Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,780 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, delivery a little expensive though.”

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“Very good service. However, delivery by DPD is not straight forward, and could be simplified.”

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“.millbry hill have very good products and prices and customer service is very good however the delivery service is very slow it took 10 days before my items were delivered. and the cost wasnt cheap. When paying top price for delivery generally these days you recieve your items within 48 hours ten days is not good. I will order again but ensurr i allow excesive delivery time.”

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“I was pleased with the time item took to come but disappointed it wasn’t the right colour that I was after”

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“I have recieved deliveries from you for a number of years now. For the first time one of the bags was open along the top.so food had come out into the white bagging. I think it must have been a fault from the Burns factory”

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“Excellent products and great prices but I don't like the packaging as it's not recyclable.”

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“Great service. Product's arrived in good time and where as described. Well happy with Millbry Hill. Highly recommend.”

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“Order dispatched promptly”

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“I stopped shopping there because you sold fur I don't agree with this!”

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Hi Karen, Thanks for taking the time to leave a review. I can confirm that we no longer stock any item that is real fur and this has been the case for some time now. Kind Regards, Laura

“Great service and wood shavings are great. Delivery charge was expensive”

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“Very fast delivery. Have used several times now and always good service.”

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“Love shopping here but prefer it when the sales are on as expensive otherwise.”

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“Company let down by the courier company goods came via Newcastle days later than notified.”

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“Good range, and competitive delivery is quick although bit pricey”

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“Good sale price for Barbour jacket”

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“Good value compared to other online shops. Only thing I feel could be improved is delivery cost / time but understand economising here. Would be happy to use again in the future!”

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“Well packaged, good choice. Good customer service... shame about delivery disappointed it took so long to arrive. No fault of Millbrook Hill,but the courier.”

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“ordered before and its a fantastic service. unfortunately my box arrived in an open state and was quite battered.”

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“Have used many times and products are great value and quality but just wish the despatch department would take a bit more care on packaging. Appreciate times are difficult at the moment but just a bit of thought would really help the goods to arrive less battered.”

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“Lovely items but slow delivery”

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Millbry Hill is rated 4.7 based on 4,780 reviews