Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,316 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 11th November 2026

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Great price. Will definitely buy again.”

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“Good quality products coupled with excellent service.”

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“Excellent service,order arrived before expected even though it was over the Christmas period. Good to be able to track order’s arrival”

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“Very reasonably priced compared to other shops, good email communication, prompt delivery, would definitely buy from here again! Many thanks.”

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“It took over a week to deliver when the bale of readigrass arrived had 4 places stuck up with parcel tape where obviously it was ripped and when opened it didn't smell that lovely sweet smell not stale but not like l usually have. Not impressed.”

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Hello Lynda, Im sorry to hear you are not impressed. I can confirm that you placed your order after the guaranteed Christmas delivery period which was the 17.12.2018 and this had been noted on our website. We advised when you placed your order on the 23.12.2018 that the estimated delivery date would be the 07.01.2019 and you did receive your parcel on the 02.01.2019 Im sorry to hear that the bale had tape over the holes. Could you please send over some pictures of the bale with the batch number to our customer services email address so we can get this promptly dealt with. Sales@millbryhill.co.uk Sincere Apologies, Millbry Hill

“I was delighted with my purchase both the price and the prompt service was excellent.”

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“Great price and arrived quicker than expected.”

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“Great service came next day as described. Very pleased. Thank you.”

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“The service was excellent.”

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“Prompt delivery and good service. Very happy with my item”

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“The delivery service was appalling. After waiting in a day had to go to Royal Mail depo to collect the item”

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“Great service and fast delivery.”

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“Prompt efficient service, would recommend and hopefully use again. My Fairfax and Favor shoes were beautiful and the best price available.”

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“I ordered a coat online, as they were best competitively priced retailer for the coat, it arrived earlier than expected!”

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“Kateina who I spoke to regarding my order was more than helpful . I gave her the wrong E mail address accidently and she phoned me back the following morning to sort it out .”

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“Excellent service & fast delivery :-)”

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“Excellent service . Granddaughter delighted with her present .”

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“Excellent communication, very helpful. Delivery spot on! Will use again”

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“efficient ordering & delivery service - product good as expected, will use again”

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“Parcel arrived open with lots of the contents missing. I rang to inform them, asked for p&p to be returned - I ordered £35 worth of dog items, the value of £14 turned up. I won’t use them again, as I felt I was not believed even though I emailed a photo of the condition of the box.”

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Hello Eira, Im really sorry you had issues with the delivery of your goods. Unfortunately this has been down to the parcel being damaged in transit and i can confirm you have had a full refund for all of the missing items. We ask for images of the damaged packaging so that we can raise a complaint with the couriers as we dont expect for our parcels to be damaged and delivered with missing items and the images strengthen our case we put foward. Sincere Apologies, Millbry Hill

Millbry Hill is rated 4.7 based on 5,316 reviews