Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,049 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the 16-18 inch luxurious quad set in colour Weekend in Malibu yesterday afternoon and paid for tracked delivery (1-2 business days), which arrived this morning. The first thing I noticed was the lovely packaging; they arrived in a sleek yet sturdy box along with an extension care booklet. A smaller weft is kept separate from the rest of the set in order for you to ensure you have matched the colour correctly without voiding the returns policy. The colour (mid to light, golden/sandy blonde) matched perfectly and so I was happy to go ahead and open the rest of the set. The quality of the hair really is exceptional. I have worn extensions for 10+ years and have tried MANY different brands - these are, without a doubt, the silkiest, most gorgeous set I have ever owned. Also, the amount of hair you get for the price (£125 in my case) is fabulous. The luxurious set weighs 200 grams. As I have fine hair, I really don’t need to use the full pack and can save some for when these need replacing (I can’t imagine they ever will, tbh). They really are great value for money! I was slightly worried about the length when I ordered initially as I am used to longer extensions but these definitely reach the full 18 inches rather than 16, which I’m very happy about. Just to add - the customer service I received was great and a query I had prior to purchase was answered promptly by Sadia. Thank you, Milk + Blush!”

Helpful Report

Posted 5 years ago

Dear Lucy Thank you so much for taking the time to leave an honest review of your experience with Milk+Blush! The team here is thrilled to hear your positive feedback and we're delighted to know that you're so pleased with the quality of your most recent set. Thank you also for your kind feedback with regards to our customer service team :) We look forward to providing you with the same great quality and service going forward! Warmest regards, Milk+Blush support.

Posted 5 years ago

“Fantastic! Nothing but amazing things to say about this company! my friends have had fantastic experiences and now I have as-well! Very quick and helpful when I needed help for colour matches and exchanges on some hair I got and very good at keeping me up to date with my order. Not to mention VERY VERY polite and kind staff, would highly recommended!”

Helpful Report

Posted 5 years ago

Dear Grace, Thank you so much for taking the time to leave us an honest review. The team here is thrilled to hear your kind feedback, and we're so glad to know that you and your friends have had such a positive experience with Milk+Blush! We look forward to providing you with the same great service and quality going forward! Thank you again for taking the time to leave us a review, Grace. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Superb customer service! This week I found out I have some Zoom meetings, I've managed to avoid them so far and been dreading it but my hair looks amazing now. I feel fab and can't want to show it off. Thanks a million! X”

Helpful Report

Posted 5 years ago

Dear Aria, Thank you so much for taking the time to leave a review of your Milk + Blush extensions. We're so glad to know that you had such a good experience with our customer service team! We look forward to providing you with the same great quality and service going forward! Best of luck with your Zoom meetings :) Warmest regards Milk+Blush support

Posted 5 years ago

“Excellent customer service, spot on colour match, went above and beyond to get me my order in a matter of days. Quality of hair is excellent!”

Helpful Report

Posted 5 years ago

Dear Natalie, Thank you so much for taking the time to leave a review of your most recent Milk+Blush order. The team here is so glad to know that your shade match was perfect and that you had such a good experience with our customer service team! We look forward to providing you with the same great quality and service going forward! Warmest regards Milk+Blush support

Posted 5 years ago

“My extensions came today and they are of amazing quality, my hair is so thick and you can’t even tell I have them in which is a first for me. I’m super happy and 10/10 would recommend. I got the 16/18 luxurious set!”

Milk & Blush 5 star review on 18th April 2020

Helpful Report

Posted 5 years ago

Dear Morgan, Thank you so much for taking the time to leave us an honest review. The team here is thrilled to know you love your new beautiful hair and we look forward to providing you with the same great quality going forward! Thank you for sharing such a lovely pic too - your hair looks gorgeous! Warmest regards, Milk+Blush support

Posted 5 years ago

“Ive just recieved my Milk + Blush hair extensions and oh my goodness, the quality of them are amazing. I got 20-22inch in the luxurious thickness. Milk + blush helped me colour match and the colour matches my hair perfectly! I put in my order yesterday and they come today.. so fast! 💗 They are such a good weight too. I highly highly recommend😍 thank you so much Milk+ Blush😘”

