Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,748 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Millbry Hill Review From Dog

Visit Website

Write Your review

Tell us how Millbry Hill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Millbry Hill 5 star review on 8th May 2025

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service. No issues at all.”

Helpful Report

“Placed an order to be collected at store. Did not receive an email to say it was ready for collection. Contacted store after 2 weeks who confirmed it was there. When my husband went to collect it he said the staff were rude and insisted I would have been sent email. I DID NOT.”

Helpful Report

Hi Janice, Thank you for taking the time to leave a review. Im sorry to hear this, its certainly not what we want for any customer in any of our stores. So that we can thoroughly look into this, would you please mind sending an email to sales@millbryhill.co.uk so we can investigate? Sincere apologies, Millbry Hill

“Lovely tops at great prices. Speedy delivery in these strange times. Would buy from Millbry Hill again.”

Helpful Report

“I’ve used Millbry Hill twice now for large bedding bales. The prices are fairly good & delivery isn’t extortionate. My first order arrived within a couple days. Although unfortunately my second order took 11 days. It’s not the end of the world, hence why I haven’t given them a very poor rating, it’s just inconvenient and makes you think twice about ordering again.”

Helpful Report

“Good selection of brands. Speedy service.”

Helpful Report

“Excellent price and quick delivery”

Helpful Report

“Very good quick delivery time!”

Helpful Report

“Product arrived quickly and was as described. Many Thanks”

Helpful Report

“Very good quick delivery time!”

Helpful Report

“Delivery always prompt and well packaged. Good quality food.”

Helpful Report

“I was getting desperate trying to get my Daughter in Law some Joules wellies for Christmas as all the places I would usually buy from only had size 3 or size 8. Thank you Millbry Hill you made a Mum in Law very happy by having the correct size and providing a swift ordering and delivery service”

Helpful Report

“Great value and prompt delivery.”

Helpful Report

“Great service speedy too”

Helpful Report

“I love every things about Millbry Hill Thanks a lot”

Helpful Report

“I wanted to purchase a gift voucher for my granddaughter & when I phoned up I was told you don’t post vouchers out. A shop of your quality I found this amazing. I had to print one out at home but to be honest a home printed voucher for £100 doesn’t look as nice as a card with your logo on. Some places even give you the option of paying a little extra & then it arrives in a little gift box with a ribbon round it. If my granddaughter hadn’t specifically asked for a voucher from your shop I would have gone elsewhere”

Helpful Report

“Helpful, pleasant fast and efficient service”

Helpful Report

“Millbry Hill give an efficient service, good price and on the odd occasion I have needed to speak to someone they have been very professional, courteous and helpful.”

Helpful Report

“Pleased with the price of the dog food, good delivery service.”

Helpful Report

“I purchased a pair of Barbour wellies from the company which arrived on time, however; the item arrived wrapped in a black bin bag which did nothing to protect the box that the item came in. This was bought as a Xmas present for a family member and I now have to present the item in a Barbour box which looks like it has been used to play a game of football. I mentioned this to the company and their attitude was that the box is there to protect the item inside and based on the condition of the box then it has done it’s job Not really the kind of thing I would expect to hear given the price I paid for the item and also the brand of the item it was that I purchased They had no alternative stock available to exchange but I was offered a refund which I had to decline due to the timelines to Xmas and trying to find the item elsewhere would have proved extremely difficult”

Helpful Report

Millbry Hill is rated 4.7 based on 4,748 reviews