Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,284 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 11th October 2025

1416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've just rediscovered why I love Moda In Pelle shoes so much - beautiful style, great quality and so so comfortable . Happy to buy online , knowing that your shoes are stylish, great value and comfortable”

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Posted 2 days ago

“Great sandals for every day, I’ve used them on holiday on the beach, walking and cycling and they were comfortable. The neutral colour made them versatile and co-ordinated with many outfits”

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Posted 2 days ago

“Great quality shoes and boots, always love the attention to details and comfort - super fast free delivery. Have found customer service very helpful the one time I had a problem which was quickly resolved. Definitely would recommend!”

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Posted 2 days ago

“I have several pairs of Moda in Pelle trainers and recently bought a pair of silver loafers. They are the most comfortable loafers ever and I did not want to take them off my feet. Such good quality too,.”

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Posted 2 days ago

“Very comfortable trainers, love the colour and extra height”

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Posted 2 days ago

“I have shopped confidently at Moda In Pelle for a number of years. Very good quality shoes and great styles I very rarely shop anywhere else”

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Posted 3 days ago

“Love my new shoes, absolutely perfect in every way”

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Posted 3 days ago

“Amazing boots no issues with delivery.”

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Posted 3 days ago

“BUYER BEWARE Beyond shocking customer services. No answer via webchat or email, tried for days to get someone to answer the phone. Nothing to support lost returns parcels, or process any refunds.”

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Posted 3 days ago

“I've bought several pairs of trainers from Moda in Pelle and they are always really high quality, stylish and so comfortable. Sizing is spot on as always, bought size 38 as I'm a UK 5. Can't praise this company enough for both their products and excellent service.”

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Posted 3 days ago

“Great unique styles, easy to use website and quick delivery.”

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Posted 4 days ago

“Love my shoes just what I was looking for. Sizing was true to size and lovely leather”

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Posted 4 days ago

“Great quality and comfort. Love Moda in Pelle products.”

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Posted 4 days ago

“Quick delivery, quality of boot soles wasn’t what I expected and disappointed. A returns refund I taking a while for processing.”

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Posted 4 days ago

“Lovely flat sandals for holiday. Love the colour. All at a good price too.”

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Posted 4 days ago

“I made an order with Moda. To be fair the boots were really lovely but I couldn’t justify the spend as had something already that was very similar. That purchase was on the 9/9/25 returned to them that same week but return not processed. I still have not received a refund … this I think is pretty poor in todays financial climate and needs prompt addressing … if it takes this long now what will it be like during the festive period”

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Posted 4 days ago

“Boots were oversized and I had to send them back, it’s been 2 weeks now and no refund.”

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Posted 4 days ago

“It is with much regret that I must write this very disappointing review about customer service. Your customer service is pathetic. I returned my order to Moda in Pelle on 18th September and it was delivered to the Moda in Pella on 19th September. I unfortunately have not received any refund. I have written twice to customer service and have not received as much as a response. Just a general generated email which say that your very busy and you would be in touch in 3 working days. I’m still waiting for your response”

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Posted 4 days ago

“Always deliver quickly and usually free. Size 37 always fit regardless of style. Great offers in the sale”

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Posted 4 days ago

“Definitely my favorite trainer’s!! So comfortable, Great quality, all at good price x”

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Posted 4 days ago

Moda in Pelle is rated 4.7 based on 31,284 reviews