Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.13

“Ahoj, Vlasy jsou krásné, dokonce jsem trefila i svou přírodní černohnědou barvu. Bohužel mé vlasy jsou hrozně jemné s tím pádem nemůžu tyto pravé nosit, protože stačilo by, kdyby venku zafoukal vítr a klipy by byly vidět :-( Co mě dost taky naštvalo, bylo to, že jsem si neuvědomila, že Anglie už nepatří do Evropské unie a tím pádem jsem musela ještě doplatit clo 1200Kč, což se mi vlasy o dost prodražily. Nicméně, vlasy jsou krásné, ale nosit je nemůžu. Proto sem i nedávám foto.”

Helpful Report

Posted 3 years ago

Hi Emilia, we're so sorry to hear that this set wasn't quite right for you! If you ever need help in regards to choosing a set, please don't hesitate to get in touch as we'd love to help!💖

Posted 3 years ago

“If I could give these tape hair extensions a minus 10 I would. They do not even deserve a one star I am a professional hairdresser and have been for 8 years I have purchased milk and blush clip in extensions in the past and have always been quite impressed with how they have been, As they were only for special events an evening here and there there is no fault with them. I had thought from a positive experience with their clip ins the new tape extensions they are now selling would be great. Quite the opposite. I ordered 5 packs of tapes that equated to just over £500 I had them installed and after 3 weeks of them being in my hair they turned a different colour. I am normally fully aware as a hairdresser that things maybe impact this happening like going in chlorine water maybe using fake tan ect but I had not carried out any of these things. I also only used high quality salon professional products as I work in a 5 star salon on these extensions. I do not not expect from the experience I have in the hair industry for 100% human hair To do this. I have sent an email to milk and blush and I hope that they will live up to an expectation of good customer service and offer me some sort of compensation. Please avoid these tapes.”

Helpful Report

Posted 3 years ago

Hi there, we're very sorry to hear that you are unhappy with your recent order. We can see that our team are currently working with you in regards to this, we hope we can find a solution to fit you 💖

Posted 3 years ago

“I waited a couple months to leave this review so that I could accurately assess the hairs durability, these extensions are incredible. Very high quality and still in great condition despite being worn nearly 24/7. I’m actually embarrassed by all the extensions I’ve ever worn in the past before getting milk+blush lol. I get so many compliments that people are even surprised once I tell them I’m wearing extensions. Get these!! They’re SO worth it! The customer service was great. I had originally ordered a set of clips ins that unfortunately were ruined after id attempted to wash them. Milk+blush offered me 20% off a new set along with free silicone spritz spray. US Shipping was fast but also a bit frustrating due to the fact I’d only received the spray without any hair extensions. I was super impatient & eagerly waited almost another week for it to arrive. That kind of sucked, but the lovely hair and friendly customer service team made up for it!”

Milk & Blush 5 star review on 24th June 2022

Helpful Report

Posted 3 years ago

Hi there! We're so glad that you love your extensions as they look amazing on you! Thank you so much for your patience during your experience with us, we really appreciate it💖

Posted 3 years ago

“I recommend it, it's perfect.”

Helpful Report

Posted 3 years ago

Hi Edward! Thank you so much for the kind words! We hope you continue to love and enjoy your extensions🥰

Posted 3 years ago

“The hair extension quality was absolutely amazing and could not fault. However, I ordered the Bleached Blonde shade (Oh My Gwen Stefani) that is advertised as shade 60 and was deeply disappointed to find that it was a lot darker than other brands 60 shades. I now cannot wear my extensions after spending almost £200 on them and when asking customer service for help they said I am not entitled to a refund because I had used purple shampoo to see if would remove the yellow tone and neutralise the shade and they tried to educate me on extensions although I am qualified and have 8 years of extension experience. If you are looking to get this shade and are a shade 60 from other brands then avoid. I don’t want anyone else to end up with the deep purchase regret I am now facing.”

Helpful Report

Posted 3 years ago

Hi there, I’m very sorry to hear that you are unhappy with your recent order. If you would like to send an email over to our customer service team at hello@milkandblush.com they would be happy to assist you with anything further💖

Posted 3 years ago

“I absolutely love these!! I’ve never ordered extensions before and was nervous but I am actually shocked at how amazing these look! Perfect color and texture. In my picture, all 3 of us are wearing milk + blush extensions.”

Milk & Blush 5 star review on 18th June 2022

Helpful Report

Posted 3 years ago

You all look absolutely amazing! We're so glad you all enjoyed your extensions which we're so glad to hear!💖

Posted 3 years ago

“I waited a couple months to leave this review so that I could accurately assess the hairs durability, these extensions are incredible. Very high quality and still in great condition despite being worn nearly 24/7. I’m actually embarrassed by all the extensions I’ve ever worn in the past before getting milk+blush lol. I get so many compliments that people are even surprised once I tell them I’m wearing extensions. Get these!! They’re SO worth it! The customer service was great. I had originally ordered a set of clips ins that unfortunately were ruined after id attempted to wash them. Milk+blush offered me 20% off a new set along with free silicone spritz spray. US Shipping was fast but also a bit frustrating due to the fact I’d only received the spray without any hair extensions. I was super impatient & eagerly waited almost another week for it to arrive. That kind of sucked, but the lovely hair and friendly customer service team made up for it!”

