Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,175 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,175 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Millbry Hill 5 star review on 9th September 2026

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bag of Fancy Feed layers pellets arrived with bag split and half the contents in the outer bag. The second bag ordered and received damaged. E mailed to advise Millbry but no response or acknowledgement. Realise it may have been fine on sending out but damaged in transit.”

Helpful Report

Hi Martin, Thanks for taking the time to leave a review. I can confirm we have double checked our inbox and havent received an email from you to state this? You can always send an email to sales@millbryhill.co.uk and we are more than happy to help. I would like to reassure you that we would not send out a parcel damaged, it will have sadly happened in transit as the feed bags are paper and we then secure them in a hessian sack, if they arent handled correctly by the lifter then they can become damaged. Sincere Apologies, Millbry Hill

“Excellent product at a very competitive price all round 5star service.”

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“Good quality product and great service”

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“Great bedding for the girls, prompt delivery”

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“I had a grate servis and a quick delivery on my order I would recommend these to any one and grate products I received”

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“The horse feed I bought was a great price and the service was good. Pity about the delivery charges would have rated a 5 but for them..”

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“Ordered a light weight turnout rug. Delivered very quickly and in excellent protective packaging.”

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“Outstanding service and the product was very good quality. Value for money second to none, I’ve paid double the price for similar products in the past well done 👍”

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“Easy to use website, speedy delivery. Good quality product.”

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“Efficient and effective service accompanied by a friendly and helpful staff.”

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“Fast delivery good quality parrot food my parrot is fussy but he eats this no problem”

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“Great service. Product's arrived in good time and where as described. Well happy with Millbry Hill. Highly recommend.”

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“I ordered sunflower hearts from millbry hill and they arrived extremely quickly and well packaged and very reasonably priced, so I am pleased with the service and quality of the product,I will definitely be ordering from millbry hill in the future!”

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“Still my favourite place to purchase dust free bedding for my rats. Good quality and good value!”

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“I buy regularly from. Millbry Hill and cannot fault the service and delivery.”

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“Fantastic customer service from Aiden and his colleague. Nothing was too much trouble for them to source what I needed.”