Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,065 Reviews

77 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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hello@milkandblush.com

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Milk & Blush 5 star review on 11th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my items :(”

Helpful Report

Posted 6 months ago

Hey Abby, We're so sorry about the inconvenience this caused you. I can see that our team were able to resolve this for you recently. Have a fabulous day 🤍

Posted 4 months ago

“Really happy with my clip ins first time trying these and they are even better then I thought they’d be xx. the bands are so thin and the length is giving princess😆🩷will definitely be ordering again thank you x”

Helpful Report

Posted 6 months ago

Hey Dolly, Thank you so much for your lovely review! We're thrilled to hear that your first experience with our clip-ins has exceeded your expectations! The princess vibes are definitely a goal we aim for! 🤍 We can’t wait to see you back for your next order. If you ever have any questions or need assistance, just let us know! Here’s to many more fabulous hair days! ✨ Love, The Milk & Blush Team xx

Posted 5 months ago

“i’ve been ordering Chocolate brown extensions for ages but reached out asking for a better colour match and then took the recommendation and ordered dark brown and it’s an even better match! thank you xx”

Helpful Report

Posted 6 months ago

Hey there, Thank you for your review! We're so glad to hear that the dark brown extensions are a perfect match for you! Finding the right colour can make all the difference, and it’s great that our team's recommendation worked out. If you ever need anything else or have more questions, don’t hesitate to get in touch. Here’s to many more fabulous hair days! 🤍 Love, The Milk & Blush Team xx

Posted 5 months ago

“Great range of colours, amazing quality and thickness of hair, plus very fast delivery times. I really could not fault the service or the hair quality, really impressed and I’ve bought from other brands before but M&B are really worth every penny whilst being quite affordable.”

Helpful Report

Posted 6 months ago

Hey there, Thank you so much for your amazing review! We're thrilled to hear that you love our range of colours and the quality of our hair 👱‍♀️ Fast delivery is super important to us, and we're glad you had a great experience with it. If there's anything else we can do for you or if you have any suggestions, feel free to reach out! Here’s to more fabulous hair days! 🥰 Love, The Milk & Blush Team xx

Posted 5 months ago

“I like buying my hair from here , I did used to buy from another big brand (BW) but I find my extensions last longer when I buy from M&B . The prices are somewhat better too . Just wish there were more lengths available. My hair is jet black & I’ve never been able to get 18” hair from here , only 16” or 20” (and above) .”

Helpful Report

Posted 6 months ago

Hey there, We really appreciate your feedback! It's great to hear that you're enjoying our extensions and finding them to last longer! ✨ We totally understand your desire for more length options, especially in our beautiful jet-black shade. We do offer 18" in our Ultra Seaml clip-in extensions so be sure to check those out on our website. We're always working to expand our ranges, so your input is super valuable! If there's anything else we can assist with or if you have more suggestions, please don’t hesitate to reach out. Here's to many more great hair days! 🤍 Love, The Milk & Blush Team xx

Posted 5 months ago

“Loveeee the hair ! Love the packaging 🌟⭐️💫”

Helpful Report

Posted 6 months ago

Hey Toni, Thanks so much for your feedback! We’re thrilled that you’re loving the hair and the packaging! 🌟 Your support means the world to us. If there’s anything you need or if you have any questions, just give us a shout! Here’s to fabulous hair days ahead! 🤍 Love, The Milk & Blush Team xx

Posted 5 months ago

“I don’t usually write reviews but I’m over the moon with my purchase from milk & blush, they were dispatched swiftly, came the next day & the quality is absolutely amazing. I won’t go anywhere else for my extensions from now on 😍 the colour match is absolutely perfect. Thank you.”

Helpful Report

Posted 6 months ago

Hey Danielle, Thank you for your lovely feedback! It's wonderful to hear that you're really happy with your new extensions and we are loving this photo 😍 At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 5 months ago

“These are the best extensions I have ever tried. They don’t hold a lot of water so you’re not blow drying your hair for 45 min. They don’t blow dry frizzy like other extensions. They are soft & silky. Colors are beautiful. If your looking for good quality extensions these are the way to go.”

Helpful Report

Posted 6 months ago

“Fantastic service and beautiful hair extensions as always”

Helpful Report

Posted 6 months ago

Hey Tracy, Thank you for your lovely feedback and photo! We're so pleased to hear about your positive M&B experience! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“Disappointing Quality - Not Worth the Money Anymore - DO NOY BUY! I’ve been using Milk and Blush extensions for years, and for the most part, I was really happy with them. However, the last two sets I purchased have been absolutely terrible! The quality has significantly declined. I take really good care of my extensions—I limit washing and follow all the recommended maintenance tips—but despite this, they’ve become extremely dry, prone to matting, and the breakage is unbearable. It’s frustrating because I’ve used these extensions for so long and never had issues like this before. I know how to properly care for them, so it’s clear that the product quality has just gone downhill. I feel like they changed their provider and raised their prices. If you see positive reviews, check the date because they aren’t the same as they used to be. Honestly, don’t waste your money—there are better alternatives out there. These are TERRIBLE!!”

