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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,514 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Craig was available after work program to assist and answer questions, this means a lot for me. Thank you for your support! Best wishes Alin
Helpful Report
Posted 2 days ago
Lucy and Paige has helped us a lot throughout the process of getting the mortgage we wanted for our dream home. They been very helpful and helped us get the best deal for us, Highly recommended to guide you for what is best for you and your family!
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Posted 4 days ago
Very helpful and correct
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Posted 5 days ago
After first making contact with Mortgage 1st, my enquiry was picked up by Chris. He was very professional, quick to respond & informative. He made the process very clear & easy to follow and kept me up to date along the way. I can’t thank him enough for his services. Darnash then looked after the second part of the mortgage process. Everything went very smoothly. I’ll would defonitely recommend & use mortgage 1st again in future. Lewis
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Posted 6 days ago
A big thank you to Shaun and Keeley for helping me to remortgage my house for a better deal. Kind Regards, Anastasia Shiel
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Posted 6 days ago
Daniel and Becky have been amazing as mortgage advisors. Daniel instantly put me at ease. He made the process completely stress free, quick and easy. Explained everything clearly and no question was too silly. The communication has been great with very quick response times. Couldn't recommend more.
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Posted 6 days ago
As a first time mum currently on maternity leave and cutting hours when I go back, as well as a partner who switched companies within the last 2 months, we definitely weren’t an easy case when buying a new home, but Kirsty and Becky have made the process easy and stress free! The communication has been excellent, quick replies, and helpful with any queries we had. We couldn’t thank them enough!
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Posted 6 days ago
Excellent service from start to finish from Kirsty and Paige. Really tricky task to find a suitable re-mortgage with a good rate for our property. (Others have tried and failed in the past!) So thank you very much - we're very happy with the service. Helen and Mike
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Posted 1 week ago
Elliot and Becky have made the process of purchasing our first property as smooth and seamless as possible. Both Elliot and Becky have been extremely honest, informative and efficient with their support and guidance. When we have had queries they have replied almost immediately every time. We feel they have both been highly accessible and professional throughout this experience. We have felt so supported and reassured and we definitely recommend Elliot Skinner and Becky Evans from Mortgage 1st.
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Posted 1 week ago
Top service
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Posted 1 week ago
Mortgage 1st have always been fantastic. Very friendly and a speedy service. Both Elliot and Paige have been great. They communicate efficiently and make everything so simple. I'd highly recommend.
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Posted 1 week ago
Sam supported our remortgage requirements from the outset when all other avenues seemed to be exhausted. His knowledge and consise advice enabled us to progress at last ! Paige also provided excellent admin support and ensured all relevant parties were kept in the loop with regular updates and progress chasing. Thanks to both of you for making a difference !
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Posted 1 week ago
Fantastic service from Gary, Great communication, fast and efficient. Thank you Gary!
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Posted 1 week ago
Great service and a very responsive team. Special shout-out to Gregg who helped kick off our application and clearly outlined everything we needed to do to secure our mortgage in a timely manner.
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Posted 1 week ago
Lauren was invested in our success from the start and remained very helpful throughout the entire process.
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Posted 1 week ago
From the moment we first spoke with Harriette our journey through what can be one of the most stressful things you ever do was made so much easier. No question was a silly question and the constant communication, friendliness and genuine help and advice helped us as first time buyers so much. When our application was processing Beverley was so amazing at staying in touch and updating us nearly everyday. Won’t hesitate to recommend and stay with Mortgage 1st throughout our home owning journey. Thank you!
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Posted 2 weeks ago
Thoroughly professional, stress free and seamless service - would recommend to all!
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Posted 2 weeks ago
Thanks so much to my wonderful mortgage advisor Kirsty for being great and always putting my mind at ease!! And a big thanks to Darnash for the prompt replies and regular contact
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Posted 2 weeks ago
I honestly can’t thank Craig, Paige, and Becky enough for everything they’ve done. When every other broker said no, Craig took on the challenge and made the impossible possible. His knowledge, persistence, and professionalism were second to none – he patiently answered my countless emails, always keeping me updated and reassured throughout the entire process. A huge thank you as well to Paige and Becky, who handled the admin side flawlessly. They were quick, efficient, and so supportive, responding promptly to the lender’s queries and making sure every detail was in place. Their teamwork and dedication truly set them apart. I had completely lost hope, thinking I’d never be able to get a mortgage – but this incredible team turned everything around for me. I’m absolutely over the moon and so grateful for their help. If you’re looking for a mortgage broker who will go above and beyond, look no further. I couldn’t recommend them highly enough!
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Posted 3 weeks ago
A big thank you to Craig for his help in sorting out the mortgage – his guidance made the process smooth, quick and stress-free. Also, a special thanks to Hannah, who was helpful with all the admin support. Really appreciated your professionalism.
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Posted 3 weeks ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,514 reviews