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Millbry Hill Reviews

4.7 Rating 5,126 Reviews
93 %
of reviewers recommend Millbry Hill
4.7
Based on 5,126 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Millbry Hill Review From Dog

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Anonymous
Anonymous  // 01/01/2019
The items I ordered took a while to get to me, there was a problem in the stock room. I would have appreciated being informed as I ran out of the supplement before being notified there was a problem.
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Happy with products ordered. Dogs love the 'new flavour' dental sticks. I really like the jacket bought in sale - though little snug at the moment due to Covid weight :-); a reason to now get that shifted... Delivery was several days later than expected, and I completely understand this will be due Covid working restrictions. The 4 stars were simply due to no reply being received to an email enquiry.
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I have ordered from millbury hill before and been pleased with my purchases. Always quick to dispatch and very competitive prices. Their customer service is very good too. Unfortunately the le mieux brushing boots we ordered this time weren’t right for our horse. They were quick to refund the item.
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Quick delivery and lovely quality. Would order again.
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Quick delivery and lovely quality. Would order again.
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Delivery took a bit longer with corona just over a week and the shop only allows the purchase of some items in multiple buy. I have 3 birds. I dont need 30 cuttlefish just 1. So I had to buy one from amazon. How about that milbry mills
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Joules wellies bought as in sale . Item as expected . Delivery expensive but over all happy .
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Great product, very happy with it. However, postage a little slow and arrived quickly after I chased it up.
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Great product but postage a little slow. Item arrived quickly after I chased up.
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Not all purchased items arrived. I called customer services, they arranged for the missing items to be sent. I received them within 48hrs. The error was rectified quickly and the lady on the phone was lovely.
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EXCELLENT SERVICE BY PHONE AND PROMPT DELIVERY. ON LINE PROVED DIFFICULT AND COULD NOT SEE HOW TO MAKE THE PAYMENT
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Great prices and choice with speedy delivery
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Not all purchased items arrived. I called customer services, they arranged for the missing items to be sent. I received them within 48hrs. The error was rectified quickly and the lady on the phone was lovely.
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Great prices and choice with speedy delivery
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Great service and items as described Packing was awful and came held together by a ingle piece of cello tape - box was very damaged and only just made it, but luckily the items inside where ok
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Easy to order, well informed regarding delivery. Slightly more expensive than some other animal food outlets. I will order again from Millbry Hill.
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Very prompt delivery of item and notification of said delivery to store; disappointed at not being able to add points to my customer loyalty card at store checkout owing to my having purchased item online hence rating of 4/5.
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Hello Paul, Im sorry your disappointed at this. Sadly our website doesnt support the facility of adding points to a loyalty card at the moment. However, it is something that we would like to add in the future. Sincere apologies, Laura
GOOD SERVICE PLEASANT CUSTOMER SERVICE. (PITY ABOUT CARRIER KEEP DELIVERING DAMAGED BAGS)
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Excellent choice of poultry feed and competitive pricing - best that I have seen. Prompt dispatch and delivery - delivery cost was less than other companies charge. Only negative was the poor packaging- box was of inadequate quality and arrived damaged with one of the bags of feed burst inside with some coming out of the damaged box.
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no problems
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Millbry Hill is rated 4.7 based on 5,126 reviews