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Milk + Blush Reviews

4.2 Rating 924 Reviews

79 %

of reviewers recommend Milk + Blush

Company Reviews

4.2

Based on 924 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk + Blush 5 star review on 5th July 2023

Milk + Blush 5 star review on 12th May 2023

Milk + Blush 5 star review on 6th April 2023

Milk + Blush 5 star review on 16th March 2023

Milk + Blush 5 star review on 15th March 2023

Victoria Mccorrisken

Milk + Blush 5 star review on 15th March 2023

Milk + Blush 5 star review on 14th January 2023

82

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the plum red 24" seamless 180g clip ins after much deliberation as admittedly it's a lot of money to spend on hair. I needn't have worried at all as the hair has exceeded my expectations! The first thing to note is that the seamless style is so much easier to use compared to traditional extensions, especially as someone who struggles with hiding the clips due to thin hair. The hair itself is perfect, I was worried it might shed or thin but it's been absolutely fine so far, I don't think it has shed at all. As mentioned I bought the 24 inch length, I'm around 5'2 and they're around hip length when straight and pulled to the front, and around coccyx length when the hair is thrown over the shoulder. This is perfect for me as I couldn't find many (if any) companies that did human hair extensions of this length. I'm so glad I choose Milk and Blush over the bigger competitor brands - I would personally say they're criminally underrated and deserve so much more recognition! I certainly can't see a reason why I would shop elsewhere for hair now x”

Milk + Blush 5 star review on 5th July 2023

Posted 9 months ago

Hey Erin, Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that you love your new set - so gorge! We really appreciate your feedback. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 9 months ago

“I ordered some nanos from milk and blush and the colour seemed much lighter than the picture online. I did open the package, but not the netting the hair was packaged in. I contacted them and they were great, they have exchanged for a darker shade and posted my new order out within a day of me emailing them. I have ordered hair extensions before from them and it’s the best I’ve purchased, it wears really well and feels and looks great quality. I honestly cannot fault them and would not order from anywhere else. 5 stars!”

Posted 10 months ago

Hey Jakki 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that we could rectify your issue and that you had a positive experience with our team! We really appreciate it Jakki. 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“The quality of the hair extensions are so good and well worth the money. The shade match is perfect (although I went against the advice of the shade match service, the colour they recommended would’ve been way too dark). I would 100000% recommend Milk & Blush, best hair extensions I’ve ever bought for quality!”

Posted 10 months ago

Hey Kayliegh 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so glad that we could sort your refund so swiftly and that you'd recommend us 100000%! 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“Ordered for Saturday delivery before 9am on Friday at 8:30am. It is now Sunday and I am yet to receive my order and tracking information. I had booked in and payed a deposit for fitting also which I had to cancel and lose my deposit. Really upset”

Posted 10 months ago

Hi there, I'm sorry to hear that you are not 100% satisfied with the delivery of your most recent order. Please feel free to get in touch with our customer service team at hello@milkandblush.com, where they can help you come to a resolution together. Have a lovely day! ✨

Posted 10 months ago

“Very worst customer service, even after 10 days I didn’t receive my tracking number. When I ask them then they provide me with a number. 5 to 15 days delivery would come to me on 18th day, and that’s no use of me because I have to fly abroad for over 3 months. No customer satisfaction, very terrible. They don’t have even a solution of a problem. I.e quick dilivery. We have 100% customer service and a solution in Germany 🇩🇪. Would never buy from them again. Terrible”

Posted 10 months ago

Hi there, I'm sorry to hear that you are not 100% satisfied with your experience. Please rest assured that our customer service team will do everything possible to assist you in tracking down your order. If they haven't done so already and if eligible, they will be able to assist you in raising a claim with your courier. Just drop them an email at hello@milkandblush.com and they'll get back to you right away. Have a lovely day! ✨

Posted 10 months ago

“I’ve been ordering my extensions from Milk + Blush since 2013! These are my absolute favorite extensions. Truly don’t know what I’d do if I never found this company. The subtle brunette highlighted extensions are absolutely perfect.”

Posted 10 months ago

Hi Dylan! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you're such a die-hard M+B fan and that you're loving your shade so much! 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“Beautiful hair extension, thick and have great grip. I would definitely recommend using the colour match service they offer as the colour they suggested wasn’t even in my top three but it matched perfectly!”

