Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,780 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

Visit Website

Write Your review

Tell us how Millbry Hill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

“Quick delivery and lovely quality. Would order again.”

Helpful Report

“Products were very well packaged and received as expected. Although delivery did take longer than stated this is understandable during the current crisis.”

Helpful Report

“The items I ordered took a while to get to me, there was a problem in the stock room. I would have appreciated being informed as I ran out of the supplement before being notified there was a problem.”

Helpful Report

“Happy with products ordered. Dogs love the 'new flavour' dental sticks. I really like the jacket bought in sale - though little snug at the moment due to Covid weight :-); a reason to now get that shifted... Delivery was several days later than expected, and I completely understand this will be due Covid working restrictions. The 4 stars were simply due to no reply being received to an email enquiry.”

Helpful Report

“I have ordered from millbury hill before and been pleased with my purchases. Always quick to dispatch and very competitive prices. Their customer service is very good too. Unfortunately the le mieux brushing boots we ordered this time weren’t right for our horse. They were quick to refund the item.”

Helpful Report

“Quick delivery and lovely quality. Would order again.”

Helpful Report

“Quick delivery and lovely quality. Would order again.”

Helpful Report

“Delivery took a bit longer with corona just over a week and the shop only allows the purchase of some items in multiple buy. I have 3 birds. I dont need 30 cuttlefish just 1. So I had to buy one from amazon. How about that milbry mills”

Helpful Report

“Joules wellies bought as in sale . Item as expected . Delivery expensive but over all happy .”

Helpful Report

“Great product, very happy with it. However, postage a little slow and arrived quickly after I chased it up.”

Helpful Report

“Great product but postage a little slow. Item arrived quickly after I chased up.”

Helpful Report

“Not all purchased items arrived. I called customer services, they arranged for the missing items to be sent. I received them within 48hrs. The error was rectified quickly and the lady on the phone was lovely.”

Helpful Report

“EXCELLENT SERVICE BY PHONE AND PROMPT DELIVERY. ON LINE PROVED DIFFICULT AND COULD NOT SEE HOW TO MAKE THE PAYMENT”

Helpful Report

“Great prices and choice with speedy delivery”

Helpful Report

“Great prices and choice with speedy delivery”

Helpful Report

“Great service and items as described Packing was awful and came held together by a ingle piece of cello tape - box was very damaged and only just made it, but luckily the items inside where ok”

Helpful Report

“Easy to order, well informed regarding delivery. Slightly more expensive than some other animal food outlets. I will order again from Millbry Hill.”

Helpful Report

“Very prompt delivery of item and notification of said delivery to store; disappointed at not being able to add points to my customer loyalty card at store checkout owing to my having purchased item online hence rating of 4/5.”

Helpful Report

Hello Paul, Im sorry your disappointed at this. Sadly our website doesnt support the facility of adding points to a loyalty card at the moment. However, it is something that we would like to add in the future. Sincere apologies, Laura

Millbry Hill is rated 4.7 based on 4,780 reviews