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Moda in Pelle Reviews

4.7 Rating 25,046 Reviews

93 %

of reviewers recommend Moda in Pelle

Company Reviews

Product Reviews

4.7

Based on 25,046 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 13th April 2024

Melanie Armstrong

Moda in Pelle 5 star review on 13th April 2024

Melanie Armstrong

Moda in Pelle 5 star review on 12th April 2024

Moda in Pelle 5 star review on 9th April 2024

Moda in Pelle 5 star review on 7th April 2024

Moda in Pelle 5 star review on 7th April 2024

Moda in Pelle 5 star review on 6th April 2024

1142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish you did half sizes. I am 6.5 and 6 is too small and 7 too big.”

Posted 2 weeks ago

“I can’t comment yet as they are a birthday present for my girlfriend on April 18th”

Posted 3 weeks ago

“Hi there I love moda in pelle shoes. I was a bit disappointed with my last order .. the shoes weren't quite up to the usual high standard .. though they were good. They were by the brand 'shoom' which I didn't realize was your brand too? The box was really tatty, you don't have a free returns policy and you took ages to send my refund. I wound prefer to buy your shoes in a store but you barely have any stores left?! But I wound still shop with you .. but last experience was not great. Thank you :-)”

Posted 3 weeks ago

“Beautiful shoes but not comfy”

Posted 1 month ago

“Excellent customer service. Now just waiting to hear the outcome of my returns. Hopefully will be soon”

Posted 1 month ago

“Ordered a pair of boots. When delivered wrong boots were in the box. Had to return them and show proof of postage before correct boots were despatched. Took twice as long to get the correct boots.”

Posted 1 month ago

“Limited delivery options, not considerate of people and their working lives Packaging arrived damaged. Wrong item sent. Not great customer service, generic emails were sent opposed to responding to the content of my email.”

Posted 1 month ago

“A nice pair of boots bought in the sale. However, after wearing on and off for a couple of weeks some of the stitching on the strap is already coming undone. I should be able to repair this myself BUT... after such a short time?”

Posted 1 month ago

“Was surprised at the returns process. No free returns by post so had to find a store to take something back. Will make me think twice about ordering again.”

Posted 1 month ago

“Made from the softest leather, these stunning pink trainers looked amazing. Unfortunately they had a flaw in the design which ment they continually slipped off and had to be returned. I keep my fingers crossed that they will resolve the problems with these trainers and will release them with the elastic further up the tongue.”

Posted 1 month ago

“You have lovely styles, but the problem I have you don't do half sizes and they just don't fit properly even with insoles in. It is a shame. Kind regards Karen Wynn”

Posted 1 month ago

“Luv my new boots 👢but unfortunately were I have size 8 feet they pursum you have big calfs, I have slim calf's so the boots are baggy around the calf have decided to keep them. Might see if I can get them altered so there more fitted Quick delivery too”

Posted 1 month ago

“The shoes are quite nice and good value, but the service in the shop returning them was not ideal.”

Posted 1 month ago

“I have broad feet, if I buy size 7 can hardly get my feet in, ordered size 8 and they are to big???? Please make 7 in a wider fitting as I love your shoes and boots”

Posted 1 month ago

“Sneakers and boots are gorg but the delivery took wayyyyyy too long!”

Posted 1 month ago

“Good delivery service. Not worn the sandals yet as purchased in January Excellent value as in the sale.”

Posted 1 month ago

“The boots purchased are smart and comfortable, unfortunately they aren’t leather as I thought, therefore I am unsure how they will wear over time.”

Posted 1 month ago

“Twice in last month I had to return boots and sandle which were sale items You did not refund for 10 days so I could not get replacement as you were holding my money”

Posted 2 months ago

“Unfortunately the heel on shoe is already breaking away after one wear / disappointed”

Posted 2 months ago

“Did not receive parcel waiting on credit. Have had no problems before.”

Posted 2 months ago

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Moda in Pelle is rated 4.7 based on 25,046 reviews