Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are high quality, however the sizing runs smaller than other brands”

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Posted 2 months ago

“I have purchased lots of shoes from you. I am always delighted with the quality and style. I have never had to return shoes to you. Well done you. Keep up the winning ways.”

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Posted 2 months ago

“I am absolutely delighted with my Dark Orange Bellzie Boots from Moda in Pelle! From the moment I unboxed them, I could tell the craftsmanship is exceptional, luxuriously soft leather, meticulous stitching, and a fit that is surprisingly comfortable straight out of the box. The color is vibrant and unique, adding an instant lift to any outfit, yet remains effortlessly elegant. I’ve received countless compliments every time I wear them, and they have quickly become my go-to boots for style and comfort. I’m already eagerly planning to add other colours to my collection. These boots are truly a must-have for anyone who values quality, style, and a touch of personality in their wardrobe.”

Moda in Pelle 5 star review on 23rd September 2025

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Posted 2 months ago

“Quality goods delivered quickly and efficiently. Email sent as one item not suitable and was included in an offer so didn't know how to deal with it. Not had reply so have pair of boots looking for new owner they fit.”

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Posted 2 months ago

“I recently bought a suede western style saddle bag and a pair of studded sandals - both are lovely quality; I have really enjoyed wearing them together and separately 🩷.”

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Posted 2 months ago

“Love moda in pelle footwear.Every pair I've got fit perfect and have been ordered online.Akways arrived next day and no charge for postage”

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Posted 2 months ago

“I had to wait for my refund for nearly a month..in the end I went to my bank who are dealing with the refund..I will not be coming back here for anything... still haven't heard a word about payment.. you are very quick to take money shame you are not as quick returning it poor service very poor”

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Posted 2 months ago

“Great shops, welcoming staff, many brands, easy to order on line. Definite worth a visit!”

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Posted 2 months ago

“Fabulous quality shoes - had boots & sandals - as if they’re made for me ! So comfy & soft . Drawback is delivery - EVRI . They wouldn’t leave without signing & was over a week to get my delivery . As I was at work .”

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Posted 2 months ago

“So so comfy. It is a pleasure to put these Fillican trainers on my feet. Would recommend moda in pelle,and the delivery was very very quick.”

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Posted 2 months ago

“I ordered boots back in August, they got lost at evri depot which evri confirmed. Your help desk has been extremely slow at replying to my emails and concerns regarding my order. As yet I still haven't received my boots after early last week staying you could deliver them in 48 hours. No boots have arrived and I haven't had another communication. Really poor customer care.”

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Posted 2 months ago

“Order shoes on the 22nd August, contacted via email a week later when they hadn’t arrived, contacted again another week later, waited another week for a reply, phone number doesn’t work, nobody replies to emails. Live chat doesn’t get any response either. Shoes finally sent out on a next day delivery but one has glue all over the front. I just can’t be bothered to send them back for a replacement pair. Absolutely awful service, never used to be like that with Moda. Shocking 😳”

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Posted 2 months ago

“After paying for next day delivery,trainers came 7 days later,returned next day,in August,to date no refund,after numerous calls,emails and live chats. Very poor service and cannot recommend.”

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Posted 2 months ago

“I am very pleased with my orders from this company, the products have a very good quality and are comfortable. They have a very quick delivery, I recommended this for my friends. Good luck to Moda in Pelle for the future.”

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Posted 2 months ago

“Love Moda products...own around 20 in all...fabulous quality, style and colours...however, of a dozen recently purchased items, three were smaller fitting..couldn't contact Moda by phone...so have tried to stretch two of the pairs myself...the third..Abrini..was, I believe, a whole size smaller..so will give them away..I will still purchase Moda, as I do love them...but will be more cautious..”

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Posted 2 months ago

“The trainers I have ordered are great, so comfy, it's like wearing slippers all day long! Luckily they were on sale, but if not, I would have got them nevertheless! Great quality, versatile -either in office attire or more casual looking outfits!”

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Posted 2 months ago

“Still waiting for my refund. Moda received the return by tracked post 1st September”

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Posted 2 months ago

“Very happy with my new Moda In Pelle sandals. They are just what I was looking for and the colour is fab.”

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Posted 2 months ago

“I discovered Moda a few months ago and I love the variety of shoes great quality and great sales. Great service and good delivery time never had an issue whatsoever recently purchased a beautiful pair of boots bit also like their trainers 👌”

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Posted 2 months ago

“I returned the boots as they were too small , I have proof of postage, proof of delivery and they've acknowledged that they've received the boots but No REFUND!! its been neatly 4 weeks, they don't answer the phone, don't respond to emails , absolutely awful customer service.”

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Posted 2 months ago

Moda in Pelle is rated 4.7 based on 31,673 reviews