Login
Start Free Trial Are you a business? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,598 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,598 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Fabulous service from both Elliot & Lewis! We are so pleased with our whole experience with the company, they made a stressful time full of admin go very smoothly! This is our second time working with them and we will be doing so again in the future. Really appreciate the support and quick responses, the service is 10/10. Elliot worked very closely with us, ensuring we were clear and comfortable in every step of the process and also ensuring we had the best rates. Thanks both!
Helpful Report
Posted 1 week ago
Absolutely fantastic service! Keeley and Harriette were amazing - they helped us secure our mortgage incredibly quickly. Their expertise and efficiency made the whole process seamless.They were super responsive to our queries, answering all our questions clearly and promptly. Their excellent communication skills made us feel confident and informed every step of the way.I would highly recommend.
Helpful Report
Posted 1 week ago
Both Chad and Becky have been brilliant. Initially Chad helped me find the right mortgage for what is a property that needs some work and having some concerns about the cost Chad then arranged for extra borrowing to be done from my other property. This gave me a good peace of mind and ensured my bid on the property was successful. After handing over the mortgage to Becky to take forward with the mortgage company Becky did this in good time keeping me informed of costs and the process to get both the mortgage and extra borrowing. Both Chad and Becky have been excellent.
Helpful Report
Posted 1 week ago
We’ve used Megan so many times now it feels like she’s part of the houses we own! She’s always quick to respond, quick to act and secure the best rates. Her advice is welcomed and her humour makes the stress of mortgages fade away. We wouldn’t use anybody else and we’re so grateful that she is our mortgage broker. Thank you for always going above and beyond and securing our best rate mortgages. Megan makes her work personal, she thrives to and does achieve the very best.
Helpful Report
Posted 1 week ago
I had a really positive experience securing my mortgage with the help of Daniel and Keeley. Daniel initially supported me as my broker and was really helpful in finding a suitable mortgage that met my needs. He explained everything clearly and made the options easy to understand. Keeley then kept things moving smoothly and ensured I was kept up to date throughout the process. Both were professional, responsive, and genuinely supportive from start to finish. I’m very grateful for their help and would highly recommend their services to anyone looking for a mortgage.
Helpful Report
Posted 1 week ago
We’ve been working with Laurel and Keeley for many years, and they’ve consistently delivered outstanding service. Most recently, they handled our remortgage with the same efficiency, clear communication, and quick action we’ve come to rely on. The entire process was smooth and stress-free, with no challenges at all. Their professionalism and reliability are why we keep coming back — and I’ll continue to highly recommend them to my network.
Helpful Report
Posted 1 week ago
Lucy and Lauren at Mortgage 1st have gone above and beyond to make sure our new mortgage application ran smoothly. Both very friendly, easy to get hold of and happy to answer any queries. Would highly recommend and would use again!
Helpful Report
Posted 2 weeks ago
Andy Hunt for Mortgage Advisor of the Year. Andy has been exceptional for us and sourcing the best mortgage available. He was always available to explain, reassure or chase up the solicitors. He is patience, approachable and always professional. Many thanks Leanne and Jamie Lambert
Helpful Report
Posted 2 weeks ago
Would highly recommend this company. both our advisors Megan and Keeley made the process of renewing our mortgage so simple. Every step was explained in a way in which we fully understood and we felt like they were very open and transparent about what was in our best interest and with quick responses, made the whole process go so quickly. Thank you both!
Helpful Report
Posted 2 weeks ago
Lauren Miller is an excellent Broker. She is meticulous in her work and knows exactly what the lenders require. It really saves so much time and with her clear instructions, our offer was produced within good time. She understands complex financing and is very skilled in deciphering the same.
Helpful Report
Posted 2 weeks ago
Dale and Becky have been thoroughly professional and knowledgeable throughout my remortgage process, taking the stress out of the process
Helpful Report
Posted 2 weeks ago
Thanks so much for your amazing help. Emma has been an absolute hero and she is such a credit to your team. Thank you ☺️
Helpful Report
Posted 2 weeks ago
Danny was excellent for me. No hassle, really easy, and he managed to make me a monthly saving on my mortgage👍.
Helpful Report
Posted 2 weeks ago
Nikki and Hannah were very helpful and managed to sort remortgage in no time at all and at great rates and with no hassle. Would recommend.
Helpful Report
Posted 2 weeks ago
I had an amazing experience working with my mortgage advisor, Lauren! She was incredibly helpful, knowledgeable, and supportive throughout the entire process. Her communication was excellent — always clear, timely, and reassuring. She made what could have been a stressful experience feel smooth and manageable. I truly appreciated her professionalism and dedication, and I wouldn’t hesitate to recommend her to anyone looking for mortgage advice!
Helpful Report
Posted 2 weeks ago
I’d like to express my sincere thanks to Gregg for his outstanding support and professionalism throughout the transfer of equity process. From the beginning, what initially felt like an overwhelming and uncertain situation was made manageable thanks to his clear guidance and practical solutions. Gregg has been instrumental in ensuring everything progressed smoothly, showing remarkable patience and consistent support since December. His knowledge and approachable manner made a significant difference, and I genuinely appreciate the positive experience. I would be more than happy to recommend Gregg’s service to others.
Helpful Report
Posted 2 weeks ago
Elliot and Lauren have done an absolutely amazing job helping me as a first time buyer get my mortgage! They have explained everything perfectly and made sure I understand every step. Could not recommend them more!
Helpful Report
Posted 3 weeks ago
I have used Mortgage 1st for my mortgages in the last 9 years. Their service is first rate, absolutely excellent. Communication is always very clear and efficient and they do all the hard work, whilst reminding me what I need to do and when. I would not use anyone else. Thank you
Helpful Report
Posted 3 weeks ago
Shaun Burke is ABSOLUTELY AMAZING! I’ve used his expertise on every house move and mortgage I’ve needed. He goes above and beyond, he understands and handles every situation sensitively and with upmost professionalism. Thank you, Shaun! And also thanks to Hollie who helped finalise, she is also a star! Honestly a fantastic service who I’d recommend to anyone and every one.
Helpful Report
Posted 3 weeks ago
I am super happy with the support and professionalism provided by Mortgage First. Mathew Hodgson from Mortgage First was always quick to respond with any queries and got us a really good deal on our re-mortgage! Very pleased as it's usually quite a stressful and lengthy process, which was made easier by the team there.
Helpful Report
Posted 3 weeks ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,598 reviews