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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,676 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,676 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
From first contact through to Mortgage offer, they were always available via email or phone. First time a mortgage application was simple and relatively stress free. Highly recommended.
Helpful Report
Posted 1 month ago
We were really struggling with the amount of debt we were repaying each month, Chris at Peak Mortgages was so helpful, he talked through the options and got us a great remortgage offer which will completely turn around our financial situation over night. Beverley at Mortgage 1st was also great, she made everything seem so simple and the whole process was so quick from start to finish.
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Posted 1 month ago
Mortgage 1st (Danny in particular) have again been fantastic. Money, finances and mortgages aren't the easiest of things to understand, especially in my current situation with potentially selling and Danny has been so helpful, reassuring and made the process so easy...even with last minute changes. I will use Danny and Mortgage 1st again and again and would recommend 100%.
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Posted 1 month ago
I could not recommend Dale highly enough in challenging circumstances he came through with multiple lending options quickly when alternative mortgage advisors had previously said would not be possible. 10/10 from Dale and his communication and most importantly speed was excellent! Also great work from the mortgage processing team (Keeley) keeping things efficient and easy to navigate throughout. I could not recommend the team at Mortgage first more and I have dealt with a lot of different advisors in the past. 5 stars.
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Posted 1 month ago
Couldn't recommend them enough!!! Daniel and his team especially Bev made the process so easy explaining every step and answering any questions we had
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Posted 1 month ago
Very helpful, professional and friendly
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Posted 1 month ago
We heard about Mortgage 1st via a family member and Dan Passmore has been absolutely amazing. He takes plenty of time to fully explain everything, which has been great for us as first time buyers. He is always polite and professional and we couldn't reccomend him, and the whole team more.
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Posted 1 month ago
It's been a very good ride so far with mortgage 1st. I searched for them on Google, and engaged them based on positive reviews. We have really been impressed with the speed of response from Curtis and Becky. Kudos.
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Posted 1 month ago
Gary Clark has helped me with my mortgages over many years and he has always has been friendly, professional, helpful, knowledgeable and given lots of support and advice. We have received excellent service from Gary again and Preet Kharoud with our recent mortgage application and we cant thank them enough, we will definitely recommend there services to friends and family. Thankyou
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Posted 1 month ago
Edward and Becky have been outstanding both with my request for a new mortgage and remortgage requests. The attention to detail and clear and regular communication have made what is always a stressful experience much more bearable. Thank you !
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Posted 1 month ago
Edward was an absolute pleasure to liaise with, a very calm, knowledgeable and kind person. Nothing was too much to ask from him & I'm grateful for him keeping me calm and fully updated. Without him this would've been a much tougher process. Thank you Edward, you're a star!!!
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Posted 1 month ago
This is the 4th time I have used the service of Mortgage 1st, would continually use the services of Carl and Paige as get a 1st class efficient service
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Posted 1 month ago
What a wonderful service we have had from the initial conversation with Anya to the nearly final part with Paige(not quite finished yet). It has been a 5 star service from the beginning, always willing to answer any questions and keep us uplifted when it felt like things were getting tough. Highly recommend this service and these 2 individuals who really have been amazing and I thank them so much for their help and support through this process.
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Posted 1 month ago
It has come to our remortgage and Daniel Sykes could not have been anymore helpful. He came to us with plenty of time spare and had everything sorted within no time. Both himself and Hannah have been so much help getting everything in place, giving me and my partner time to relax! Look forward to the next remortgage!
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Posted 1 month ago
Chad and Katie have been amazing! They have both been incredibly helpful at every point. Their communication is fantastic, they got me a great deal and have made the process feel really smooth and easy. I can’t say enough good things about them and I would highly recommend them to anyone looking for help with their mortgage.
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Posted 1 month ago
Chris and Paige were fantastic, they put in the legwork when we needed things sorting out and pushed to get things done as soon as possible. I would highly recommend this company.
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Posted 1 month ago
Adam has been a great help during my remortgage, he's been reliable and communicative, gave me all of the information I needed and was always quick to answer any queries. The whole process has felt easy and I felt like I was in good hands. I'd highly recommend his services!
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Posted 1 month ago
Very knowledgeable and helpful, quick and efficient service
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Posted 1 month ago
Matthew arranged the mortgage with speed and efficiency, took the stress of administration away from us with Preet diligently working alongside. No doubt other members of staff were also working hard for us to achieve the result we requested. Thank you all.
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Posted 1 month ago
Megan, as always, has been an incredible help and a reliable resource in our decision making when applying for a new mortgage, it's very reassuring to know they have your best interests at heart. Thanks also to Hannah for making the paperwork easy and streamlined, it's much appreciated!
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Posted 1 month ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,676 reviews