Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,049 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m actually impressed by the costumer service .. I made a mistake on my order .. Felt like everything was going to be down hill from then . .Emailed them Got a response within 1 Day. and we r taking about 1 day before New Years 2022 … issue resolved gave me a solution that I had over looked .. .. Plus let’s talk about how they go out of the way with the video of the actual color of hair extension .. I’ve shopped around for hair extensions .. no other place dose this … nice job thanks for going all out to satisfy your customers”

Helpful Report

Posted 3 years ago

Hi Elizabeth! Thank you so much for your lovely review 😊we're so pleased to hear that our lovely customer care team were able to help with your query so quickly and efficiently, and thank you for your feedback on the swatch videos, we're really glad these were helpful for you! 💖

Posted 3 years ago

“It’s been 23 days since I placed my order on December 4th, and I I still have not received it. I paid extra for expedited shipping and my order has been “leaving the UK” for 3 weeks now. Tracking has not moved and Milk and Blush has not offered me any additional information or provided any alternatives. It’s a shame because I am a returning customer and would’ve appreciated some type of compensation or at least been offered a new shipment be sent out.”

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Posted 3 years ago

Hi Taylor! 💕 We're really sorry to hear your shipping has been delayed recently. Unfortunately due to some COVID restrictions with overseas shipping at the moment, some packages are taking longer than we would like to reach their destination. This is out of our control but we appreciate how frustrating that may be for you. Please continue to keep an eye on your tracking information for updates and do get back in touch if you have any further queries or concerns! We really appreciate your patience and understanding during this time 😊💖

Posted 3 years ago

“I love it!”

Milk & Blush 5 star review on 20th December 2021

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Posted 3 years ago

Thank you for your review and for sharing your lovely photo, Merel! We're so pleased you love your extensions 😊

Posted 3 years ago

“Fab hair extensions wouldnt go anywhere else. Think we're alone now seamless set”

Milk & Blush 5 star review on 17th December 2021

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Posted 3 years ago

Thank you for taking the time to leave us a review, Kelly! We're so pleased to hear how much you love Milk+Blush extensions 😊💖

Posted 3 years ago

“Always helpful and efficient. Been a customer for 10 years and their hair is always quality”

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Posted 3 years ago

Thank you so much, Danielle! Wow, 10 years is amazing! Your loyalty to our product means the world to us 🥰💖 We look forward to providing you with the same great quality products and service going forward 😊

Posted 3 years ago

“Outstanding every time! Been using this company for over 11 years now and I just wouldn’t even bother going anywhere else the hair quality and quantity is to die for! Thank you”

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Posted 3 years ago

Wow, thank you so much for your positive feedback Meg! 🤩Your loyalty to Milk+Blush for the last 11 years means the world to us 💖we look forward to providing you with the same great quality going forward for hopefully many more years to come. Thanks again 😘

Posted 3 years ago

“I haven’t used clip in extensions for years but needed some to tide me over until my permanent ones go back in again. I was so nervous to use them again but omg! These are amazing! Probably the best clip ins I have ever used, they have a lovely cut on them which makes them super easy to blend in and natural looking! Would 1000% recommend.”

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Posted 3 years ago

Thank you for your lovely review! We're so pleased to hear how happy you are with the quality of your Milk+Blush extensions 🥰

Posted 3 years ago

“Colour match service was fast and the colour match is excellent t. Speedy delivery also”

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Posted 3 years ago

Thank you for your review! We're so pleased to hear such positive feedback from you 😊💖

Posted 3 years ago

“Amazing customer service! I asked for advice on a product I recently purchased and had a response within 30 mins! Brilliant company, very good quality products”

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Posted 3 years ago

Hi Emma! Thank you so much for your review 😊 we're glad the team were so speedy in helping with your query. We look forward to providing you with the same great service, and products, in the future 🥰

Posted 3 years ago

“Excellent customer service, super quick delivery and high quality products ♥️”

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Posted 3 years ago

Thank you so much for your review! It's great to hear how happy you are with the quality of our products and service! 💖

Posted 3 years ago

“Georgia was so helpful from start to finish on email with my few questions. I have made several orders now and I'm always impressed. Always recommend to my friends and family and they have also made some orders :)”

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Posted 3 years ago

Thank you for your review, Abbie! It's great to hear how helpful Georgia from our customer care team was with your queries and we're so glad to hear how highly you recommend us to your family and friends 🥰 Thanks again 💗

Posted 3 years ago

“GEORGIA! She was fantastic, responded in less than 5 mins and resolved my email quickly and efficiently.. even on cyber Monday! Will be recommending to all.”

