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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,678 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,678 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
I recommend Daniel he sorted out a remortgage and it didn't cost anything.
Helpful Report
Posted 1 month ago
I highly recommend our mortgage advisor Anya Mather, who made the remortgage process really quick and easy. We were also kept well informed by Hannah in the administration team. Thank you!
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Posted 1 month ago
Hannah and Lucy were incredibly helpful and efficient.
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Posted 1 month ago
I would like to thank our mortgage advisor Chris for his patience and guidance throughout our mortgage application for our first home. His knowledge and responsiveness to our queries was what we needed to be confident throughout the process. I would like to also thank Paige for her quick turnaround with the mortgage application and offer.
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Posted 1 month ago
Mortgage 1st found me a great mortgage deal, Antonia and Paige were really helpful and replied to texts or emails quickly. I would definitely recommend...
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Posted 1 month ago
Our mortgage broker Chris and our mortgage progressor Page were fantastic at providing the guidance and support that we needed to submit our first ever mortgage application. Chris's responsiveness and patience in addressing all our questions and concerns has been instrumental in making the application process smooth and even more importantly successful.
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Posted 1 month ago
Advice provided was done so quickly, comprehensively and was easy to understand. The team also accommodated my availability as someone who works full time
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Posted 1 month ago
Advice provided was done so quickly, comprehensively and was easy to understand. The team also accommodated my availability as someone who works full time
Helpful Report
Posted 1 month ago
I’m extremely impressed with the outstanding service I received from Mortgage 1st throughout my mortgage application. As a first-time buyer, the process could have been overwhelming, but Chad and Paige were exceptional every step of the way. They were incredibly supportive, offering timely, clear, and well-informed responses to all our inquiries. Their professionalism, patience, and attention to detail made the entire experience smooth and stress-free. It was truly a pleasure working with such a dedicated team. I wouldn’t hesitate to recommend Mortgage 1st, especially Chad and Paige—they’re a fantastic team and a credit to the company. Thank you again for making this journey such a positive one!
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Posted 2 months ago
I am incredibly impressed with the outstanding service I received from Chad and Paige throughout my mortgage application with Mortgage 1st. From start to finish, they demonstrated a level of professionalism, dedication, and care that truly surpassed my expectations. Chad took full ownership of the process, proactively guiding me every step of the way and always making himself available to support and answer any questions—often with lightning-fast responses. Paige was equally helpful and efficient, ensuring everything moved smoothly behind the scenes. Their expertise, responsiveness, and genuine commitment made what could have been a stressful process feel seamless and reassuring. I honestly believe I couldn’t have had a better experience anywhere else. Choosing Mortgage 1st was the best decision I made. If you're looking for a team that goes above and beyond, Chad and Paige will exceed your expectations every time.
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Posted 2 months ago
Keeley at mortgage 1st was amazing, she guided us through every step, and managed to get us our mortgage offer even with our low income and not the best credit history, she made sure she found us something affordable, and kept in contact with us throughout the process, answering any questions and explaining anything we did not understand. As first time buyers I would highly recommend Keeley and the team at Mortgage 1st, cannot thank them enough.
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Posted 2 months ago
Chad and Hollie were superb to deal with. They were responsive and helpful and moved our application on in no time.
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Posted 2 months ago
We do not know how to express our gratitude and appreciation to Danny Sykes and Paige Sanderson for their hard work to help with our cases. It was not just the first time but also the second mortgage application, which we were required to be quick to provide the offer. They were always there to promptly answer our email or instruct quickly and precisely on what we need to do and give us the best options. We would definitely recommend the company and Danny and Paige’s team because they are the best at what they do.
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Posted 2 months ago
Laurel was so helpful , clear and the whole process was smooth and straightforward clearly explained- I’d highly recommend chatting to her about your mortgage needs nothing is too much trouble.
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Posted 2 months ago
First class service and amazing advice and support from Keeley and Preet. Would highly recommend for anyone looking for a mortgage broker. Nothing was too much trouble and helped me massively!!! Thank you ladies x
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Posted 2 months ago
Brilliant service from start to finish, mortgage offer in 5 days - Oliver has been looking after our personal and rental mortgages for a number of years now and wouldn't go any where else
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Posted 2 months ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 2 months ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 2 months ago
Very helpful, transparent and up front. Dale was available and came back with info promptly.
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Posted 2 months ago
Fabulous service from both Elliot & Lewis! We are so pleased with our whole experience with the company, they made a stressful time full of admin go very smoothly! This is our second time working with them and we will be doing so again in the future. Really appreciate the support and quick responses, the service is 10/10. Elliot worked very closely with us, ensuring we were clear and comfortable in every step of the process and also ensuring we had the best rates. Thanks both!
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Posted 2 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,678 reviews