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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,511 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,511 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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1
Anonymous
Anonymous  // 01/01/2019
Stephen and Sharlene were a pleasure to deal with and made the whole process easy. We would definitely use Mortgage 1st again in future.
Helpful Report
Posted 2 years ago
If I could give this company a thousand stars I would! Danny who was our contact and advisor has been amazing. From the first contact to receiving our mortgage offer, he’s been in contact with us constantly, and so has Becky updating us on the process and what is one of the most stressful and anxious times, especially with the way things are at the moment, has actually turned into an enjoyable one! They are incredibly helpful, they can’t do enough for you. Thank you so so much!!!
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Posted 2 years ago
Really easy process; Hyat and Izzy dealt with our mortgage quickly and efficiently, Hyat listened to our needs and found a great mortgage that fitted with our future plans, would highly recommend, very friendly and personal service xx
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Posted 2 years ago
Incredible service and attention to detail. Very informative and friendly too. Would definitely recommend.
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Posted 2 years ago
Jonathan has made this process extremely easy and completely individualised to our needs. He has kept us up to date through the process and what the next steps are. We could not have asked for a better service from Jonathan. We got a great mortgage and we are really looking forward to moving into our new home! Would recommend Jonathan’s services to everyone.
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Posted 2 years ago
This is a fantastic mortgage brocker company. I’m really happy with my morgage product and with the whole remortgaging process. I highly recommend Mortage 1st
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Posted 2 years ago
We used mortgage 1st with our broker Jonathan (Grantham - Lincs) to obtain our mortgage. The whole process was well delivered and communication was easy throughout. Other colleagues at Mortgage 1st were also part of the process and again, these transactions and communications were great. We couldn’t recommend Mortgage 1st enough to find a great deal. We shall use them again when our mortgage deal ends. Thank you Mortgage 1st. Mike and Danielle.
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Posted 2 years ago
Really responsive & professional. A***
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Posted 2 years ago
Mortgage 1st have been absolutely amazing start to finish! Danny was honestly so helpful and so amazing! He explained everything and took the time to really help us. Katie was amazing during the process making sure everything was completed and perfect for us. I really appreciate the service we have received and I would recommend them to everyone. Thank you so much :)
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Posted 2 years ago
Amazing staff with a very quick and easy turnaround. I would not hesitate to continue using Mortgage 1st in the future and especially Oliver, they were recommended to me and I can see why! Thank you!
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Posted 2 years ago
Great service from Laurel Ellis. Very efficient and knowledgeable. Thank you for all your work on our application.
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Posted 2 years ago
Chris took the stress out of a difficult situation almost two years ago and has just, along with Izzy, made renewing my fixed rate so easy. Everybody that I have had contact with at Mortgage 1st have been brilliant! I wouldn't hesitate in recommending them.
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Posted 2 years ago
Excellent service for a remortgage. Got me best deal available and support in what could be a tough decision at an even tougher time around the market place.
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Posted 2 years ago
Fantastic, super quick, clear communication with detailing service by Sophie Weaver. She has started the process and once basics done she has forwarded to her team member Katie Murphy and once again she has also proved that she is also excellent in service. Each time we asked any question they both were ready to response by email or text and patiently gave replies to all our queries. I will surely recommend them if you are looking for best service in your time frame.
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Posted 2 years ago
Very happy with the service I received from Lauren and Katie! Thank you!
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Posted 2 years ago
Shaun is a credit to your company, couldn’t be more grateful for his help finding a new product for us , Will continue to use mortgage 1st in the future
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Posted 2 years ago
A Professional, Fast and Efficient Service. Thank you Holly and Lewis!
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Posted 2 years ago
I cannot believe I’m saying this but I am a solo first time buyer!! Never did I think this would be possible to achieve on my own. I approached Danny just for a bit of advise and he just simply made it happen. He completely tailored my mortgage to everything I needed and left no stone unturned when it came to getting me the best deal. Thank you for being on hand for my every question going above and beyond, a great Mortgage adviser but above all a top top guy! X
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Posted 2 years ago
Short and simple. Lauren made it so simple and easy to change mortgages. 10/10. Highly recommend
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Posted 2 years ago
Lauren Miller supported on the remortgaging of our flat. She provided exemplary customer service throughout the entire process, which was a couple of days as Lauren made the process so quick and easy. She proactively communicated throughout and made sure to update us on any new products that would make our mortgage more affordable. She was able to answer all our queries and concerns quickly which provided real reassurance as this is not an industry I am familiar with. I'd recommend using Lauren and Mortgage 1st to anyone.
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Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,511 reviews