Helpful Report

Posted 5 years ago

Dear Ellie, Thank you so much for taking the time to leave us such a lovely, honest review! We're so glad to know you love your new beautiful hair and that the shade was a perfect match for you. Thank you for sharing your gorgeous pic too, your hair looks amazing! We look forward to providing you with the same great quality and service going forward :) Warmest regards, Milk+Blush support

Posted 5 years ago

“Girls, if you have severely fine hair like me then you will LOVE these hair extensions! They blend in beautifully to your own hair and you don't get those irritating looking bumps in your hair. Cannot recommend enough. Thank you Milk + Blush! xoxo”

Helpful Report

Posted 5 years ago

Dear Trish, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here really appreciate your kind, positive feedback. We're so glad to know that your set was a perfect blend for you, and we look forward to providing you with the same great quality and service going forward! Once again, thank you so much for taking the time to leave us a review :) Warmest regards, Milk+Blush support.

Posted 5 years ago

“160g seamless 16-18". Im always sceptical about ordering hair extensions and have tried quite a few companies now but was reccomended milk and blush by someone. I've received these today and I'm blown away. These extensions beat the quality and price of so many other retailers. I've always paid nearly 200 pounds for clip ins and I feel robbed from other companies now. These are so affordable. I've not even had to cut these in to blend they've naturally layered and I also have 25g of a blunt Bob in and you can't even see it. My hair is naturally thin and you can't feel the clips or see them. My colour is paparazzi. Service is friendly and approachable and will be my regular thank you! Delivery also came in 2 days with the 5-10 day delivery.”

Milk & Blush 5 star review on 1st April 2020

Helpful Report

Posted 5 years ago

Dear Anonymous Reviewer, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here really appreciate your kind, positive feedback. We're so glad to know that your set was a perfect match in shade and blend, and we look forward to providing you with the same great quality and service going forward! Once again, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support.

Posted 5 years ago

“On customer service alone these guys get 5 star recommendation. Everything i asked for was dealt with swiftly. Communication between customer and company is outstanding. The packaging of the product is modern and sleek. I will be recommending 100% thanks guys - Karen”

Helpful Report

Posted 5 years ago

Dear Karen, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here is thrilled to know you had such a positive experience with the customer service team. We look forward to providing you with the same quality service going forward! Once again, Karen, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“10/10 would recommend to everyone :) I’ve been using milk and blush hair for about 10 + years now and never had a problem with them. The hair quality is second to none. And I love how easy it is to change up your style without commitment and adding damage to your hair, the ombré shades are perfect for this and I always get so many compliments. Customer service is spot on, the team are always happy to help. My current favourite shade is spaced out, perfect natural black root colour that fades into the most stunning ashy blonde :)”

Milk & Blush 5 star review on 26th March 2020

Helpful Report

Posted 5 years ago

Dear Cat, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. Thank you also for sharing such a gorgeous photo of your extensions! We look forward to providing you with the same great quality and service going forward! Once again Cat, we really appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“10/10 service per usual :) milk and blush give me the hair confidence I needed, been using their hair for 10 years or so now and I will always recommend. I love how I can change up my style without the commitment or damage by using their amazing ombré shades. The quality of the hair is second to none and customer service is spot on! Always very responsive and happy to help :)”

Helpful Report

Posted 5 years ago

“I’ve always used Milk&Blush for my hair extensions I’m yet to be disappointed. The quality is amazing to say the least, recently went lighter and was unsure what shade to choose so i sent a DM to the Instagram (didn’t expect a response so fast) sent a picture, ordered at 4.30 and received by the next morning! The customer service on instagram is 5* thank you so much... highly recommended xxx (attached a photo I went for honey hustle)”

Helpful Report

Posted 5 years ago

Dear Chloe, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We'll be sure to pass on your special mention on to the social media team :) Thanks for attaching such a gorgeous photo too! We look forward to providing you with the same great quality and service going forward. Once again Chloe, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“The service at Milk + Blush is the best I’ve seen in a long time, they responded to my initial query so quick, I then ordered the item- which arrived next day!!! This is amazing as usually even when I choose next day delivery it never comes the next day! Unfortunately the shade was wrong; but I let them know and they were so kind and helpful with my next steps. The sample felt amazing though so I will keep working to get my shade! Excellent company, have loved dealing with them:)”

Helpful Report

Posted 5 years ago

Dear Chelsey, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're thrilled to know that the team provided you with exceptional service and prompt delivery. We look forward to providing you with the same great quality and service going forward! Thank you again Chelsey for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Very helpful and friendly - extremely quick response to my question about the best shade for me. Looking forward to longer hair!”

