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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,609 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,609 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Amazing customer service, Mathew couldn't do enough for us from the start & I asked A LOT of questions 😅 Bev then took over from the application part of the process and was very helpful too. I'd recommend Mortgage 1st to anyone, 2nd time we have used them so wouldn't go anywhere else!
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Posted 12 hours ago
Harriette and Keeley have been so helpful during our house buying process. They have provided quick professional advice when we have needed it. Thank you for your support
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Posted 17 hours ago
Gary has been absolutely fantastic sorting me a Morgage in principle being cis self employed and gone way beyond my expectations! Keeley has also been brilliant working with Gary to sort this out for me. Highly recommend!
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Posted 2 days ago
Customer service has been great, very fast responses all the time. We are first time buyers and Mortgage1st have made everything as clear as possible and have ensured we understand. Good price for the service they offer.
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Posted 3 days ago
Great customer service, really helpful and responsive, no question is too small! James has been fab at explaining the process and walking us through it and Keeley was very helpful in keeping us up to date 😊
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Posted 4 days ago
Helpful, timely, and friendly advice for my wife and I who are first time buyers. We were recommended by my brother in law and would happily recommend First to others.
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Posted 4 days ago
Laurel has been amazing every step of the way! Whenever we had any questions the response was prompt and very helpful and made the whole process very smooth! Would highly recommend if you're looking for your forever home. Thank you so much!
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Posted 4 days ago
We’ve had a great experience working with Chad. He’s been extremely knowledgeable and helpful every time we reached out, always responding promptly and clearly. We’d definitely recommend Chad to anyone looking for a reliable and responsive mortgage advisor.
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Posted 5 days ago
Excellent customer service. Adam was so helpful and made everything very straight forward. The whole process ended up being a lot less painful than expected - mainly due Adam and Mortgage 1st.
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Posted 5 days ago
Very helpful and patient with us as first time buyers
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Posted 5 days ago
Andrew Hunt has been my mortgage advisor and I couldn’t be more pleased with the level of service. As a first time buyer, the whole process is an alien one, and can be overwhelming, but he has made it all much more streamline and easy to understand. He is also very easy to maintain contact with. Would definitely advise using his services.
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Posted 5 days ago
Great company. I had Andrew Hunt as my mortgage advisor and he was absolutely brilliant. He made lots of time for me when I needed it and always answered last minute calls and emails. He made everything easy to understand and was very friendly and made the whole process a lot less stressful. I would fully recommend him to anyone looking to get a mortgage.
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Posted 6 days ago
A great service provided by very friendly staff ensuring a superb end product. Very happy to recommend to anyone looking for a mortgage.
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Posted 6 days ago
Fantastic company. Sophie and keeley were amazing. Always at hand to every question that needed to be asked. Made the process so easy. Thankyou ladies
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Posted 1 week ago
As always very responsive, listens to what asking for and are easy to work with. Great view
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Posted 1 week ago
I had a complex requirement on a buy to let and there was never a problem , always a solution. Communication was great and the process ( on my part ) felt effortless . Went through quickly and will definitely use them again.
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Posted 1 week ago
I recommend Daniel he sorted out a remortgage and it didn't cost anything.
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Posted 1 week ago
I highly recommend our mortgage advisor Anya Mather, who made the remortgage process really quick and easy. We were also kept well informed by Hannah in the administration team. Thank you!
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Posted 1 week ago
I would like to thank our mortgage advisor Chris for his patience and guidance throughout our mortgage application for our first home. His knowledge and responsiveness to our queries was what we needed to be confident throughout the process. I would like to also thank Paige for her quick turnaround with the mortgage application and offer.
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Posted 1 week ago
Mortgage 1st found me a great mortgage deal, Antonia and Paige were really helpful and replied to texts or emails quickly. I would definitely recommend...
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Posted 1 week ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,609 reviews