Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 31,673 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 31,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 24th November 2025

1430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several pairs of Moda shoes which are extremely stylish and usually very comfortable. I do have rather narrow feet, so haven't had any problems in the past. My recent purchase (blue fabric style loafers) seem narrower and a bit uncomfortable. This makes me think that I might need to go up a size.”

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Posted 1 month ago

“Brilliant loafers. Lovely cream colour, relatively soft leather, and an absolute bargain in the sale. Also true to size. What more could you ask for. Well pleased.”

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Posted 1 month ago

“My boots are gorgeous and super comfy! I wear them for a 12 hour shift and my feet still feel great after it. Would definitely recommend. Shipped quickly!”

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Posted 1 month ago

“I purchased trainers and boots, from their site. The quality is exceptionally, very comfortable, very fashionable.”

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Posted 1 month ago

“The trainers were great quality but gaped on my right foot. I took them back to the Manchester shop, although I bought on line. This was almost 1 month ago and I still haven't had a refund! My chat box has remained unanswered and no reply from customer services. I'm sorry I have to write this poor review as I've had several pairs of Moda shoes and always been happy.”

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Posted 1 month ago

“I have returned goods which cost me £13 over three weeks ago, I have had no refund or even a response. Customer service is appalling.”

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Posted 1 month ago

“Quality products and easy to order and return if necessary.’”

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Posted 1 month ago

“Very poor quality, broke after 2 wears and when I contacted the company through their webform I had no reply, will never buy from this company again! 35£ for 2 wears before breaking is ridiculous”

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Posted 1 month ago

“Great quality, stylish comfy and good value”

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Posted 1 month ago

“I am being asked to review an item I have returned 16 days ago and am still waiting for my refund into my bank account. I have tried all the contact avenues with Moda and have had no luck. I am getting very frustrated and extremely annoyed. This is just not good enough!”

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Posted 1 month ago

“Great quality products and quick delivery, I buy most of my footwear from here!”

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Posted 1 month ago

“I ordered shoes online. They did not fot me so i returned them asking for a refund. It has been more than a month now and i am still waiting for my refund. I was told the shoes had been received but that there was a processing delay for my refund. My weekly emails to follow up on the “delay” have remained unanswered. Not acceptable, not happy.”

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Posted 1 month ago

“Great shoes, really comfortable”

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Posted 1 month ago

“I was not impressed that the trainers were more like a size 6 when I ordered a size 7. I had to pay postage to send them back and 2 weeks later I have still not had a refund or any email acknowledging either my email or receipt of the items. I know they were received because I purchased tracked delivery. I will not be ordering online from them again”

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Posted 1 month ago

“Beautiful, comfortable boots of the softest leather bought at a great price in the sale. Delivery was very fast and efficient too. I had to pay a few pounds in customs duty and VAT as we live in Ireland now, but it was worth it.”

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Posted 1 month ago

“Unfortunately I can only give two stars as the customer care response is very poor. Refunds should not take over three weeks and still waiting. I've bought quite a few pairs of shoes and boots from Moda in Pele in the past, and luckily I've never had to return them. The quality is fabulous and designs are beautiful! Howerver, I am still awaiting a refund from a recent return as I ordered a few pairs so that I could choose the best style. I have been waiting for over three weeks and nothing yet. I am concerned as no one from Moda in Pele have contacted me - I've only received automated replies from email, text messages and online chat. I love the shoes that I have kept, so I have put the same shoes, but in a different colour in my basket. I will not be purchasing any more shoes until I receive my refund.”

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Posted 1 month ago

“Purchase of a pair of summer sandals. Perfect style and the fit is so good. Worn in holiday and they are so comfortable. Easy site to order from and very quick delivery to local store.”

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Posted 1 month ago

“I have numerous pairs of trainers, shoes, sandals and boots, all from Moda in Pele. They are all of great quality, are comfortable and always have the edge in terms of style.”

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Posted 1 month ago

“Boots are gorgeous and very comfortable and a great price as well.True to size fit perfectly.”

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Posted 1 month ago

“Excellent quality shoes. Quick delivery, overall a very positive experience. I will be buying from them again”

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Posted 1 month ago

Moda in Pelle is rated 4.7 based on 31,673 reviews