Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,310 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 6th November 2026

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service thank you”

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“I am still awaiting the slippers from this order The delivery was not express and was very late therefore please refund delivery charge of £ 29.99 immediately Thanks”

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Hello Marie, Im sorry to hear you have had a problem with your order and delivery. I can see that the customer services team have been intouch with you and that they have arranged a full refund for the slippers as well as a 50% refund against the shipping charges you have initially paid. In the mean time we have raised an investigation with the courier as they had delayed this parcel and we do not expect our customers to have a delayed order. We will also speak with our warehouse manager in relation to the missing slippers as we pride ourselves in excellent customer service and ensuring all parcels are packed correctly and well packaged. Sincere Apologies, Millbry Hill.

“Delivery was by fed ex and took over a week to arrive Usually when I order from a different supplier it arrives within 1-2 days”

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“Fantastic service and lovely staff”

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“Millbry Hill provides an excellent service, delivery and quality of goods - good value too. Would highly recommend, I am very pleased with my purchase.”

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“Order was processed quickly and efficiently and I was get updated throughout. The hay bar was well packaged and as described.”

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“Excellent fast service”

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“Very satisfied.”

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“the product was as described on the website. I am a satisfied customer. thanks.”

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“easy quick transaction. items arrived quickly will defiantly order again”

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“telephoned and spoke to a really friendly lass who found me the rug I wanted and got it despatched promptly. Will definitely use again”

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“Half my order didn't get sent - I had to chase it. The person I spoke to was very helpful but it won't arrive for another 4 days. Not much help when you need to clean out animals. Will have taken over 2 weeks to arrive.”

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“Item arrived faster than anticipated so was extremely pleased, will definitely be adding to my regular search sources in future”

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“Great products prices speedy delivery”

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“Very quick and efficient service”

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“They we're very easy to order from, prompt service, very reliable to supply what I needed.x”

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“After being let down by well known seller looked else were for polo top ,Item arrived as promised and was well packed.”