Mortgage 1st Reviews

Name: Mortgage 1st
Address: 2 Napier Court, Gander Lane, Barlborough, Chesterfield
Rating: 4.97

5.0 Rating 1,092 Reviews

99 %

of reviewers recommend Mortgage 1st

Company Reviews

Metrics

Info

5.0

Based on 1,092 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023

Lucy Bullivant

Mortgage 1st 5 star review on 16th November 2022

Jason And Suzanne Dann

Mortgage 1st 5 star review on 12th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel Sykes was really good , dealt with him before and cannot fault his efforts or communications. Great at explaining everything and real asset to Mortgage 1st. Reason for 2 stars , email received chasing me for Mortgage offer fee before I even received the offer in the post , 2nd email sent chasing payment again but this time copy also sent to Ex-wife , to me this was huge GDPR breach, complained to Mortgage 1st and was fobbed off with email was somehow pulled form the system ? No other emails managed to pull her email address though ? Caused me significant pressures and anxiety for a few days. Not very professional at all and didn't really seem to care either.”

Helpful Report

“They tryed to help us get a mortgage told us 3 times different mortgage prices and they told us we could have one to just turn round after nearly 3 months that we could not after we had a offer accepted on a house will not be using them ever again.”

Helpful Report

Hi, Thank you for providing your feedback If you would like to get in touch with us directly we would be happy to discuss this in more detail with you, however having looked into the circumstances of your mortgage application I can see that the issues were caused by our adviser not being initially provided with accurate details of your credit history and financial circumstances. If we had been made aware of your previous property repossession or bankruptcy from the outset we would have been able to advise you much earlier in the process that a mortgage would not be possible. We completely appreciate that not being able to obtain a mortgage is extremely frustrating but likewise our advisers can only base their advice on the information provided by the client, and if not accurate can lead to complications further down the line, as was the case with your application. Again please feel free to get in touch if you would like to discuss further Many Thanks Mortgage 1st

Mortgage 1st is rated 5.0 based on 1,092 reviews