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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,511 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,511 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Daniel and Ashleigh from mortgage 1st have been amazing on both occasions with sorting my new mortgage and then renewing the mortgage. Kept me up to date throughout the process Would definitely recommend mortgage 1st ☺️
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Posted 2 years ago
As a foreign expat working in the UK for 2 years, I have acknowledge that I am able to get a mortgage. This has been done thanks to the helps of Elliot from Mortgage 1st. Great service! -Cenk
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Posted 2 years ago
Laurel has worked on a number of my mortgages over the past several years. Great at sourcing the best deal, carrying out due diligence, not just on the rate but fees over the period of the mortgage ensuring it makes financial sense. In addition provides responses in a timely manner and keeps me updated throughout the mortgage process.
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Posted 2 years ago
I am grateful beyond measure from Laurel and Izzy at Mortgage 1st. The process was seamless and quick. Laurel has assisted me on a number of occasions and every time her quickness to react, knowledge to resolve all sort of obstacle is just amazing!! Look no further!!!
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Posted 2 years ago
We have dealt with 3 people over the last 2 years for our mortgage application and renewal. All have been brilliant. We were regularly able to talk to them outside of office hours. All were friendly and efficient and came back to us within 24 hours. When our house purchase almost fell through, it was their actions and perseverance that secured the sale before the mortgage deadline. The service we have recieved has been excellent throughout and advice has been sound.
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Posted 2 years ago
Amazing company to do business with, Craig has been super understanding and very helpful and Keeley has been super efficient, nothing has been too much trouble. would highly recommend. mortgage finalised, completed in no time at all. Thank you, will be back again in a couple of years :-)
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Posted 2 years ago
The service we got from Mortgage 1st was amazing, couldn’t recommend them more. Getting a mortgage and moving house is usually a stressful process but it was made no stress at all thanks to Amelia! Amelia kept us up to date on everything that was happening and then we needed to do and everything was explained fully and clearly. Very very grateful to Amelia and Mortgage 1st for what they did for us and would tell anyone I know to be moving house to use them as a mortgage advisor!
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Posted 2 years ago
Amelia Kidd provided us with an exceptional service. Her customer service skills are second to none, and she kept us updated every step of the way. We are first time buyers and had hundreds of questions which Amelia answered promptly and professionally. She made the process completely stress free and easy for us to understand and follow. She found us an exceptional mortgage which was suited to our needs as established following a discussion with Amelia about our preferences and wishes. I will definitely be using Amelia again and we thank her so so much for everything.
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Posted 2 years ago
Great response to all enquiries, always professional. Edward and Becky are always on the phone to talk through any issues and always work with you on a solution to challenges. Thank you
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Posted 2 years ago
Mortgage found for challenging PhD stipend income
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Posted 2 years ago
Fantastic service from Emma Bowman and Amy Skinner and I mean Fantastic! Can't thank them enough for their hard work. They never gave up thank you from all of us
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Posted 2 years ago
I recently had the pleasure of working with Laurel and Keeley to secure a mortgage for mu new home. From the initial consultation to getting the mortgage, they both provided exceptional service and guidance. The expertise and professionalism exhibited by both, in addition to excellent communication and their proactive approach greatly contribute to me securing the mortgage. Thanks to them
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Posted 2 years ago
Lots of help and directions from carl and Preet was previously in a situation where we could not get a mortgage with their help we have now secured one very good service
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Posted 2 years ago
It’s been a long journey seeking a home for the first time which can be frustrating. However having help from Hyat through the process has been so helpful for the right guidance my husband and I needed. The professionalism throughout the company has been appealing, Becky was also a huge help too. Great communication reassured my husband and I through the difficult times and I’m pleased of the experience I’ve had with mortgage 1st for sure.
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Posted 2 years ago
Hyat and Becky have been absolutely fantastic. We’ve had a long process and needed to apply for a mortgage twice through them but at no fault of their own as the new build we wanted to go for was delayed pass our mortgage offer expiry date. Hyat and Becky are both excellent at what they do, Hyat providing expert advice and Becky being a model professional, gathering all our documents in a clear way. We are almost at the end now and despite whether we complete with this second home or not- Hyat and Becky have been stars.
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Posted 2 years ago
Shaun is a credit to your company, couldn’t be more grateful for his help finding a new product for us , Will continue to use mortgage 1st in the future
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Posted 2 years ago
The service I had so far from Carl and Becky from Mortgage 1st has been outstanding . I have had services from few different mortgage consultants over more than a decade but never had such a best-spoke service . Carl always had time to discuss matters in detail and never rushed things although he had a busy working schedule . His excellent attitude ,having the patience to explain things in detail, responsiveness, accountability is what bought me in to his world of business . His efforts were always in the direction of helping the customer to develop better understanding of the dealings. That was his prime motive but not acquisition of more businesses for him . I wish both of them the very best .
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Posted 2 years ago
They helped me secure my first mortgage. Excellent service and communication throughout. They explained the process clearly and guided me perfectly. Would recommend to anyone.
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Posted 2 years ago
Katie and Natalie who delt with my mortgage and insurance was absolutely brilliant. They dealt with everything precise and swiftly and answered any questions I had immediately. They got me the deal I wanted and was happy with also saving me money to. I would 100 percent recommend. Thank you very much. Dave
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Posted 2 years ago
Megan was great to deal with and very responsive. Would definitely recommend her to other people.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,511 reviews