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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,506 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Megan and Lewis were brilliant in sorting our mortgage for us. Great communication with me and my partner and did everything to find us the best deal without us having to worry about anything. Really recommend this company for your mortgage.
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Posted 2 years ago
Elliot and Paige have been excellent. Most communication done via text and the process to switch mortgages was very simple.
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Posted 2 years ago
Being a first time buyer, laurel made the experience very easy. We have had issues in the past getting a mortgage, and she made the experience a lot less stressful. She kept us regularly updated, and explained every step. We will definitely use her again in the future, and would highly recommend.
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Posted 2 years ago
Lauren was amazing through my mortgage application journey! Answered all my questions quickly, professionally and always put me at ease. Would definitely recommend!
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Posted 2 years ago
Sophie and Keeley are both assets to the Mortgage 1st team and it has been a pleasure dealing with them for my mortgage as a first time buyer. Both the mortgage selection and application process was made easy with their detailed information, and excellent advice given to be able to make an informed decision. Sophie was able to find me a better mortgage deal than I had been able to, which then gave me additional budget to find the perfect home. Keeley has kept me informed during each stage of the application process and once I was able to provide all required information, the mortgage was approved in no time at all! I would recommend Mortgage 1st to anyone, and will definitely return should I need another mortgage in the future. Many thanks to the both of you!
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Posted 2 years ago
Nikki and Preet have been fantastic from start to finish. The mortgage selection and application process have been made so smooth with their information, advice and guidance. Nikki was able to secure us a better deal than we could find ourselves, taking into account our circumstances. Preet has been responsive and timely in her collection of any additional information. From start to finish, our mortgage deal was found, applied for and approved in less than a week. Brilliant service and would highly recommend.
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Posted 2 years ago
Buying a first home is incredibly stressful, and for someone without a financial background securing a mortgage is the most confusing part. Laurel @ Mortgages First was able to boil down all the rates and acronyms into logical information we needed to make the right decision. Laurel went out of her way to make sure we got the best available loan at the lowest possible rate. I have and will continue to recommend Laurel to anyone in the market for a mortgage.
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Posted 2 years ago
From my initial conversation with Sophie I knew I had found a company that I could trust and who would work for me. The process has been so easy and stress free, I haven't applied for a mortgage for a long time so I was a little apprehensive, but it was a great experience. I could ask questions without feeling judged or silly, if I need another mortgage in the future I will definitely come straight to Mortgage 1st. Thank you Sophie!
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Posted 2 years ago
As first time buyers me and my partner were very overwhelmed with where to start with buying a house. Mortgage 1st has helped every step of the way. Antonia helped us start our mortgage process and was always available for any questions we had no matter how big or small. As our mortgage application progressed we worked with Amy who again helped us whenever we needed and was always available. Both Antonia and Amy took a lot of stress out of the process for us and made the experience personal which we liked. Thank you Mortgage 1st!!
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Posted 2 years ago
Excellent communication from both Brad and Keeley. Thank you for a smooth service.
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Posted 2 years ago
Customer service has been second to none, they have kept me updated every step of the way. Tyrone Cisarello is brilliant!
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Posted 2 years ago
Amelia at Mortgage 1st couldn’t do enough for us. She was professional, efficient and knowledgeable and endlessly researched the market for us for the best possible product. We were so happy with her services that I would definitely use her and Mortgage 1st again. Her communication was prompt and polite, she chased up enquiries for us quickly and we were never waiting for answers. She was extremely personable and friendly which made our conversations a pleasure. I would not hesitate in recommending her and Mortgage 1st for A1 service.
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Posted 2 years ago
Excellent service yet again from mortgage 1st Nikki and paige super helpful with our renewal made everything easy for us and managed to secure us a reasonable fixed rate given the current climate many thanks
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Posted 2 years ago
The representatives of mortgage 1st I had work with me were very helpful and were very effective and helped me as much as they could through every process
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Posted 2 years ago
Chris is always very friendly and extremely helpful. He has given me sound advice based on my circumstances and what is going on in the market. This is why I chose to renew my mortgage through Mortgage 1st for the second time
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Posted 2 years ago
Daniel and Ashleigh from mortgage 1st have been amazing on both occasions with sorting my new mortgage and then renewing the mortgage. Kept me up to date throughout the process Would definitely recommend mortgage 1st ☺️
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Posted 2 years ago
As a foreign expat working in the UK for 2 years, I have acknowledge that I am able to get a mortgage. This has been done thanks to the helps of Elliot from Mortgage 1st. Great service! -Cenk
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Posted 2 years ago
Laurel has worked on a number of my mortgages over the past several years. Great at sourcing the best deal, carrying out due diligence, not just on the rate but fees over the period of the mortgage ensuring it makes financial sense. In addition provides responses in a timely manner and keeps me updated throughout the mortgage process.
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Posted 2 years ago
I am grateful beyond measure from Laurel and Izzy at Mortgage 1st. The process was seamless and quick. Laurel has assisted me on a number of occasions and every time her quickness to react, knowledge to resolve all sort of obstacle is just amazing!! Look no further!!!
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Posted 2 years ago
We have dealt with 3 people over the last 2 years for our mortgage application and renewal. All have been brilliant. We were regularly able to talk to them outside of office hours. All were friendly and efficient and came back to us within 24 hours. When our house purchase almost fell through, it was their actions and perseverance that secured the sale before the mortgage deadline. The service we have recieved has been excellent throughout and advice has been sound.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,506 reviews