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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,675 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,675 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
This is the second time we have used Peak Mortgages (as they were excellent the first time!) and once again we have not been dis appointed. Throughout the process Chris and Bev were efficient and supportive keeping us informed and up to date throughout. They both genuinely care about their customers and providing a high level of service. I would highly recommend Peak Mortgages to anyone.
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Posted 3 weeks ago
Laurel was our broker, and I cannot recommend her enough. From start to finish, communication was clear and consistent at every stage of the process. What we anticipated to be a challenging experience, due to our unique circumstances, turned out to be smooth and stress-free thanks to Laurel’s expertise. She quickly reassured us that securing a mortgage was still achievable, and within just a few hours, she had everything in place and our application completed without a hitch. The service was exceptional—both professional and personable. Thank you so much, Laurel! We've completed and are set to move in tomorrow. We're so grateful for all your help!
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Posted 3 weeks ago
Edward, Paige, Katie and the entire team are absolutely top class! Highly recommend.
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Posted 3 weeks ago
Wes was fantastic to deal with... he was very knowledgeable and extremely clear on what the best options were for us, always available and able to answer any question we had. Kept us up to speed through the whole process. Bev was amazing with her admin support always very clear and helpful with any query, responding fast. I would recommend Mortgage 1st to anyone that need a stress free mortgage service - delivered by experts.
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Posted 3 weeks ago
Wesley and Paula were professional, efficient, and made the process smooth and stress-free. Highly recommend their service
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Posted 3 weeks ago
Absolutely fabulous team (Nikki/Bev/everyone)who took the pain out of moving mortgages and houses for us over the last 10 years. Highly reccomended!
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Posted 3 weeks ago
Edward was very informative about what was on offer always friendly and goes through everything answers any questions and we feel confident in support to get things done and keeps us updated
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Posted 3 weeks ago
Excellent service all round, always quick to respond with pertinent advice and recommendations. Makes the whole process stress free and gives confidence that all bases are covered and that you’ve got the best deal.
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Posted 3 weeks ago
Brilliant service!
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Posted 3 weeks ago
I've been using Mortgage 1st for a number of years now and I'm always impressed with their knowledge, flexibility and the great products they get for us. Mark and Keeley are a great team to work with, friendly, reliable and nothing is too much trouble. I wouldn't hesitate to recommend them.
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Posted 3 weeks ago
Excellent service, quick replies. I can't thank Lucy enough for being so patient with me and being so helpful!
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Posted 3 weeks ago
We had fabulous customer service from Curtis Crews, Becky Evans and Katie Murphy. When Becky was on annual leave Katie was looking after our case and replied very promptly. Curtis helped us from the very beginning for our very first mortgage and now our second. He is always at the end of the phone for any help or extra understanding of anything. They have gone above and beyond to help us in every way to ensure we are eligible for our new mortgage. Emails are always replied to within the hour which is always good for peace of mind and reassurance if theres something you’re worried about. I would highly recommend Mortgage1st and a bonus if you these guys are dealing with your case.
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Posted 3 weeks ago
The person we dealt with, Chris, was professional, but very empathetic, thorough, and kind. We felt very safe handing over our personal information to him. Ultimately he was able to secure our mortgage offer very quickly, in fact, he explained it was the fastest ever. Thank you so much for your hard work and diligence it is very much appreciated.
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Posted 4 weeks ago
I am very pleased with working with 1st Mortgage. My broker is Chris and I couldn't be happier with the service he supplies. Keeps me updated on all aspects of the process. I am 100% satisfied that I'm getting the best product.
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Posted 4 weeks ago
Really happy with the service that I received from both Mat and Bev at Mortgage 1st. Timely, responsive and accurate. Mat took the time to listen to my needs and what I wanted from a reportage, went away and found just what I wanted, couldn't be happier. Bev followed up with details of what happens moving forward very quickly. I would highly recommend for all your mortgage and reportage needs!!
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Posted 4 weeks ago
We’re happy with the service! I always recommend Gary, he is brilliant, accommodating, and very helpful!
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Posted 4 weeks ago
⭐️⭐️⭐️⭐️⭐️ – Outstanding We couldn’t be happier with the service we received from Mortgage 1st. We knew Emma from before and she knows our situation well, she took the time to really understand our needs this time and explain every step. It's always quite stressful but it was made smooth and straightforward as possible. They were always quick to respond to my questions, kept me informed at every stage, and went above and beyond to find the best deal for our situation. If you’re looking for a mortgage advisor who combines expertise with genuine care for their clients, I can’t recommend them enough.
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Posted 4 weeks ago
We are both in our 70’s and Chad was not at all phased by our age. He was tenacious and worked non- stop until he found us a mortgage that suited our requirements and price. How the mortgage market has changed our last mortgage was over 50 years ago and Chad held our hand and slowly took us through it - Hurrah he’s your man with Preet alongside and supported him, they deliver !
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Posted 1 month ago
Dale is great to deal with... Clear on what the best options are for you, always answers any question you have. Would recommend to anyone!
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Posted 1 month ago
From first contact through to Mortgage offer, they were always available via email or phone. First time a mortgage application was simple and relatively stress free. Highly recommended.
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Posted 1 month ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,675 reviews