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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
From the moment we first spoke with Harriette our journey through what can be one of the most stressful things you ever do was made so much easier. No question was a silly question and the constant communication, friendliness and genuine help and advice helped us as first time buyers so much. When our application was processing Beverley was so amazing at staying in touch and updating us nearly everyday. Won’t hesitate to recommend and stay with Mortgage 1st throughout our home owning journey. Thank you!
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Posted 44 minutes ago
Thoroughly professional, stress free and seamless service - would recommend to all!
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Posted 1 day ago
Thanks so much to my wonderful mortgage advisor Kirsty for being great and always putting my mind at ease!! And a big thanks to Darnash for the prompt replies and regular contact
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Posted 3 days ago
I honestly can’t thank Craig, Paige, and Becky enough for everything they’ve done. When every other broker said no, Craig took on the challenge and made the impossible possible. His knowledge, persistence, and professionalism were second to none – he patiently answered my countless emails, always keeping me updated and reassured throughout the entire process. A huge thank you as well to Paige and Becky, who handled the admin side flawlessly. They were quick, efficient, and so supportive, responding promptly to the lender’s queries and making sure every detail was in place. Their teamwork and dedication truly set them apart. I had completely lost hope, thinking I’d never be able to get a mortgage – but this incredible team turned everything around for me. I’m absolutely over the moon and so grateful for their help. If you’re looking for a mortgage broker who will go above and beyond, look no further. I couldn’t recommend them highly enough!
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Posted 1 week ago
A big thank you to Craig for his help in sorting out the mortgage – his guidance made the process smooth, quick and stress-free. Also, a special thanks to Hannah, who was helpful with all the admin support. Really appreciated your professionalism.
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Posted 1 week ago
Chad and Mortgage Ist team has been excellent throughout the whole process. Answering all questions and queries on a timely basis as well as responding quicjly to messages and call backs. Chad made the process very easy and has been very helpful. Would not hesitate to use again!
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Posted 1 week ago
Wes and Keeley worked wonders for us, getting a mortgage sorted and secured in amazing time and under massive pressure after our previous broker had left us in a mess. We are so grateful for the advice, knowledge and customer care that Wes brought to this stressful situation. We were kept informed at all points and our endless questions were always answered and explained thoroughly and promptly. Again, Thankyou so much guys! We will 100% recommend you to anyone and everyone
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Posted 1 week ago
Sam and Keeley were very helpful in arranging a financial product for us. They were responsive and very clearly explained and guided us through the process. We would definitely recommend them.
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Posted 1 week ago
Very helpful and supportive. Wes who was our broker, was informative throughout the process and was there whenever I needed him. Highly recommend to first time buyers like us. We managed to secure a mortgage offer with the help of mortgage 1st. Thank you once again keeley and Wesley!!
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Posted 1 week ago
I recently had the pleasure of receiving exceptional service from Anya and Sharlene regarding our mortgage advice. Their expertise and dedication to finding us the best deal were truly commendable. I highly recommend their services for anyone seeking professional guidance in navigating the mortgage process. Thank you for your outstanding support!
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Posted 1 week ago
As a single Mum in very difficult circumstances, I didn't think I would be able to get the right mortgage to secure a home for me and my little girl and was very nervous for the future ahead. Then I spoke with Shaun, and everything changed. He quickly got to work along with his colleague Paige and they were both exceptionally reassuring, informative and constant with communication throughout. Now we have a home secured and are hoping to move in within the next month. This wouldn't be possible without Shaun & Paige and the seevices at Mortgage 1st, and I will forever be thankful for this. Mortgage 1st have provided us with more than a mortgage. We now have freedom and a positive outlook for our future. Thank you Shaun, Paige & all at Mortgage 1st. From Kim & Autumn 😊
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Posted 1 week ago
As its my first time buying i came to the company nervous and cautious as I've heard many horror stories but i was handed to lauren and preet both ladies were amazing and helpful and very patient and both made time to explain everything and chase up any delays and can't fault them or the company and would happily refer to friends and family in the future.
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Posted 1 week ago
Great service really picked things up for me after being let down. Fast and quick turnaround 100% use again
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Posted 2 weeks ago
Craig and Paige were great, they communicated well with me and helped me every step of the way. The price was very reasonable, I would highly recommend Mortgage 1st.
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Posted 2 weeks ago
Really smooth and simple process. Matt was really quick with instant updates and got the momentum going for our application. Super friendly all the way throughout the process and has successfully ended in a Mortgage offer. What sets these guys apart from alot of other broker's is the fact they never pushed us throughout the process. Great service and thank you both Matthew H and Paige S.
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Posted 2 weeks ago
We have been dealing with Shaun Burke and Bev Hickman. They have been amazing and supportive throughout the whole process. I was in contact with Shaun first for months while we looked at properties and he would answer day or night and mostly it was an immediate response. No question was ever too silly. Bev has helped our make the mortgage application a breeze, and also was swift with her email responses. I would like to thank them both and the team. I would recommend them highly.
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Posted 2 weeks ago
I like peak mortgages as they have Quick responses, are very easy to contact, have friendly staff, and flexible times for scheduling. They answer all questions we might have and have a very simple and easy to understand format.
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Posted 3 weeks ago
Danny and Paige have been great in sorting our remortgage. Efficient and resourceful, 10/10 service, would recommend. Thank you both!
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Posted 3 weeks ago
Very helpful, efficient, talks to you in terms you understand. Oliver and the guys always try and find the best deal which suits you and your needs. An excellent service !
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Posted 3 weeks ago
James and Keeley worked with me on my most recent mortgage application and would 100% recommend. Both very helpful, efficient and patient. No question I had felt like a silly question. James was very good guiding me through the whole process. Thank you :)
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Posted 3 weeks ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews