Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,033 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 18th July 2026

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made an order of dog food, which was reasonably priced and arrived promtly. My rating is low because the sachets had been removed from their boxes and thrown, haphazardly, into one postal box. This was not a good way to send 80 sachets of dog food. :-(”

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“First time I've shopped at Millbry Hill. Always a bit anxious when ordering online with a new company, especially if I've never heard of them before. Needn't have worried as product arrived promptly & in good order. Additional bonus: it was in the sale & cheaper than anywhere else I could find online. A happy customer.”

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“Millbry Hill are always reliable & the delivery cost isn't outlandish like some delivery companies. Thank you.”

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“I've bought many products from Millbry over the years and always had good service and pricing. I've only given 4 out of 5 starts as the only gripe I have, is the speed of delivery. Every time I order, its always a good 10 days or so before I get my goods. When I order goods online it's because I need it quickly, not two weeks later :( As our weather has changed recently and gotten cooler and a bit wet, I ordered a lightweight turnout for my companion pony but he's ended up with a few good soakings as the rug was so slow to turn up. I'll admit that I will look to other websites first when needing goods, as a result of slow delivery.”

Helpful Report

Hi Jayne, Thanks for taking the time to leave a review. Im glad to hear you believe our services and pricing to be good. I have looked into your order and i can cofnirm that the estimated delivery date that we provided at the check out was the 11.09.2020. Please note that the delivery dates arent usually this far apart from the date of order but at the moment Fed-Ex is delayed due to the pandemic. I can see that your parcel was indeed delivered on the 08.09.2020, so three days before the estimated delivery date. Kind Regards, Millbry Hill

“Returning customer. I've been very pleased with the ease of ordering online, competive prices, quick delivery and great customer service over several years. We'll done Millbry Hill staff, particularly in these difficult times.”

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“Regularly get my Gains dog food. Always delivered promptly. A good quality food. A minor point - packaged well for delivery but bags had been chewed open at corners by mice, prior to delivery obviously, so food began to cascade out as soon as I opened sacks. This should be checked before packaging up to send out.”

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“Excellent service with a great product”

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“Ordered these boots which took 5 working days to be despatched, they were sent by the Royal Mail, not your fault but as we were at work, I asked RM to leave around the side of my house in a storage box. They left them on the front door step in clear view!”

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“Great service , I love my HC hoodie , thank you .”

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“Item delivered quickly and as described. Great service at a good price.”

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“Prompt delivery and product as described. Many thanks!”

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“Made a mistake on my order and their excellent customer service sorted it out promptly for me. I’m delighted with the items I bought. Thank you Millbry Hill!”

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“I ordered a beautiful Joules bag and it was delivered within 2 days. Thank you Millbry Hill! Hassle free ordering and great service”

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“Excellent service as usual highly recommend this company”

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“Excellent, quick service. Shall definitely use you again.”

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“Brilliant service.”

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“Excellent, quick service. Shall definitely use you again.”

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“Goods as described and promptly delivered.”

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“great product lovely people to deal with, thank you Millbry Hill for your amazing oils”

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“Great service, fast delivery, thank you”

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Millbry Hill is rated 4.7 based on 5,033 reviews