Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

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“Fantastic always quick and on time.”

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“My last minute Christmas order came well before the delivery date and was exactly what I ordered - thank you”

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“Arrived very quickly, just as well as this is the only food my rabbit will eat and locally it's no longer being sold. There was a small hole in the paper sack but that could have happened during transit, just ended up with a trail of pellets across the front room. But the pellets themselves and the speed of delivery no complaints at all. We'll definitely be back for more.”

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“Arrived on time despite being ordered very close to Christmas. Item was a present and was just what we wanted”

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“My order was delivered a day earlier than was expected which was excellent. Great service and a very nice company to work with. Will certainly use them again.”

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“Great friendly service and able to order over the phone is great.”

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“Great service and competitive pricing”

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“Good value, arrived quickly and exactly as advertised”

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“Excellent service”

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“Top quality Products and super efficient service, would definitely recommend.”

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“Both in store and online I have always had great experiences and good products from Milbry Hill”

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“Great range of products and great customer service!”

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“Very good customer service!”

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“First time using Millbry Hill and what a find they are. Managed to supply the foal mix I needed which i couldn't find in the south east at all. Will be back for more!”

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“Dear Sir/Madam, It is nearly 2 weeks from when I placed my order with your company, please can you confirm when my goods will arrive as this purchase is one of my Special gifts for my partners Christmas presents. It's now Christmas eve. Why are they taking so long to arrive ? Please, Please confirm they will arrive today otherwise I will have to make alternative plans. It is now the 27th of December and still no goods arrived. With Kind Regards Michael Comfort Park Stud Michael Gates Trainer/Breeder/Director”

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Hello Michael, Im sorry you have faced issues with the delivery of your order. We dispatched the order the day you placed it (14.12.2018) and it was delivered on the 18.12.2018. I can see that there has been a discrepency in relation to the signature for the acceptance of the parcel. Our customer services team are looking closely into this for you and will liase with you to ensure a resolution is met. Sincere Apologies, Millbry Hill

“Excellent customer service checking sizes, pj's fit perfectly many thanks :)”

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“Fast delivery! Bought a joules gilet which was on offer . Quality lovely all genuine products. Would use again!”

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“Really good customer service. Kept me informed and really helpful staff.”

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“Excellent service from Millbry, its a shame the postal servivce that were used, aren't as good... Damaged and open outer box and left outside in damp conditions. Luckily the product wasn't damaged in anyway.”

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“Good service, fast and efficient”

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Millbry Hill is rated 4.7 based on 4,750 reviews