Helpful Report

Posted 6 months ago

“These are the BEST extensions I have ever owned. My current set is still in really good condition, I'm only buying a new set because the clips have given out. I wear mine daily. I have swam in lakes and pools with them and the hair is still in great condition.”

Helpful Report

Posted 6 months ago

Hey Kelley, Thank you for your lovely feedback! It's amazing to hear that your extensions are the best that you've ever had! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“Hair is really good ordered 3 times now. I’m not very happy as I paid £7ish for next business day delivery and I waited 1 week for my extensions to arrive. When I followed up they said with it been Christmas Royal Mail is late but there was 4 business days these could have been delivered on. I didn’t get offered a refund on my delivery so I’m not very happy about that”

Helpful Report

Posted 6 months ago

“Horrible!!! I normally order Bellami but decided to give a different company a try. I never received my extensions. I provided confirmation to Milk & Blush from UPS that the package was never delivered and that their company did not insure the package. I have yet to receive a refund and nothing was done to accommodate my situation.”

Helpful Report

Posted 6 months ago

“Worst extensions… not even close to what you see on the website. I ordered the micro fill ins in bleached blonde. They’re plastic and very sparse and not what you see in the photos. They don’t fill in anything. You’re better off buying a full set from another company. Very disappointing I can’t even return them because they’re open”

Helpful Report

Posted 6 months ago

Hey there! The fill-in wefts are purposely designed to be lighter than standard extensions, as they’re meant for building up layers around the face only. We do mention this in the product description - if you’re looking for a weft with more thickness, we would suggest opting for a standard individual weft or even the Quad Weft, which offers much more volume in a single piece. We always want our customers to love their purchase, so if you need any advice on the best option for your hair goals, our team would be happy to help! Feel free to reach out – we’d love to find the perfect solution for you. 💕

Posted 5 months ago

“Just received my order after sending back the wrong shade (my fault) my champagne blonde classic set is absolutely INSANE! The best hair I’ve ever felt and I’ve had extensions (a weave) for YEARS! These are going to help my natural hair grow so much without having to commit to a full time weave. The customer service was second to none!!! Absolutely incredible as I must of been back and forth so many times with questions. Every time they answered amazingly. Really really happy ! The classic set 220g is so thick and luxurious!! I’m so so happy !!!”

Helpful Report

Posted 6 months ago

Hey there, Thank you for your lovely feedback! It's wonderful to hear that you're really happy with your new extensions, and that you received efficient customer service! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“First time using m+b clip in extensions. Started off well but with more wear and after washing and using heat once / twice a month they have now become unmanageable. I have used m+b shampoo & conditioner and extension specific heat protector. The hair feels soft after being washed but after being dried it bunches up and becomes tangled continuously not to mention the ridiculous amount of shedding whilst trying to untangle every 5 minutes. So disappointed as this hair wasn’t cheap but I should have known when they arrived with long black synthetic feeling strands running through. I did email about this but was assured the hair was 100% human, however, after wearing human extensions for 14 years, I’m not convinced. Won’t be purchasing from m+b again and wouldn’t recommend to anyone either.”

Helpful Report

Posted 7 months ago

“Unbeatable quality hair, beautiful condition, beautifully made and super easy to colour and style! 10/10 will definitely be buying from here again!”

Helpful Report

Posted 7 months ago

Hey Kiki, Thank you for your lovely feedback and photo! It's wonderful to hear that you loved your M&B order! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“Super fast service and a quality product. I will be coming back for more”

Helpful Report

Posted 7 months ago

Hey Suzanne, Thank you for your lovely feedback! It's great to hear that you'll be ordering from us again, we're so pleased to hear about your positive M&B experience! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“Amazing quality hair!”

Helpful Report

Posted 7 months ago

Hey Eloise, Thank you for your lovely feedback and selfie! We're so pleased that you're happy with your purchase! ✨ At Milk & Blush, we’re all about making your experience perfect, so if you ever need anything, we’re here for you! Wishing you endless good hair days. 🤍 Love, The Milk & Blush Team xx

Posted 6 months ago

“Milk & Blush has very beautiful and quality extensions. I did feel that they are luxurious. However, in my opinion, with a limited color selection for their multi dimensional blondes, I was advised on two different colors from their team that did not blend at all. One was too yellow and the other way too brown. I feel that their current color selection does not account well for multidimensional ashy blondes. They also fail to mention that they do not pay for returns even if the reason for the return is a failed color match from their team. The cost to ship back to the United Kingdom is $75.00 for the cheapest shipping option according to USPS (in the United States, AZ) I do wish that there was more transparency if they didn’t feel that a color would match you instead of telling you that you have a match. This is why I give three stars.”

Helpful Report

Posted 7 months ago

Milk & Blush is rated 4.1 based on 1,065 reviews