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Posted 3 years ago

Hi Soph! Thank you so much for your review, and your special shoutout to Georgia from our lovely customer care team 😊 we're so pleased she was able to help with your query so quickly and efficiently! If there is anything else we can help with, please don't hesitate to get back in touch ✨

Posted 3 years ago

“Milk+Blush were amazing. I've never used hair extensions before and I had a trial for my wedding and the hairdresser suggested some extensions just to add volume to my hair. She said Milk+Blush did a colour match service. That night I sent some photographs to Milk+Blush on instagram. They weren't exactly the right lighting as recommended but it was only about a week before my wedding so I just had to hope for the best. I couldn't believe how incredible the colour match was when they arrived. They were literally the same colour as my hair, I have no idea how they were able to match them so perfectly. I would recommend this company to anyone!”

Milk & Blush 5 star review on 26th November 2021

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Posted 3 years ago

Hi Carrie! Thank you so much for taking the time to leave such a lovely review 🥰 we're SO pleased to hear how perfect the extensions were for your special day. You look amazing! 💖

Posted 3 years ago

“The best customer service I have come across in a long time! Lovely hair extensions which last me months. By far my favourite supplier🤍”

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Posted 3 years ago

Thank you so much for your review, Fay! We're so pleased to hear your comments 😊💖

Posted 3 years ago

“I've been buying these hair extensions for 6 years. Quality is fantastic & colours are spot on. The service & delivery is excellent. I have very fine brittle hair & these extensions give me so much confidence. Thank you Milk & Blush”

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Posted 3 years ago

Hi there! Thank you so much for your 5-star review 😊it's amazing to hear that our extensions make you feel confident, that's what we're all about! 🙌🏼💖we really appreciate your positive feedback regarding the shades, customer service and delivery, too. It means the world coming from a loyal customer of 6 years! Thank you again 🤗

Posted 3 years ago

“Sadly I couldn't find a good match for my hair but I have to say that the service I received as AMAZING!”

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Posted 3 years ago

Thank you for your review, Lauren! I'm sorry we didn't have the perfect shade for you this time around but I'm really pleased to hear you were so happy with the service provided. We're always hoping to expand our shade range so do keep your eyes peeled for future releases 😘

Posted 3 years ago

“I have been a almost five year customer because they come thru when it comes to quality and service. Their extensions don't get ruined easily and have stayed years with me. I colored them and expose them to heat and they still give me the straight out the salon look. This time around when I put in my order I really had one of the Sweetest representitve Georgia she really understood my urgency and helped right away and treated me as if I'm family and this is a brand I would always highly recommend to others because they are not all about the buisness part but really do have true care to their clients. I'm so thankful to see that care and you have gained me as a loyal company to your brand that I will always support! Thank you!”

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Posted 3 years ago

Thank you so much for taking the time to leave us such a lovely review, Farah!💖 It means the world to us to hear such positive feedback from a loyal customer like yourself. We're so pleased to hear that Georgia did such a great job in assisting with your query, and we're so glad to know that the care we have for our customers shines through 🌟Thank you for your continued support, we look forward to providing you with the same great quality and service going forward! 🤗

Posted 3 years ago

“Absolutely love my extensions, second set I’ve had and everyone comments on how nice my hair is, wouldn’t go anywhere else :)”

Milk & Blush 5 star review on 18th November 2021

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Posted 3 years ago

Hi Brogan! Thank you so much for your review 😊we're thrilled to hear how much you love your Milk+Blush extensions, and look forward to providing you with the same great quality going forward 💖

Posted 3 years ago

“High quality hair and excellent customer service. ⭐⭐⭐⭐⭐”

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Posted 3 years ago

Thank you for your review, Carolyn! We're so pleased to hear your positive feedback on the quality of both our products and service 😊

Posted 3 years ago

“Good customer service and my package arrived fast🥰 Hair is good quality, worth it’s price!”

Milk & Blush 5 star review on 16th November 2021

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Posted 3 years ago

Thank you for your 5-star review, Johanna! We're so pleased to hear such positive feedback on not only the extensions themselves but also our customer care team and shipping times 🙌🏼🤗Thanks again 💞

Posted 3 years ago

Milk & Blush is rated 4.1 based on 1,049 reviews