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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,591 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,591 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
I would like to thank our mortgage advisor Chris for his patience and guidance throughout our mortgage application for our first home. His knowledge and responsiveness to our queries was what we needed to be confident throughout the process. I would like to also thank Paige for her quick turnaround with the mortgage application and offer.
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Posted 1 hour ago
Mortgage 1st found me a great mortgage deal, Antonia and Paige were really helpful and replied to texts or emails quickly. I would definitely recommend...
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Posted 14 hours ago
Our mortgage broker Chris and our mortgage progressor Page were fantastic at providing the guidance and support that we needed to submit our first ever mortgage application. Chris's responsiveness and patience in addressing all our questions and concerns has been instrumental in making the application process smooth and even more importantly successful.
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Posted 18 hours ago
Advice provided was done so quickly, comprehensively and was easy to understand. The team also accommodated my availability as someone who works full time
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Posted 22 hours ago
Advice provided was done so quickly, comprehensively and was easy to understand. The team also accommodated my availability as someone who works full time
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Posted 22 hours ago
I am incredibly impressed with the outstanding service I received from Chad and Paige throughout my mortgage application with Mortgage 1st. From start to finish, they demonstrated a level of professionalism, dedication, and care that truly surpassed my expectations. Chad took full ownership of the process, proactively guiding me every step of the way and always making himself available to support and answer any questions—often with lightning-fast responses. Paige was equally helpful and efficient, ensuring everything moved smoothly behind the scenes. Their expertise, responsiveness, and genuine commitment made what could have been a stressful process feel seamless and reassuring. I honestly believe I couldn’t have had a better experience anywhere else. Choosing Mortgage 1st was the best decision I made. If you're looking for a team that goes above and beyond, Chad and Paige will exceed your expectations every time.
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Posted 3 days ago
Chad and Hollie were superb to deal with. They were responsive and helpful and moved our application on in no time.
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Posted 3 days ago
Laurel was so helpful , clear and the whole process was smooth and straightforward clearly explained- I’d highly recommend chatting to her about your mortgage needs nothing is too much trouble.
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Posted 4 days ago
First class service and amazing advice and support from Keeley and Preet. Would highly recommend for anyone looking for a mortgage broker. Nothing was too much trouble and helped me massively!!! Thank you ladies x
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Posted 6 days ago
Brilliant service from start to finish, mortgage offer in 5 days - Oliver has been looking after our personal and rental mortgages for a number of years now and wouldn't go any where else
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Posted 6 days ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 1 week ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 1 week ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 1 week ago
Fabulous service from both Elliot & Lewis! We are so pleased with our whole experience with the company, they made a stressful time full of admin go very smoothly! This is our second time working with them and we will be doing so again in the future. Really appreciate the support and quick responses, the service is 10/10. Elliot worked very closely with us, ensuring we were clear and comfortable in every step of the process and also ensuring we had the best rates. Thanks both!
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Posted 1 week ago
Absolutely fantastic service! Keeley and Harriette were amazing - they helped us secure our mortgage incredibly quickly. Their expertise and efficiency made the whole process seamless.They were super responsive to our queries, answering all our questions clearly and promptly. Their excellent communication skills made us feel confident and informed every step of the way.I would highly recommend.
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Posted 1 week ago
Both Chad and Becky have been brilliant. Initially Chad helped me find the right mortgage for what is a property that needs some work and having some concerns about the cost Chad then arranged for extra borrowing to be done from my other property. This gave me a good peace of mind and ensured my bid on the property was successful. After handing over the mortgage to Becky to take forward with the mortgage company Becky did this in good time keeping me informed of costs and the process to get both the mortgage and extra borrowing. Both Chad and Becky have been excellent.
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Posted 1 week ago
We’ve used Megan so many times now it feels like she’s part of the houses we own! She’s always quick to respond, quick to act and secure the best rates. Her advice is welcomed and her humour makes the stress of mortgages fade away. We wouldn’t use anybody else and we’re so grateful that she is our mortgage broker. Thank you for always going above and beyond and securing our best rate mortgages. Megan makes her work personal, she thrives to and does achieve the very best.
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Posted 1 week ago
I had a really positive experience securing my mortgage with the help of Daniel and Keeley. Daniel initially supported me as my broker and was really helpful in finding a suitable mortgage that met my needs. He explained everything clearly and made the options easy to understand. Keeley then kept things moving smoothly and ensured I was kept up to date throughout the process. Both were professional, responsive, and genuinely supportive from start to finish. I’m very grateful for their help and would highly recommend their services to anyone looking for a mortgage.
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Posted 1 week ago
We’ve been working with Laurel and Keeley for many years, and they’ve consistently delivered outstanding service. Most recently, they handled our remortgage with the same efficiency, clear communication, and quick action we’ve come to rely on. The entire process was smooth and stress-free, with no challenges at all. Their professionalism and reliability are why we keep coming back — and I’ll continue to highly recommend them to my network.
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Posted 1 week ago
Lucy and Lauren at Mortgage 1st have gone above and beyond to make sure our new mortgage application ran smoothly. Both very friendly, easy to get hold of and happy to answer any queries. Would highly recommend and would use again!
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Posted 1 week ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,591 reviews