Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,284 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 11th October 2025

1416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, quality of boot soles wasn’t what I expected and disappointed. A returns refund I taking a while for processing.”

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Posted 4 days ago

“Excellent range of products and sales at competitive pricing. Very comfortable styles and high quality products. I would highly recommend.”

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Posted 1 week ago

“I’ve been a loyal customer for years because the shoes are consistently excellent—great quality, stylish, and incredibly comfortable. This has become my go-to shoe brand. That said, the returns process could really use improvement. It often takes a long time for returns to be processed, and the packaging makes it unnecessarily difficult. The shoes arrive wrapped so tightly that fitting the boxes back into the return bag is a real struggle. A more practical approach to packaging would make the experience much smoother. One small note on the website: it doesn’t save your basket automatically, so you have to do it manually. Not a huge issue, but it can be inconvenient if I can’t complete my shopping in one go. If these aspects were improved, I’d happily give 5 stars.”

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Posted 1 week ago

“Lovely wedge heel boots. Had a return issue, but great customer services from a guy called Steven B. He was so helpful.”

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Posted 1 week ago

“Great quality shoes and great offers. Bought beige leather trainers and I love them. I do find difficulty in fit as I'm a 6.5 and shoe sizes are 6 or 7. So I find I have to order 2 pairs to find tge right fit and there is a charge to return as I do not live near a store. This does put me off from ordering as much as I would like.”

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Posted 1 week ago

“Great styles and products. Excellent choices. Good cistomer service”

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Posted 1 week ago

“Lovely fit sandals, gorgeous leather, only problem being that they were described as Turquoise but they are decidedly Green!”

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Posted 1 week ago

“I ordered some sandals but unfortunately they were too big. Otherwise lovely sandals.”

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Posted 1 week ago

“I have several pairs of Moda shoes which are extremely stylish and usually very comfortable. I do have rather narrow feet, so haven't had any problems in the past. My recent purchase (blue fabric style loafers) seem narrower and a bit uncomfortable. This makes me think that I might need to go up a size.”

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Posted 1 week ago

“Brilliant loafers. Lovely cream colour, relatively soft leather, and an absolute bargain in the sale. Also true to size. What more could you ask for. Well pleased.”

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Posted 1 week ago

“Lovely platform trainers . Very comfortable.”

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Posted 2 weeks ago

“The linen is good quality and wears well. Thectrousers have washed and ironed well too. Only negative is sizing. Although they are a good fit the elastic in the waist is not very stretchy for getting them on. Also very long. I had to pay to have them shortened”

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Posted 2 weeks ago

“I was very happy with the ordering process and received my order very quickly, however there was a problem with my boots and I had a great deal of trouble contacting them, the phones were never answered and every email I sent took over a week for a response”

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Posted 2 weeks ago

“The shoes are high quality, however the sizing runs smaller than other brands”

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Posted 2 weeks ago

“Quality goods delivered quickly and efficiently. Email sent as one item not suitable and was included in an offer so didn't know how to deal with it. Not had reply so have pair of boots looking for new owner they fit.”

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Posted 2 weeks ago

“Love Moda products...own around 20 in all...fabulous quality, style and colours...however, of a dozen recently purchased items, three were smaller fitting..couldn't contact Moda by phone...so have tried to stretch two of the pairs myself...the third..Abrini..was, I believe, a whole size smaller..so will give them away..I will still purchase Moda, as I do love them...but will be more cautious..”

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Posted 2 weeks ago

“I’ve now purchased three pairs of shoes all of which have been fabulous quality great value and extremely comfortable will continue to be a customer👏👏👏”

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Posted 3 weeks ago

“I have boots, sandals and shoes from you love the all. But your refund policy is terrible. I am waiting over 3 weeks for a refund not very good customer service.”

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Posted 3 weeks ago

“Lovely soft leather flat shoes. However the tight leather edging at the front, makes them slightly uncomfortable to wear all day. Hence only 4 stars and not 5.”

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Posted 3 weeks ago

“I ordered 2 pairs of sandals loved the design & would have kept both as the were beautiful however they were narrow fitting and regrettably I've had to return them 😞 however I have got proof of return but as yet have still not received my refund. I would appreciate it being sorted.”

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Posted 3 weeks ago

Moda in Pelle is rated 4.7 based on 31,284 reviews