Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,168 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Millbry Hill 5 star review on 2nd September 2026

447

Anonymous

Anonymous // 01/01/2019

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“This was the first time I had ordered from Millbry Hill and I am extremely happy with their service. All of my items arrived quickly and the communication and updates from Millbry Hill were accurate and helpful. Great service!”

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“Really pleased with my order thank you”

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“Very good experience”

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“We bought the Danish dog coats for our terriers. Brilliant product Brilliant service Well done arrived in France 3 days after ordering”

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“Delivery was fine but when opened the hesian sack that it arrived in the bag was bust completely in half”

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Hello Paul, Thank you for your query. We are really sorry to hear that there has been damage to the delivery. So we can get this resolved ASAP, Could you please send over a picture of the damage to sales@millbryhill.co.uk and we can arrange either a refund or a replacement for you. Sincere Apologies, Millbry Hill

“Great service thank you”

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“Excellent service”

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“Ordered a new bit and molasses for my mare from here, prompt delivery and a very happy horse”

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“Item delivered quickly with No problem”

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“I am very disappointed with the service I have received, the boots I ordered look like they have been on display wrinkled around ankle and faded. I wanted to exchange them for another pair and was offered a Good Will Gesture for some boot cream ..I find this insulting, £400 pair of boots, any professional retailer would exchange them, I will go direct to supplier as I am sure I will get the correct service I should of been offered by yourselves.”

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Hello Peri, Im sorry to hear you are disappointed. I do believe you have met a resolution with our customer services team. If there is anything else we can do to help then please do not hesitate to call on 08006520432 or email sales@millbryhill.co.uk. Sincere Apologies, Millbry Hill

“I was pleased with my purchase result. I got what I expected, when I wanted it, and in good condition.”

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“Excellent service, goods arrived the next day.”

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“Great product Shipping proposition is the only negative. Compared to others selling via an ecommerce platform the cost of shipping is somewhat higher.”

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“Super fast delivery - thank you.”

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“The delivery was efficient. My concern is that I bought a reversible Ariat Gilet which was meant to have a plain outershell with large pockets etc and a check pattern inside without pockets. The item was delivered inside out which I found strange and the reason was clearly that the label was sown to the outershell not the inside!!!”

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Hello Carole, Thank you for your query. I do believe that you have received email correspondance from a member of staff from the customer services team. If you would like any further assistance then please do not hesitate to call 08006520432 or email sales@millbryhill.co.uk. Sincere apologies, Millbry Hill

“Made an error with the delivery of my order, but rectified it quickly.”

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“Got all items from different stores all in one bag , quick delivery v,very good service”