Milk + Blush Reviews

Name: Milk + Blush
Address: 124-125 Bute Street, ,, Cardiff
Rating: 4.18

4.2 Rating 926 Reviews

79 %

of reviewers recommend Milk + Blush

Company Reviews

Metrics

Info

4.2

Based on 926 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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hello@milkandblush.com

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Milk + Blush 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and beautiful packaging. Such a great range of hair colours to choose from and the website displays the colours so well. Would highly recommend”

Helpful Report

Posted 7 months ago

Hi there👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“Very happy with overall service ☺️”

Helpful Report

Posted 7 months ago

Hi there👋 Thank-you so much for your lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“MY FAVOURITE HAIR EXTENSIONS!! I’ve been using clip in hair pieces for years, I came across milk and blush and would never look back! The quality of the hair is amazing and the colours are also insane and so shiny! I always get compliments! Would highly recommend!”

Helpful Report

Posted 7 months ago

Hey! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your extensions! We really appreciate your feedback and loyalty to our brand. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“Recently I had a very unpleasant experience with Milk+Blush, as the shade I've ordered didn't match at all the photos displayed on the website. Plus, as the company doesn't send their international orders through a logistics carrier such as DHL, DPD or Fedex (like other UK companies), but only through postal service, I was charged by customs almost half the amount of the package. Despite getting a refund for the extensions after I've sent a complaint, I've still lost the money I've spent at customs. The customer service team was very polite though. As an international customer, I won't be purchasing again.”

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Posted 8 months ago

“These extentions are so lovely. I bought them for my bridal hair and they look lush! Can't wait to use them for my wedding day x”

Helpful Report

Posted 8 months ago

Hey Kayla! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your extensions! We really appreciate your feedback. 💕 Also a big congratulations from the M+B team💍 Don't forget to tag us in any selfies! As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“I've bought some extensions from Milk+Blush in the past, however, this time I couldn't be any more disappointed. Besides paying for customs almost half the amount of my purchase - because the company sends their international orders through national mail and instead of a carrier such as DHL or DPD - the shade I've got is NOTHING like the ONLY picture displayed on the website "Dark Bronde". There's not a single lowlight of brown or burnette shade, but only a very light ashy blonde. Besides the photo being misleading, the description for the shade is also very inaccurate. Being a single weft package, you don't get a tester to check if it's a match, so you can't return it once you open it to look at the shade. I've completely wasted my money and don't recommend the service at all.”

Helpful Report

Posted 8 months ago

“Just had my first experience with Milk + Blush tape-ins, and I'm genuinely blown away! They're so comfortable I often forget I'm even wearing them. The blending is immaculate; even my closest friends couldn't tell the difference. Definitely a game changer for me, and I can't recommend them enough!”

Helpful Report

Posted 8 months ago

Hey Hannah! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your tape-in extensions! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“I've ordered many sets of extensions in the past, these are far superior, the only set that was thick enough for my hair and very good quality.”

Helpful Report

Posted 8 months ago

Hey! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your extensions! We really appreciate your feedback. 💕 They look gorgeous on you😍😍 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“This an honest and fair review :-/ I don't like leaving negative reviews, however I would not want others to be disappointed. I placed an order with faster delivery option as I required the extensions for an event. The order never arrived. I emailed to track the order and was informed that the item was out of stock and wouldn't be expected until a month later! There was no infomation of this on the site at time of placing the order, only afterwards. I hoped there would be another option given that would still arrive on time and I emailed back and forth. Although emails were replied to promptly and politely, there was no real urgency or concern to help, only 1 option which was much more expensive and told they would not reduce any price, also I had to cancel previous order (refund is not immediate) and place the new order which is obviously very expensive. Although this isn't a positive review I try and find positives and they were polite and apologetic once I finally gave up trying to be given another appropriate option and requested a refund. The refund seems to have been processed straight away, however I will have to wait to see how long it takes Hopefully the site is updated regularly to ensure nobody has to wait a month for an order they are expecting within the next 2 days..... and left with 1 day to try and find another company to purchase from :-/ I have ordered with Milk and Blush before and the hair was nice, but I probably wont order here again mainly because I feel more could have been done to try and help ensure I was given a more appropriate option that would have arrived on time due to the fact this issue was no fault of my own.”

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Posted 8 months ago

“Best extensions ever honestly”

Helpful Report

Posted 8 months ago

Hey! Thank you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your extensions! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“Best quality clip ins there is😍😍”

Helpful Report

Posted 8 months ago

Hi there! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you're happy with your new extensions! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 8 months ago

“Brilliant choice, quality fantastic, fast delivery.”

Helpful Report

Posted 8 months ago

Hi Nicola! Thank you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your new extensions and received them super quickly! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“Love them so much! Been buying these hair extensions for h years! So natural, easy to use, easy to style and feel so soft and amazing! Was recommended them at a studio shoot from the models, so can see what all the hype is about. THEY ARE AMAZING! Sadly wouldn’t let me attach a photo but I am rich auburn and it is always my go to colour - beautiful shade and love that this brand supports redheads”

Helpful Report

Posted 8 months ago

Hi Elin! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you are pleased with your new extensions! We really appreciate your feedback. 💕 Rich Auburn is one of our favourite shades too😍 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 7 months ago

“I paid for a next delivery and still waiting on the item 2 days later”

Helpful Report

Posted 8 months ago

“I messaged Milk & Blush with a query about an order I was about to place via WhatsApp, I received an honest reply within minutes stating everything that I needed to know. Brilliant customer service like this really helps put trust in small businesses. Milk & blush were recommended to me by a friend because of the brilliant quality of hair, I can't wait to try them out for myself!”

Helpful Report

Posted 9 months ago

Hi Jade! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you received great customer service from our team! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 8 months ago

“Would of been zero. All the tapes fell out the same day. Retaped then witch another brand of tape and they have stayed in now. But the time and effort was a total inconvenience”

Helpful Report

Posted 9 months ago

“I have very thin hair after having cancer a few years ago , but now with the extension my hair looks thick and shine the way it was before .”

Helpful Report

Posted 9 months ago

“Bought two of the Volumiser Quad Weft Hair Extension and honestly seem so thin and ragged. Wouldn't buy again.”

Helpful Report

Posted 9 months ago

“By far the best hair extensions I’ve had. Perfect match and amazing quality I love them”

Helpful Report

Posted 9 months ago

Hi Jade, Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you love the quality! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 9 months ago

“Best hair extensions ive bought”

Helpful Report

Posted 9 months ago

Hi Crystal! Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you love your extensions! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 9 months ago

Milk + Blush is rated 4.2 based on 926 reviews