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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,506 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Professional service provided from Stephen Donoghue. He kept us informed throughout the whole process.
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Posted 1 year ago
Laurel was amazing from start to finish. She made the whole process incredibly easy for us and we can’t thank her enough!! Will be using her again in the future and recommending her to all our family and friends!
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Posted 1 year ago
Nikki Betts has helped me for a couple of years now with my mortgage and has been very professional and replied to any of my questions promptly. I would definitely recommend this company
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Posted 1 year ago
Laurel was an absolutely star - worked tirelessly to find a great mortgage offer and managed the process in a calm and reassuring manner. An absolute pleasure to have on my side as an uninitiated first time buyer, and could not recommend more!
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Posted 1 year ago
Rebecca and Sharlene were incredibly helpful. I can't pretend this is an area I know much about or feel comfortable with and they took the time to explain everything clearly and carefully. They were also always very prompt in responses - and secured a great deal in a tough market. Thank you so much!
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Posted 1 year ago
I have to thank Edward and the team for once again giving me quality advice at the right time which has saved me a lot of money stress and worry . Definitely recommended 👍
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Posted 1 year ago
We used mortgage first when buying our first home and Megan was so helpful! At a time where the mortgage market is extremely turbulent she worked long hours to get paperwork filed ahead of rate rises and procured us a really good fixed rate deal, we will definitely be back when it’s time to renew!
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Posted 1 year ago
As first time buyers we weren’t sure where to begin with the mortgage process, we did some research for mortgage advisors and from reading all the reviews we decided to go with mortgage 1st. Our mortgage advisor Sophie was helpful, professional and dependable throughout the whole process. She really helped us understand all the steps, all of our options and made the process easy and stress free! Once we were ready to apply for the mortgage Sophie ran through some different options with us to make sure we were picking the right one for us. Once we applied for this, we were then speaking with Keeley who was again very helpful and professional and always keeping us as up to date as possible as to where our mortgage application was, which was fantastic as it’s a worrying time so to have constant updates was such a big help and reassured us throughout. From start to finish Mortgage first, especially Sophie and Keeley were amazing and I couldn’t fault them at all. They were always quick with responses for any emails, questions we sent over which again is super helpful. I would highly recommend them, especially for us as first time buyers it really helped us.
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Posted 1 year ago
Elliot found the perfect mortgage for us when we were feeling defeated. We are in our 50's and this will be our first purchase. Elliot and Preet have been extremely helpful and I highly recommend them to anyone and everyone. We have already told our friends who are looking to make their first purchase. Thank you so much for all your hard work.
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Posted 1 year ago
Natalie kept me up to date with the rate rises and sought out the best deal for me and made every step nice and easy. Amazing service as always from start to finish.
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Posted 1 year ago
Chris and Sharlene recently dealt with my partner and I regarding the purchase of our first family home. They were both extremely professional, patient and knowledgeable. The whole process was very quick and much less stressful that I thought it would be. Highly recommend!
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Posted 1 year ago
We cant thank Shaun & Becky enough, they were amazing from the beginning and always answered all my questions, as this is our 1st house I had a lot. They always responded within a few hours and explained everything thoroughly so we understood it. I would 100% recommend mortgage 1st to people.
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Posted 1 year ago
If I could give more than 5 stars I most definitely would! Excellent service from start to finish, very efficient keeping us updated every step of the way, built our trust very quickly and I can honestly say I would not go anywhere else moving forward. Very reliable from Mortgage 1st, we are very grateful for the quick communication to get everything signed off on time, can't thank you enough, Sharlene and Mark were phenomenal they took away all the stress and anxiety from us, what a great asset they both are to the company can not fault them in any way! Thank you again both.
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Posted 1 year ago
Mark was our mortgage advisor he was great from start to finish then sharlene took over when mortgage was issued to lender ,she was really good to ,both really helpful will definitely use company again many thanks .
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Posted 1 year ago
Honestly cannot fault the service provided by Jade, we've used Jade for our very 1st mortgage and remortgage but this time it was to purchase a new home. It can be such a stressful time but she kept us calm the whole time and did everything she could to ensure we got our mortgage. We are so happy!! Thank you to Becky too for your help. We appreciate everything you have both done for us.
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Posted 1 year ago
I dealt with Shaun and Kate. Both were very responsive, quick to turn things around and a pleasure to work with. We got a much better remortgage deal that the best rate our current provider could offer so we are very happy with the service
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Posted 1 year ago
Very helpful and responsive. I had a ver wonderful experience with Craig. he was lovely and carried me throughput the whole process with ease and understanding as a first time buyer.
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Posted 1 year ago
Fatastic service from Laurel E. who helped us with finding remortgage deals for our house. She was very personable, extremely helpful, kept us up to date, and was always prompt getting back to us. Initially we spoke to a few mortgage advisors, however we found them to be too pushy calling/messaging constantly to ask if we'd made a decision, when we made it clear we needed some time to consider our options. However, Laurel was very understanding and patient in her approach, which is why we decided to go with her.⁰
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Posted 1 year ago
I have worked with both Lauren and Paige on my mortgage and they have been been extremely helpful, quickly to answer, patient and efficient. I am grateful for all the help I have received and am extremely happy with the results and services.
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Posted 1 year ago
I’ve worked with Lauren on my mortgage and she has been extremely helpful, quick to answer, patient and efficient. I am grateful for all the help I’ve received and am extremely happy with the service.
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Posted 1 year ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,506 reviews