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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,675 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,675 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Been going to 1st & peaks mortgages for 20 plus years and Gary always helps wouldn't go any were else
Helpful Report
Posted 19 hours ago
We have been dealing with Oliver now for years and his advice has never started us wrong, our mortgage renewal was painless all thank to Oliver and the team.
Helpful Report
Posted 22 hours ago
Danny and Keeley were amazing, helped me understand the process and was kept updated on the progress of my application. Would totally recommend them 5 stars!!!
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Posted 3 days ago
Had a fantastic experience with this company, this is my second time using them. I can not fault them, they have been fantastic from start to finish. They have assisted me with 3 mortgages within a short space of time. They have been extremely informative and helpful throughout. I am super impressed and I wouldn’t go anywhere else now for my mortgages. Special mention to Edward and Beverley who have been fantastic :) thanks to the team for making a potentially stressful situation very easy :)
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Posted 3 days ago
I have been using Mortgage 1st for 16 years nearly and they are simple and easy to deal with, and have a quick turn around. I have been dealing with Nikki for half of this time and she is always professional, this year is the first time I have dealt with Paula after the mortgage offer and it has been a simple process. Will no doubt continue to use them for years to come.
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Posted 4 days ago
Andrew Hunt always delivers an excellent service when it’s time to renew our mortgage. He’s friendly, informative, and efficient - our go-to every time. Thanks so much!
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Posted 5 days ago
A really supportive and communicative team who help you every step of the way!
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Posted 5 days ago
Daniel and his assistant Paula were absolutely fantastic to work with! From start to finish, they made the mortgage process smooth, stress-free, and straightforward. Daniel’s knowledge and professionalism gave me complete confidence, and Paula’s attention to detail and responsiveness ensured that no question went unanswered. They were both friendly, approachable, and went above and beyond to make sure everything was handled quickly and efficiently. I couldn’t have asked for a better team—highly recommend mortgage 1st to anyone looking for a mortgage broker who truly cares about their clients!
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Posted 1 week ago
Mortgage 1st - Cannot recommend them enough! Both Megan and Paige are very professional and very friendly My mortgage was completed in less than 2 weeks with no issues Thank you so much for a great service!
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Posted 1 week ago
Professional credit repair service.
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Posted 1 week ago
Incredible team, very happy with their support
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Posted 1 week ago
Highly recommend Mortgage1st for any mortgage needs. Extremely helpful, dedicated and professional. Quick turnaround and have supported me through the whole process. Special thanks to Chad and Paula.
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Posted 1 week ago
Dealt with chad once again and Paige was his assistant during the application both fantastic and I was kept fully informed throughout the process with no issues highly recommend both of them
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Posted 1 week ago
Our advisor Sam Hodgson was really knowledgeable and helpful, capably dealing with various tricky requirements that we had. Keeley Craig, our administrator, was communicative and efficient. The whole process was really straightforward. I would definitely recommend them both.
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Posted 1 week ago
Very friendly staff, helpful, I’m a first time buyer and they helped me understand everything being a complete beginner. I have struggled with the chain I’ve been in and they offered to redo the mortgage many times through the process until we got to the end. Responses are very quick - the same day. Would highly recommend.
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Posted 2 weeks ago
First and foremost just want to say how easy the whole process was. Chad Tyrrell-Styles was unbelievably helpful from the get go, I had a few concerns on my end with my credit score and was nervous prior to starting the whole process. Chad, from day one, helped my partner and I find the best mortgage lender and an amazing rate in the current market. He was attentive and covered all details and explained to us with such ease. Katie Frith was also great help, she was a pleasure to deal with and was always keeping us in the loop with progress. Couldn’t recommend Chad, Katie and Mortgage 1st enough!
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Posted 2 weeks ago
Daniel has been nothing but helpful and has gone above and beyond to help me and my partner through a difficult time. Daniel oversaw our mortgage claim after a recent diagnosis of Leukemia was given to my partner. During this time Daniel handled everything and made our claim as easy for us as he could and he did an excellent job. Not only that, Daniel has also helped me take out a new life insurance policy for myself, making sure I have everything in place if needed. Daniel has shown genuine care and concern for us both throughout this process. Daniel is an attribute to your team and I will forever be grateful and recommend Mortgage 1st for a fast, efficient and friendly service.
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Posted 2 weeks ago
Jenny has been absolutely amazing throughout the whole process, making everything smooth and stress-free for us. Keeley has been so professional with excellent communication, always keeping us updated and reassured. What stood out most is how much they genuinely care about their clients — we couldn’t recommend them highly enough!
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Posted 2 weeks ago
I have used Oliver Page for every mortgage and he is honestly the best mortgage advisor I’ve come across. He is so knowledgeable and explains the process so well leaving it all so relaxed and hassle free. I will definitely be using Oliver again when my mortgage expires in 5yrs.
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Posted 3 weeks ago
Have used mortgage 1st for years, each time we remortgage it’s effortless they take care of everything and always so helpful. Oliver Page is fantastic and always really helpful and professional I would recommend using mortgage 1st.
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Posted 3 weeks ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,675 reviews