Helpful Report

Posted 3 years ago

Hi there! We're so glad that you love your extensions as they look amazing on you! Thank you so much for your patience during your experience with us, we really appreciate it💖

Posted 3 years ago

“Love it!! Matches perfectly xo”

Helpful Report

Posted 3 years ago

Hi Rachel - we're so glad to hear that you're loving your extensions! We bet they look amazing on you🥰

Posted 3 years ago

“sehr empfehlenswert”

Helpful Report

Posted 3 years ago

Hi there! Thank you so much - we look forward to receiving your orders in the future!💖

Posted 3 years ago

“The hair is absolutely amazing. It’s soft, silky and the ends aren’t too blunt so it just makes it look so much more natural. Had hair extensions from other places and nowhere compares also the fact that the blonde colours are so natural I honestly love these extensions so much and couldn’t recommend enough. Always here on time and customer service are so nice and helpful and quick!!”

Milk & Blush 5 star review on 15th June 2022

Helpful Report

Posted 3 years ago

Hi there! Thank you so much for the kind words, the team here at Milk + Blush always love to see how happy our customers are! We hope you continue to love and enjoy your extensions💖

Posted 3 years ago

“Ordered the wrong shade so had to reorder another since I wanted the hair to be back in time for a trip and Was contacted by someone named Ollie to say that she can cancel my other order now instead of me having to return the one when they both come. Little things like that show great service! My extensions are coming today and I cannot wait! I’ve used milk and blush in the past and the hair has always been super thick and amazing!”

Helpful Report

Posted 3 years ago

Hi Jodie - we're so glad to hear that you've had a nice, easy experience with us! We hope you love and enjoy your order😘

Posted 3 years ago

“I have been using Milk+Blush hair extensions for over 10 years. I moved over to M+B from FoxyLocks because of the length variations available and realised that the hair quality was just as good, if not better. M+B customer service is brilliant. Shipping is always on point too. I had a set of hair extensions for over two years at one point (and I’m not even that great at caring for them) The packaging is beautiful too. I’d recommend M+B over any other hair company for the standard of product to the customer service. The hair quality is amazing.”

Milk & Blush 5 star review on 11th June 2022

Helpful Report

Posted 3 years ago

Hi Erica! We're so glad to hear how much you've been loving your extensions as they look amazing on you!💖

Posted 3 years ago

“Mauvaise teinte d’extension livrée et aucun suivi concernant ma réclamation”

Helpful Report

Posted 3 years ago

Hi there, I’m very sorry to hear this. Please feel free to pop us another email at hello@milkandblush.com where our customer service team would be happy to assist you with anything further💖

Posted 3 years ago

“The best in both products and customer service. I have used them for years and years. Thank you team M+B❤️”

Helpful Report

Posted 3 years ago

Hi Marilou! Thank you so much for your kind words as well as your loyalty to us! The team here at Milk + Blush greatly appreciate it💖

Posted 3 years ago

“I absolutely adore my Milk + Blush clip in extensions. I’ve never wore extensions before but just wanted a little bit of added volume for my wedding day. The guys were amazing at colour matching from photos as you literally could not tell I had extensions in at all! They kept their shape all day and gave me so much confidence on my big day. Thank you so much Milk + Blush I will definitely be using this company again!”

Milk & Blush 5 star review on 31st May 2022

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Posted 3 years ago

Hi Chloe! WOW! We're so glad we were able to make you feel as amazing as you look on your big day!💖

Posted 3 years ago

“This company is amazing! I looked at 2 different colour options that I thought would be my match so decided to contact M&B to see which they would recommend - turns out I was way off and their colour match was PERFECT. I am growing out a mullet style so I need length back around the front, these were perfect”

Milk & Blush 5 star review on 29th May 2022

Helpful Report

Posted 3 years ago

Hi Adelaide! We're so glad you're loving your extensions as they look amazing on you! Thank you so much for the kind words, it is greatly appreciated by the Milk + Blush team💖

Posted 3 years ago

“I sent a photo of my hair & the suggested colour match was perfect! I was nervous about trying extensions but a friend recommended milk + blush and their extensions looked so natural I decided to try it. No one noticed I had them in, they just thought my hair looked nice - which was the natural result I wanted (I purchased a single extension). Now I’m looking at buying more because they’re so great!”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review!😊 We love that these have given you the natural look that you are wanting and can't wait to see some more orders from you💖

Posted 3 years ago

“OMG these hair extensions are beautiful! I love them!”

Milk & Blush 5 star review on 20th May 2022

Helpful Report

Posted 3 years ago

Hi there! Thank you for the kind words, we're so happy to hear you love your extensions as they look absolutely amazing!😍 We hope you continue to love and enjoy them!

Posted 3 years ago

“Be careful with the colour match! I asked that they colour match my previous set of extensions that were purchased through this company when they were under a different name. After two wrong colour matches they refuse to make it right. I also had to pay $75 in shipping just to send them back the first time after they provided an incorrect match to their own product. I’m now out hundreds of dollars with unusable extensions. Very dissatisfied with the customer service. Sad because I really liked my previous set.”

Helpful Report

Posted 3 years ago

Hi there, I’m very sorry to hear that you are with your recent order. If you would like to send an email over to our customer service team at hello@milkandblush.com they would be happy to assist you with anything further💖

Posted 3 years ago

“Perfect extensions. Have ordered the clip in for the past 5 yrs Be aware if ordering from Ireland now … there was customs charge of €35 euro when they arrived 😢😢. Will b looking elsewhere next time.”

Helpful Report

Posted 3 years ago

Hi there, thank you for writing this review. I'm very sorry about the unexpected customs charge, if we could pay this off for our customers we would. We are happy that you love your extensions!😊💖

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Milk & Blush Reviews