Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 18th August 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good order receipt/dispatch system. Minimal packaging meant that the two items I'd ordered had come out of their individual airtight packaging when they arrived which was disappointing. The parcel was sent by FedEx who failed to deliver when they stated nor was I able to select delivery options.”

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“Excellent service and good value for money”

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“Goods arrived as expected, in good conditions and were as described.”

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“Very pleased. Everything as it should be from the time I placed my order until arrival of my goods. 5*”

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“Prompt service. Dog really appreciates the sausages!”

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“My local branch always provide an excellent service. Did click and collect but rang the store as was passing that day, they opened a recently delivered package and found my item to prevent me making a special journey.”

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“Good selection of products, reasonably priced and delivered on time”

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“The Dry animal food bin is of good quality is sturdy and keeps the food fresher. It is not however airtight. The convenience of its design allows for easy storage and can easily hold a 12kg bag of dry dog food. Millbry customer service was ok but lacking in keeping me informed of dispatch issues. After two phone calls to find out why my item had not arrived within the two day express serve window I was inform there were problems transferring my item from another branch to them. I was refunded my P & P and my item arrived a few days later. Packaging was far from good my item was dispatch in a thin cardboard box with now extra internal packaging to protect it from riggers of the parcel delivery network. Over all Millbury's service was fair. Dispatch/delivery poor, customer service fair, and Item good”

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“Excellent service ! Easy transaction and always kept upto date with the progress of my order !! Highly Recommended”

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“Very pleased with my products and prompt delivery”

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“Our very first order of garlic granules took a while to be delivered to us but we have ordered more garlic granules since and have just ordered salt lick holders with excellent service! Easy to order too. Will definitely order more from this company.”

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“quick delivery and easy ordering service and well informed”

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“My first experience of ordering via Millbry Hill & it was great! I ordered wild bird food and feeders, which came really well packaged.”

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“Although more costly than normal pricing for this product I was very relieved to secure an order when all other suppliers were out of stock.”

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“I bought 2 x 12kg bags of Parrot food. The product contains excellent ingredients for both my African grey and blue & gold macaw. Bought at a very reasonable price and delivered well before the estimated delivery date. Many thanks and well done to all at team Millbry hill.”

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“Great pair of Ariat boots. Customer service really helpful. Will shop there again.”

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“Excellent delivery”

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“I’ve returned the dress. It arrived very creased as if it had just been picked up of the floor and pushed into the packaging. Throughly disappointed.”