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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,506 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
My experience with Mortgage 1st was absolutely first-rate. I was working with Lauren and Katie, who found me a mortgage product that suited my budget. The process was quick and communication at all stages was clear and efficient. I feel that I got excellent value for money and have no hesitation in recommending them.
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Posted 1 year ago
Hyat and Preet have been amazing from day one and have extended all the support. Asset to your team both of them are.
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Posted 1 year ago
Excellent, friendly and very efficient service from Mortgage 1st who secured us a new mortgage at a very competitive rate, saving us hundreds of pounds a month. Thanks again
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Posted 1 year ago
A first rate, efficient and reliable service from Mortgage 1st. A comprehensive and informed outline of the process and what was required helped us seamlessly aquire a great Mortgage with great benefits and we were amazed at the rate considering we were renting out our property. Very friendly service and we will definitely be using again. Thanks again.
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Posted 2 years ago
Very efficient Quick response with emails
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Posted 2 years ago
If it is possible to give more than 5 stars, I would be delighted to give you more. The process of my mortgage loan was very quick to extent that I couldn't believe Mortgage 1st team could achieve it so quickly. This confirms the expertise of the company. Elliot Skinner and Katie Murphy's customer orientation is a top-notch. Mortgage 1st pricing and terms are customer friendly and most importantly, you'll always feel comfortable that you're in safe hands. I can't thank the team enough for helping me out in a short time. It is my pleasure to recommend your company to whosoever wants a speedy and reliable mortgage dealings. Thank you so much.
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Posted 2 years ago
Outstanding service from start to finish. Nothing is ever too much trouble, and forever helpful not only with our mortgage, but life, home and contents insurance too. The only broker we have and will confine to use.
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Posted 2 years ago
I cannot thank both Lauren & Becky enough. They've both been so lovely and an absolute pleasure to work with. Especially Lauren, who was absolutely brilliant. I knew from our very first phone call that she would do everything in her power to get us a mortgage and she did. We will be forever grateful to you, for your understanding, compassion and professionalism during a very stressful & upsetting time for us. Thank you so very much ladies. I will be recommending your company to anyone who will listen.
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Posted 2 years ago
I couldn't be happier with the service from Harriette and Amy. So responsive and always happy to help. Just what you need buying your first home and being clueless :) Would thoroughly recommend.
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Posted 2 years ago
Brilliant customer service Ayesha and Sharlene done great job , it’s my best wishes to Ayesha and Sharlene that they continue to give great service again and again .
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Posted 2 years ago
Second time using Shaun & Becky and once again they delivered exceptional service to me and the assistance they provided in getting my mortgage was impeccable. Always keeping me updated with emails and phone calls and made the whole process so easy to follow and understand. Would recommend to anybody looking at getting a mortgage. Couldn’t fault in any way. Thank you
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Posted 2 years ago
Ayesha & Preet were simply dynamic! Took away all the anxiety, spoke in terms I completely understood and made the whole process stress free which was very welcomed when embarking on this journey alone. Worth their weight in gold!
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Posted 2 years ago
Excellent customer service and really efficient. Massive thanks to Amelia and Preet. Amelia kept me fully updated and explained and guided me through the whole process step by step, she really gave me assurance with the process. Preet also has excellent customer service and kept me informed and acknowledged all my correspondence.
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Posted 2 years ago
Hi guys' I needed to get a first home loan. The loan company requirements were a credit score from 600 upwards to get the loan, oh no! my credit score was stocked at 460 and I had no clue on what to do to increase my score I had no negatives or late payments on my report, I had 3 credit cards that I needed to pay off but weren't maxed out, I have a car loan and a student loan, but never missed a payment on one, I just didn't know why my credit was so low, I contacted TROVIANCREDITREPAIR@GMAIL.COM they helped me and I'm currently running on a 810, thanks to their great team
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Posted 2 years ago
I reached out to Shaun B. at 11th hour requiring him to broker a deal to get me a mortgage. Within 3 working days, he managed to secure a favourable deal and the communication was always very prompt. Equally, liaised with Becky Evans who was very responsive. Both were efficient and easy to deal with
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Posted 2 years ago
The Mortgage Adviser I have worked with Ayesha is excellent. As a first time buyer I had no knowledge of the process. Ayesha has explained everything to me and answered any and all questions I have had. I am confident that I have got the best mortgage offer for my purchase. Thankyou Ayesha.
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Posted 2 years ago
Megan Kearney is amazing as always, we have now remortgaged with you 3 times over 6 years and it’s always an easy experience. Thank you to the whole team at Mortgage 1st
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Posted 2 years ago
Emma Brown and the team at Mortgage1st have been exceptional!!! I have a complex credit file which made finding a house quite difficult. The team patiently went through the process with me for over 6 months until they finally found a good lender to fit my situation and stayed until I got a mortgage offer. I highly recommend! 100%
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Posted 2 years ago
Spot on from start to finish. I first made contact with Elliot who was transparent and honest with me the whole way through. Most importantly, constantly available to talk if I had a query. Keeley dealt with my application via email and always replied within 24 hours regardless of news or not just to keep me updated. Really can't fault them they did all they can and went above and beyond even when things slowed down. All you can ask for.
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Posted 2 years ago
I cannot thank Brad and Keeley enough for their support and guidance during our mortgage application. We used another company and was declined and then came to these guys and we got the offer right away, will 100% recommend them to friends and family thanks again both!
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,506 reviews