Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,886 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 9th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the loafers were very uncomfortable so I returned them over a week ago. I hav'nt received any communication from yourselves regarding the return.”

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Posted 4 months ago

“I loved the look of my Otto boots but sadly they were just too tight. It was easy to return my online order to a local store.”

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Posted 4 months ago

“Very happy, very comfortable.”

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Posted 4 months ago

“The colour is far less bright in reality but I like the Bezzie style anyway. Quick delivery and quality boots.”

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Posted 4 months ago

“New to this company. My first purchase was a pair of green leather loafers. I am very pleased with the quality of the shoes and love the detail, such as the extra stitching and stud on the heel. I will certainly be looking to buy from Moda in Pelle again!”

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Posted 4 months ago

“I love MIP shoes! I’m very sad my local store has closed recently as this means online shopping and potentially returning items a real hassle. Returns are slow, the courier was unable to locate the returns place the first time and I had to offer directions found online. I am still waiting for my money back, it’s been 9 days, this is too slow. It’s concerning.”

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Posted 4 months ago

“Always love my purchases from Moda In Pelle, quality, style and comfort always guaranteed. Just need to add a new extention on the house now to store my new and old purchases 👌😊”

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Posted 4 months ago

“Efficient service and great quality boots that fit true to size.”

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Posted 4 months ago

“Black block heel sock ankle boots. Great sale price, lovely boot except both heels make a "pop" sound as you walk!”

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Posted 4 months ago

“Whilst the shoes are lovely,as a customer the online shopping experience leaves a lot to be desired. I paid for next day delivery but the order took 1 week to arrive which meant I bought an alternative pair of shoes from Carvella as I wanted them for a holiday. The return from Eldwick to Leeds took 14 days - I could have walked it quicker. I was told it would be up to 10 days for my return to be processed and now that has happened I have to wait a further 5 to 7 days to receive my money- to me this is completely unacceptable. I tried ringing on numerous occasions and was either disconnected after a 10 minute wait or had an answer message to say the line was closed (2pm last Friday) despite the website stating the lines were open until5pm. I will never use the online service again”

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Posted 4 months ago

“Lovely helpful staff in leeds store, i bought 1 pair of boots. Liked them so much my husband bought me a 2nd pair in a different coulour. Store was immaculate inside as well”

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Posted 4 months ago

“I have several pairs of both boots and sandals from Moda in Pelle and find the brand to be one of the best for quality and style.”

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Posted 4 months ago

“Bought a card holder in the sale, intended for a gift, beauitfully packaged and looks so expensive. Always tend to buy items in the sale as I am an OAP and have never been dissapointed with my purchases.”

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Posted 4 months ago

“Very good, I am very satisfied 😀”

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Posted 4 months ago

“I bought sme boots online in the sale - sadly they didnt fit - the staff in the store were lovely and assured me the return would be speedy - sadly not had refund yet after 12 days”

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Posted 4 months ago

“Fabulous shoes boots and trainers. Good quality and lovely styles.”

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Posted 4 months ago

“Very happy with purchase as usual excellent fast delivery”

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Posted 4 months ago

“Lovely shop in chester the work colleague's really go out the way for you and really make you welcome.”

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Posted 4 months ago

“I love the products and they are always great quality and come well packaged. The customer service team are helpful. I had one issue with a very overdue delivery but that was down to Evri and customer services supported with retrieval of my parcel to delivery.”

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Posted 4 months ago

“Very efficient with dispatching items”

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Posted 4 months ago

Moda in Pelle is rated 4.7 based on 32,886 reviews