Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,780 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This order, unlike the previous one, took a longer time to be processed and despatched, otherwise everything else was good. Thank you.”

Helpful Report

“Good customer service. Package arrived in good time. Unfortunately it was damaged . This was reported to Millbry Hill who were able to rectify things immediately. Will certainly use them again.”

Helpful Report

“Very happy with my purchase and general service. However, I requested the delivery be delayed as I was going on holiday. I made this request more or less immediately following my order but the parcel was delivered while I was away.”

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“No problem ordering, the issues are really with the carrier and the fact that they didn't deliver as expected as they couldn't find my address, even though I live on Main Street! I would use again, but would like some certainty around delivery, even if it's just a reliable date.”

Helpful Report

“Purchased two very good quality products that had been reduced. Good service and prompt delivery.”

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“Straight forward transactions, excellent products. Happy with all my recent purchases from this company.”

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“My new turnout rug arrived quickly, it looks lovely on my horse and it was a really good price. Will definitely be back for more things.”

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“Really good price which is why I chose this company. They dispatched promptly. Will use again definitely. As an aside: I paid extra for postage so I could get the product quickly. (The postage company did not deliver as quickly as I’d hoped.)”

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“Arrived quickly just wish reward card could be linked online or points added in store on collection, doesn't seem fair”

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“Very pleased with jacket quick delivery”

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“Great products prices speedy delivery”

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“Rug recieved within four days and at a good price. Would order again. Delivery could have been slightly quicker. Ordered another rug at same time from Naylors which arrived within 24 hrs with free delivery. This was unexpectedly quick though!”

Helpful Report

“The delivery was as promised. The clothing and fit was as described on the website but there was no inner packaging so staples on one of the labels could damage the other items.”

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“Usually buy my shavings in store and have them delivered within a couple of days. Couldn’t get to to store so ordered online, they then took 11 days to arrive. Will remember to order in store in future. Great product and usually great service!!”

Helpful Report

“Very pleased with my jacket, delivery was very good, I would have given 5 stars if the jacket was packed in better packaging, and not in a small bag. Having said this I would deal with them again.”

Helpful Report

“Hi - no problems with order just that the item was too big and by the time I had returned the item and waited for the refund when I attempted to re-order said item in the required size they had sold out so am a little disappointed.”