Helpful Report

Posted 5 years ago

Dear Dawn, Thank you so much for your review of Milk+Blush hair extensions. We're so glad to hear the team was able to assist with your query quickly and we hope you love your new beautiful hair! Once again Dawn, thank you for taking the time to leave us an honest review, we really appreciate it. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Great service! My order was sent out and arrived the next day and the extensions are amazing quality :) x”

Helpful Report

Posted 5 years ago

Dear Sophie, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear you had a great experience with us and that you love your new beautiful hair. We look forward to providing you with the same great quality and service going forward! Once again Sophie, thank you so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Amazing service and lovely help when I made a mistake with the address. Plus great quality hair.”

Helpful Report

Posted 5 years ago

Dear Tanya, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. The team here is so glad to know that the customer service team was able to help with your query and that you love the quality of our hair. We look forward to providing you with the same great quality and service going forward! Once again Tanya, thank you for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“I've always been worried about finding thick hair with extensions, so many hair extensions are ratty and thin in my hair. Milk and Blush quad weft are SO amazing, so thick and amazing quality. I cannot recommend Milk and Blush more for top quality extensions. The colour was such an amazing match as well. Plus the packaging was so pretty! So so happy :)”

Helpful Report

Posted 5 years ago

Dear Aileen, Thank you so much for your honest review of Milk + Blush hair extensions. We're so happy to hear you loved the thickness of our extensions and that your set was such a good match for your hair. We look forward to continuing to provide you with the same great quality going forward! Once again Aileen, we appreciate you taking the time to leave an honest review. Your kind feedback is so great to hear :) With warm regards, Milk + Blush Support

Posted 5 years ago

“One of the best support conversations ever. The answers came quickly and within half a day I figured (I guess ;)) the color. I a lot of questions and was quite insecure with color and length. I am super happy and thankful for the help which was provided with good pictorial representation for a better understanding. Again thank you very much :)”

Helpful Report

Posted 5 years ago

Dear Galina, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're thrilled to know you had such a great experience with the customer service team and that they were both speedy and informative in response to your query :) We hope you love your new beautiful hair, and we look forward to providing you with the same great quality and service going forward! Once again Galina, thank you so much for taking the time to leave us a review, we really appreciate your kind feedback. Warmest regards, Milk+Blush support.

Posted 5 years ago

“Really helpful customer service. quick replies. Good colour match service-very accurate and very speedy free delivery. Thank you!”

Helpful Report

Posted 5 years ago

Dear Vicky, Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We're so glad to hear you had a great experience with our customer service team, shade match service and delivery times! We pride ourselves on great quality products and service so this kind of positive feedback is great for the team to hear :) We look forward to providing you with the same great quality and service going forward! Once again Vicky, thanks so much for taking the time to leave us a review. Warmest regards, Milk+Blush support

Posted 5 years ago

“Amazing! Really great quality extentions. Super speedy delivery and super speedy with replying to emails! Great customer service.”

Helpful Report

Posted 5 years ago

Dear Hayley Thank you so much for taking the time to leave an honest review of Milk+Blush hair extensions. We pride ourselves on the high quality of our products and customer service so we really appreciate your kind feedback. The team here is thrilled to know that your experience with your most recent order and our customer service team was such a positive one :) We look forward to providing you with the same great products and service going forward! Once again Hayley, thank you for taking the time to leave us an honest review. Warmest regards, Milk+Blush support.

Posted 5 years ago

Milk & Blush is rated 4.1 based on 1,049 reviews