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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Laurel and Keeley have been professional, speedy and efficient while helping with my property purchase. Could not recommend more!
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Posted 2 months ago
first-time buyer with little knowledge housing market, I needed someone to help me Becky evans She has supported me in buying my first home and now buying my new home with my partner. Nothing is ever too much trouble, and no matter how silly the question may seem, she always answers and explains everything thoroughly. You are amazing! I am so grateful and could never thank you enough! 100% recommended.
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Posted 2 months ago
As a first-time buyer with little knowledge housing market, I needed someone I could count on to guide me through the process. Daniel Sykes undoubtedly been that person. Despite his professionalism and the ability to provide clear and concise information, what stands out most about my experience with Daniel is his willingness to help until the end. Therefore, strongly recommended
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Posted 2 months ago
Outstanding service. Friendly, helpful and discussed my options in detail and talked me through the whole process. I have now secured a mortgage offer and can purchase my dream home!
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Posted 2 months ago
Lucy & Keely have been absolutely fantastic throughout the whole process by being very responsive to all emails and answering any questions that we had. They’ve made the process so quick and easy for myself and my partner and we would highly recommend them both.
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Posted 2 months ago
Danny and Keeley at Mortgage 1st have made our first house move a great one! Their communication and consistent updates helped us understand the process and kept us in the loop. I couldn't recommend them enough, our process wasn't the easiest, but they kept at it and got us there in the end! We will definitely be using them in future moves. Thank you both.
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Posted 2 months ago
Extremely efficient and helpful. No hesitation in recommending Shaun and Paige from Mortgage 1st.
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Posted 2 months ago
I have used nikki now for 5 years and she has been excellent in providing me with good advice and no pressure to accept what is on offer if the time is not right especially in these times. Would definitely recommend nikki as a mortgage adviser for her friendly service and always looking for what is best for the customer.
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Posted 2 months ago
Excellent communication and faultless work. So glad i got put forward to these guys by family. Very smooth.
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Posted 2 months ago
Cannot recommend Caroline enough! She has been the absolute best throughout the whole entire process for us. Buying your first home can be so daunting but Caroline made this so much easier, no question was a silly question and the process has been as smooth as can be. You can tell how much she loves her job, and she really does go above and beyond! Thank you so much ☺️
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Posted 2 months ago
Edward and Paige at Mortgage 1st have been absolutely incredible. As a first-time buyer, they supported me from start to finish with clear, manageable instructions. I went from having no idea how to apply for a mortgage, to securing an ideal mortgage offer within 1.5 months. Edward was extremely thorough, understanding the complexities of my situation and exploring every option to get me the best deal. Both Paige and Edward replied extremely quickly to any queries and couldn’t have worked harder. I would absolutely recommend them to everybody.
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Posted 2 months ago
Very responsive and did everything what is expected of them in a timely manner. A special thanks to Oliver and his team for their hard work!
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Posted 2 months ago
We have used Danny twice now for our mortgage needs and I have recommended him to family and friends! He is always so patient, kind and helpful and always explains everything so thoroughly! Beverley has also been so helpful and has kept the process so smooth and easy for us both! :) Thank you for all you’re help and I can’t recommend you both enough :))
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Posted 2 months ago
I have used Mortgage 1st for several BTL re-mortgages and also recently for the re-mortgage of my residential property. Lauren Miller and Sharlene Risden were excellent at answering queries and generally keeping me up to date. I would highly recommend Mortgage 1st.
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Posted 2 months ago
Daniel and Paige are really helpful and prompt in replying and dealing with any matter raised. My case was a hard one and I nearly gave up, but Daniel did make a lot of effort to help me get to the end. Sincerely thank you for your help.
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Posted 2 months ago
Good communication with no issues, staff friendly and happy to help (Sophie and Paige in particular)
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Posted 2 months ago
Me and my partner have just purchased our first home. Sophie and Paige have made the process very easy and speedy! I would definitely recommend!
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Posted 2 months ago
We've used Andrew Hunt at Mortgage 1st for a recent remortgage application. Andrew was extremely helpful, and made the whole process very easy for us to navigate. He is very accessible and always kept in touch to answer any queries we had or to keep us updated. I would 100% recommend his service.
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Posted 2 months ago
Mortgage 1 are a very professional, Knowledgeable,Friendly and very helpful company very smooth and stress free process. Special mentions for Danny and Keeley who were amazing a credit to the company. Would definitely recommend anyone to use this company
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Posted 2 months ago
We've received excellent service from Hayley, Sharlene and Amy. They have been efficient, organised and have answered any queries and questions we have had. We will definitely be using Mortgage 1st and Peak Mortgages again.
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Posted 2 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews