Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.13

4.1 Rating 1,083 Reviews

77 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

hello@milkandblush.com

Write Your review

Tell us how Milk & Blush made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Milk & Blush 5 star review on 11th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Girls, if you have severely fine hair like me then you will LOVE these hair extensions! They blend in beautifully to your own hair and you don't get those irritating looking bumps in your hair. Cannot recommend enough. Thank you Milk + Blush! xoxo”

Helpful Report

Posted 5 years ago

Dear Trish, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here really appreciate your kind, positive feedback. We're so glad to know that your set was a perfect blend for you, and we look forward to providing you with the same great quality and service going forward! Once again, thank you so much for taking the time to leave us a review :) Warmest regards, Milk+Blush support.

Posted 5 years ago

“160g seamless 16-18". Im always sceptical about ordering hair extensions and have tried quite a few companies now but was reccomended milk and blush by someone. I've received these today and I'm blown away. These extensions beat the quality and price of so many other retailers. I've always paid nearly 200 pounds for clip ins and I feel robbed from other companies now. These are so affordable. I've not even had to cut these in to blend they've naturally layered and I also have 25g of a blunt Bob in and you can't even see it. My hair is naturally thin and you can't feel the clips or see them. My colour is paparazzi. Service is friendly and approachable and will be my regular thank you! Delivery also came in 2 days with the 5-10 day delivery.”

Milk & Blush 5 star review on 1st April 2020

Helpful Report

Posted 5 years ago

Dear Anonymous Reviewer, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here really appreciate your kind, positive feedback. We're so glad to know that your set was a perfect match in shade and blend, and we look forward to providing you with the same great quality and service going forward! Once again, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support.

Posted 5 years ago

“On customer service alone these guys get 5 star recommendation. Everything i asked for was dealt with swiftly. Communication between customer and company is outstanding. The packaging of the product is modern and sleek. I will be recommending 100% thanks guys - Karen”

Helpful Report

Posted 5 years ago

Dear Karen, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here is thrilled to know you had such a positive experience with the customer service team. We look forward to providing you with the same quality service going forward! Once again, Karen, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“10/10 would recommend to everyone :) I’ve been using milk and blush hair for about 10 + years now and never had a problem with them. The hair quality is second to none. And I love how easy it is to change up your style without commitment and adding damage to your hair, the ombré shades are perfect for this and I always get so many compliments. Customer service is spot on, the team are always happy to help. My current favourite shade is spaced out, perfect natural black root colour that fades into the most stunning ashy blonde :)”

Milk & Blush 5 star review on 26th March 2020

Helpful Report

Posted 5 years ago

Dear Cat, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. Thank you also for sharing such a gorgeous photo of your extensions! We look forward to providing you with the same great quality and service going forward! Once again Cat, we really appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“10/10 service per usual :) milk and blush give me the hair confidence I needed, been using their hair for 10 years or so now and I will always recommend. I love how I can change up my style without the commitment or damage by using their amazing ombré shades. The quality of the hair is second to none and customer service is spot on! Always very responsive and happy to help :)”

Helpful Report

Posted 5 years ago

“I’ve always used Milk&Blush for my hair extensions I’m yet to be disappointed. The quality is amazing to say the least, recently went lighter and was unsure what shade to choose so i sent a DM to the Instagram (didn’t expect a response so fast) sent a picture, ordered at 4.30 and received by the next morning! The customer service on instagram is 5* thank you so much... highly recommended xxx (attached a photo I went for honey hustle)”

Helpful Report

Posted 5 years ago

Dear Chloe, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We'll be sure to pass on your special mention on to the social media team :) Thanks for attaching such a gorgeous photo too! We look forward to providing you with the same great quality and service going forward. Once again Chloe, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“The service at Milk + Blush is the best I’ve seen in a long time, they responded to my initial query so quick, I then ordered the item- which arrived next day!!! This is amazing as usually even when I choose next day delivery it never comes the next day! Unfortunately the shade was wrong; but I let them know and they were so kind and helpful with my next steps. The sample felt amazing though so I will keep working to get my shade! Excellent company, have loved dealing with them:)”

Helpful Report

Posted 5 years ago

Dear Chelsey, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're thrilled to know that the team provided you with exceptional service and prompt delivery. We look forward to providing you with the same great quality and service going forward! Thank you again Chelsey for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Very helpful and friendly - extremely quick response to my question about the best shade for me. Looking forward to longer hair!”

Helpful Report

Posted 5 years ago

Dear Dawn, Thank you so much for your review of Milk+Blush hair extensions. We're so glad to hear the team was able to assist with your query quickly and we hope you love your new beautiful hair! Once again Dawn, thank you for taking the time to leave us an honest review, we really appreciate it. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Great service! My order was sent out and arrived the next day and the extensions are amazing quality :) x”

Helpful Report

Posted 5 years ago

Dear Sophie, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear you had a great experience with us and that you love your new beautiful hair. We look forward to providing you with the same great quality and service going forward! Once again Sophie, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Amazing service and lovely help when I made a mistake with the address. Plus great quality hair.”

Helpful Report

Posted 5 years ago

Dear Tanya, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here is so glad to know that the customer service team was able to help with your query and that you love the quality of our hair. We look forward to providing you with the same great quality and service going forward! Once again Tanya, thank you for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“I've always been worried about finding thick hair with extensions, so many hair extensions are ratty and thin in my hair. Milk and Blush quad weft are SO amazing, so thick and amazing quality. I cannot recommend Milk and Blush more for top quality extensions. The colour was such an amazing match as well. Plus the packaging was so pretty! So so happy :)”

Helpful Report

Posted 5 years ago

Dear Aileen, Thank you so much for your honest review of Milk + Blush hair extensions. We're so happy to hear you loved the thickness of our extensions and that your set was such a good match for your hair. We look forward to continuing to provide you with the same great quality going forward! Once again Aileen, we appreciate you taking the time to leave an honest review. Your kind feedback is so great to hear :) With warm regards, Milk + Blush Support

Posted 5 years ago

“One of the best support conversations ever. The answers came quickly and within half a day I figured (I guess ;)) the color. I a lot of questions and was quite insecure with color and length. I am super happy and thankful for the help which was provided with good pictorial representation for a better understanding. Again thank you very much :)”

Helpful Report

Posted 5 years ago

Dear Galina, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're thrilled to know you had such a great experience with the customer service team and that they were both speedy and informative in response to your query :) We hope you love your new beautiful hair, and we look forward to providing you with the same great quality and service going forward! Once again Galina, thank you so much for taking the time to leave us a review, we really appreciate your kind feedback. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Really helpful customer service. quick replies. Good colour match service-very accurate and very speedy free delivery. Thank you!”

Helpful Report

Posted 5 years ago

Dear Vicky, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear you had a great experience with our customer service team, shade match service and delivery times! We pride ourselves on great quality products and service so this kind of positive feedback is great for the team to hear :) We look forward to providing you with the same great quality and service going forward! Once again Vicky, thanks so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Amazing! Really great quality extentions. Super speedy delivery and super speedy with replying to emails! Great customer service.”

Helpful Report

Posted 5 years ago

Dear Hayley Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We pride ourselves on the high quality of our products and customer service so we really appreciate your kind feedback. The team here is thrilled to know that your experience with your most recent order and our customer service team was such a positive one :) We look forward to providing you with the same great products and service going forward! Once again Hayley, thank you for taking the time to leave us an honest review. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Amazing customer service! So accommodating to any issues with quick & effective solutions. Also such amazing quality of hair extensions I will always be ordering from Milk + Blush from now on!”

