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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,499 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Anonymous
Anonymous  // 01/01/2019
Excellent service from Chrs and Paige. Friendly, efficient and constent communication
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Posted 1 month ago
Oliver helped us with remortgaging our house. He is very efficient and very prompt with responding and made process look so easier. Will use the service again in future. Recommended
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Posted 1 month ago
Very proactive and helpful, I was given fantastic advice and got a great deal on my mortgage
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Posted 1 month ago
Great service. Treated like a professional and not talked down to. I wouldn't use anyone else for my mortgage broking.
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Posted 1 month ago
Chad was very helpful in arranging my mortgage and was very informative on all my questions and getting information together. He was very good at communicating when I had queries and always on hand to source a better deal if it came available. Highly recommend
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Posted 1 month ago
Fast, efficient, friendly, cannot fault the whole team for how helpful they were for me getting the best mortgage available and guiding me so smoothly to getting my first mortgage. Respect to Shaun, Beverley and Hollie
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Posted 1 month ago
Chad was super efficient, approachable and thorough! Everything was done quickly, easily and I will always use Chad moving forward!
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Posted 1 month ago
Everything is 5 star! Ed is such a great advisor and made sure he took proper time to assess our situation, booked follw up calls and provided great products for us to choose. After the product is selected, Ed passed the baton to Keeley who is equally great at ensuring completion on time. Thank you both
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Posted 1 month ago
I could not recommend these guys enough!!! Hayley at peak mortgages went above and beyond for us and made us feel so at ease whilst buying our first home. She showed us all of of options and was open and honest throughout the whole process. 100% reccomened her to anyone who asks me! Keeley at mortgage 1st was also a fantastic help, she was quick to reply and kept us in the loop every step of the way. Both were very easy to talk to and extremely helpful, thank you so much!
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Posted 1 month ago
We had an excellent experience working with Harriette from mortgage 1st, Harriette was amazing at giving advice and came across very knowledgeable and professional, the entire process was really easy and stress free, despite having no clue where to start in the beginning. Harriette was very good a communicating with us and was quick to get things sorted, going above and beyond to secure the best possible deal for us. I highly recommend Harriette to anyone looking for a trustworthy and experienced mortgage advisor.
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Posted 2 months ago
Sharlene from mortgage 1st and James from peak mortgages were both great and would recommend to family and friends. Quick responses and kept us updated throughout. Very thankful and pleased with the service.
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Posted 2 months ago
Great service provided by Chris Hodgson and Sharlene Risden. They kept everything simple and efficient. Thanks.
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Posted 2 months ago
I can't rate the quick and efficent work that Sophie has done for myself. The process was really smooth. I would highly recommend the Services of Mortgage 1st. Saves you the time and hassle of shopping around and completing formes. Thank you
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Posted 2 months ago
The whole process was seamless, Chris was helpful from start to finish and very little effort was needed on my part! Everything was made clear. Preet was also great making the overall experience very easy.
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Posted 2 months ago
Laurel is amazing, she really supports you through the whole process. This was a first time mortgage for me and I didn't really have a clue what I was doing, but Laurel helped me understand everything and was just amazing!! I would defiantly recommend Laurel to others!!!
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Posted 2 months ago
first-time buyer with little knowledge housing market, I needed someone to help me Becky evans She has supported me in buying my first home and now buying my new home with my partner. Nothing is ever too much trouble, and no matter how silly the question may seem, she always answers and explains everything thoroughly. You are amazing! I am so grateful and could never thank you enough! 100% recommended.
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Posted 2 months ago
Really happy with the efficient, prompt and professional service and support shown to us by Oliver and Preet at Mortgage 1st. Oliver followed up on our enquires, called when he said he was going to, and provided swift and helpful replies to our queries. Thank you both very much!
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Posted 2 months ago
Megan & Paige have been brilliant with sorting my Re-mortgage out. Megan has great insight and offered me load of advice on what i could do and what i needed to have in place. She got me a great deal and I've managed to lower my term by 5 years. Paige has been fantastic giving me all the information I needed to speed me through the process. Will I be using them again in the future? - Absolutely!! Many thanks Stewart & Karen
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Posted 2 months ago
Absolutely brilliant service, friendly team full of knowledge and quick responses! Highly recommended!
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Posted 2 months ago
Dave and Keeley at 1st Mortgages were fantastic. They were responsive, and answered all my questions. I would definitely recommend.
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Posted 2 months ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,499 reviews