Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,750 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,750 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

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“Excellent service from ordering the goods to prompt delivery. Definitely recommend this company.”

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“Excellent service”

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“Great service, very fast”

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“Fantastic prices and quick delivery. Perfect ☺️”

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“The sack of layer's pellets was delivered promptly & packaged well.”

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“Fabulous product and fast despatch time. Great company.”

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“Prompt delivery. In perfect condition.”

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“Great service and price!”

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“Terrible service! I ordered on the 15th December and my items were meant to arrive by the 20th in time of Xmas. They didn’t arrive and I was promised it would arrive no later than the 24th.. again, didn’t arrive!! The customer service is absolutely useless and I didn’t even end up receiving my packages until the 28th dec & 1st jan. Terrible”

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“Quick delivery, good comms, good price - very pleased!”

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“Easy to order. The delivery came earlier than expected and was well packaged. Will definitely order from here again.”

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“Lovely jumper, very soft and warm. I had it in just a few days although I placed my order during the Christmas holidays. Thank you !”

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“Really lovely coat, shipped quickly and £30 cheaper than anywhere else. Thank you”

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“very good”

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“Very quick delivery. Great price. Will definitely buy again.”

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“Good quality products coupled with excellent service.”

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“Excellent service,order arrived before expected even though it was over the Christmas period. Good to be able to track order’s arrival”

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“Very reasonably priced compared to other shops, good email communication, prompt delivery, would definitely buy from here again! Many thanks.”

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“It took over a week to deliver when the bale of readigrass arrived had 4 places stuck up with parcel tape where obviously it was ripped and when opened it didn't smell that lovely sweet smell not stale but not like l usually have. Not impressed.”

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Hello Lynda, Im sorry to hear you are not impressed. I can confirm that you placed your order after the guaranteed Christmas delivery period which was the 17.12.2018 and this had been noted on our website. We advised when you placed your order on the 23.12.2018 that the estimated delivery date would be the 07.01.2019 and you did receive your parcel on the 02.01.2019 Im sorry to hear that the bale had tape over the holes. Could you please send over some pictures of the bale with the batch number to our customer services email address so we can get this promptly dealt with. Sales@millbryhill.co.uk Sincere Apologies, Millbry Hill

“I was delighted with my purchase both the price and the prompt service was excellent.”

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Millbry Hill is rated 4.7 based on 4,750 reviews