Helpful Report

Posted 5 years ago

Dear Rhiannon, Thank you so much for taking the time to leave an honest review of Milk+Blush extensions. The team here is so thrilled to know that you had such a positive experience with our customer service and that you love the quality of your new beautiful hair! We look forward to providing you with the same quality and service going forward :) Once again Rhiannon, thank you so much for taking the time to leave us a review. Your positive feedback is super appreciated by the team here. Warmest regards, Milk+Blush support

Posted 5 years ago

“Just wanna let everyone know that the hair i received Was beautiful , and the packet and presentation as well 🙏🏽WAUW. And really Quick delivery , and I live in Denmark . Just Thank u🙏🏽🌸”

Helpful Report

Posted 5 years ago

Dear Pernille, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear you love your new beautiful hair. You are most welcome, and we look forward to providing you with the same quality going forward :) With warm regards Milk+Blush support

Posted 5 years ago

“So I ordered a full set of hair Monday (5-10) delivery. They arrived Wednesday so this was a great start. I got home to find the colour wasn't as expected, slightly darker than the photo, I emailed MILK & BLUSH and they were so helpful, they gave me a 10% goodwill discount and gave me NDD, I paid £6.50 and they refunded this for me as soon as my order processed. I happy with the customer service and fast responses. Thank you MILK & BLUSH Hopefully when this new set arrives its a better match. :)”

Helpful Report

Posted 5 years ago

Dear Toni, Thank you so much for taking the time to leave an honest review of Milk+Bush hair extensions. We're thrilled to know you had a great experience with our customer service team and we hope your new set of beautiful hair is a good match for you :) We look forward to providing you with the same quality and service going forward! Once again Toni, thank you for taking the time to leave us a review. With warm regards, Milk+Blush support.

Posted 5 years ago

“I've been looking for extensions for my wedding and I'm so glad I found Milk + Blush. I sent them some snaps of what I wanted and the team sent me loads of useful tips on what to buy along with videos and advice. It was so kind and it made the whole process really quick and easy. I find some hair extension brands quite intimidating but the service was amazing and I'll definitely come back to Milk + Blush again. I also received my set the next day and the packaging is gorgeous!! Thank you so much xx”

Helpful Report

Posted 5 years ago

Dear Emily, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear that our shade match service and customer service team was so helpful to you. We pride ourselves on our dedication to providing great service for our customers so this is really heart-warming to hear :) We look forward to providing you with the same great quality and service going forward! Thanks again for taking the time to leave a review Emily. With warm regards, Milk+Blush support.

Posted 5 years ago

“Fabulous hair, quick delivery and the colour you recommended is perfect. Thank you!”

Helpful Report

Posted 5 years ago

Dear Janet, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear that you love the quality and shade of your new beautiful hair, and so thrilled that the teams recommendation was spot on for you :) We look forward to providing you with the same great quality and service going forward. Thanks again Janet for taking the time to leave an honest review. With kind regards, Milk+Blush support.

Posted 5 years ago

“I ordered extensions from Milk and blush 5 times, but every time had problems with shipping. Every time I wait longer than a month for my extensions and then I receive an e-mail asking what went wrong. well i have no clue? instead of acting representative, you make the same mistake every time. and if I get my money back I almost get 10 euros less. I still wonder why I order from you. i am a patient person but this is going too far. MILK AND BLUSH TAKE MEASURES!”

Helpful Report

Posted 5 years ago

Hi Dide, I can see that the team have emailed you with regards to your most recent order which was returned to sender due to multiple failed delivery attempts. This is an issue that needs to be looked into with the delivery partner in your destination country, and is not a mistake on our end, as we only have access to the same delivery information which you provide on your order. Once your order has left our facility it gets handed over to an external delivery partner and it is their responsibility to fulfil your delivery. We can only apologise on behalf of the delivery partner, and we would be more than happy to investigate this with them if you were to contact us directly regarding the issue. We are of course sorry that you have experienced this issue on more than one occasion, however ultimately Milk+Blush has consistently shipped your orders on time and in line with our usual procedures. We have no control over the failed delivery attempts which have been reported by your local courier service. Unfortunately after a certain amount of attempts your order will be returned to sender, which is what has happened on these occasions. With regards to your refunded amounts, they appear 'less' because your shipping costs are deducted from the refunded amount. Please could you at your earliest convenience reply to the email where the team has reached out to you about this situation. We can then try and work together and solve the problem :)

Posted 5 years ago

Milk & Blush is rated 4.1 based on 1,083 reviews