Posted 10 months ago

Hi Chloe! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you'd recommend our shade match service and that you've found your perfect shade too! 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“I recently had the pleasure of trying their tape-in extensions, and I couldn't be happier with the results. These extensions have truly transformed my hair game! The blending with my natural hair is remarkable, my closest friends couldn't detect where the extensions began and my hair ended. Not only do they look great, but they also offer versatility in styling, allowing me to experiment with different looks effortlessly. They’re lightweight and comfortable making them a joy to wear, and they stay in place no matter the activity. If you're looking to elevate your hair game, I highly recommend giving them a try - you won't be disappointed!”

Posted 10 months ago

Hi Lucy! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you're so pleased with the results of your M+B hair. It's also great that you're recommending us to your friends!💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“AMAZING !!!!! such thick beautiful hair !!!”

Posted 10 months ago

Hi there! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you're loving your M+B hair! 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“This company is literally the best ever! Not only are the extensions beautiful and natural, the customer service is faultless. On several occasions I’ve ordered the wrong colour due to dying my hair and the returns have been easy and SO fast, the customer service alone makes me never want to shop elsewhere! Wouldn’t hesitate to recommend Milk and Blush to anyone who is unsure of a trusted extension company 😊”

Posted 10 months ago

Hi Natalie! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you've found our returns system easy to use and that you've finally found your perfect shade! 💕 As a huge thanks for supporting us, drop our team an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 10 months ago

“The hair is beautiful and great quality however the color does not match the description and it was very very light blonde but I must say the customer service support is impeccable they helped me a lot and they refunded the money quickly very efficient I would recommend this company 100%”

Posted 11 months ago

Hi Luisa! Thank-you so much for leaving us such a great review, it really means the world. We're so glad you were happy with our customer service and it's great to hear that they were able to help you out. If you need any help finding a new shade, just pop our customer care team an email and they'll get straight to it. 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

“I first saw Milk & Blush after my friend was a model for them. I have then seen their products over tiktok and instagram but I was put off by their very expensive price, however I was assured their company was fantastic. I have been wanting to try clip in extensions for a while. I had a busy weekend coming up with a surprise party and a few TV appearances for work thought I would treat myself to a set of their extensions. I placed an order at 10:40 on Thursday using next day delivery. I received an email the day before with a colour match and they explained I needed to place my order before midday on thursday to ensure I would receive it next day as their offices were closed on Friday. I did this, and received no confirmation. I emailed them chasing this and they ASSURED me my order was being picked, packed and sent off for next day delivery. I paid over £7 for delivery of this product for a reason. I gave them benefit of the doubt and waited for the confirmation, I even waited on the day of delivery for the package to arrive but I got absolutely nothing!!!!! I emailed them straight away chasing this, contacted them on social media and commented on their posts but I had no response. They have continuously posted on social media but ignored my queries - it's just rude. I have emailed multiple times but I have no idea where my parcel is, I'm out of pocket for next day delivery that was never fulfilled too. I am convinced this company just want you to spend over £200 with them and then keep your money and ghost you when you call them out. Unless you're an influencer, they don't care. Avoid them at all costs because I am now without my hair, money and left upset.”

Posted 11 months ago

Hi there, I'm sorry to hear that you are not 100% satisfied with your experience. Please feel free to reach out to our customer service team again at hello@milkandblush.com. Kindly note that our customer care team are closed on weekends and bank holidays, which is why you may have experienced delays in our getting back to you previously. Have a lovely day! ✨

Posted 11 months ago

“Second time that I tried ordering and parcel never arrives :( trying to be hopeful but this experience of trying to buy from here is getting a bit exhausting unfortunately.”

Posted 11 months ago

Hi there, I'm sorry to hear that you are still awaiting the arrival of your order. Please feel free to get in touch with our customer service team at hello@milkandblush.com, where they can help you to track your order and come to a resolution together. Have a lovely day! ✨

Posted 11 months ago

“I love my beautiful clip ins! I got so many compliments when wearing them. Next time I’m going to order the seamless set.”

Milk + Blush 5 star review on 12th May 2023

Posted 11 months ago

Hi Frank, Thank-you so much for leaving us such a great review, it really means the world. It's so nice to see our customers with lush locks! 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

“I am not happy with the service I recieved. I am disabled and feel that the company demonstrated ableism. I bought the superior seamless hair in brown lowlights and when I recieved it, I was excited to open the box and take a look. I did not see anywhere on the box that says once opened you cannot return. I also have adhd and autism, therefore my impulsivity on buying the product was in hindsight a big mistake. My extensions were very expensive and now of no use to me. I emailed the company and explained that after watching the YouTube tutorials of how to apply the hair, it would be of no use to me. I have many joint disabilities that mean it would be very difficult and painful to apply the extensions. I notice that many of the videos online showing a hairdresser applying the extensions. For a person to independently do this with several disabilities is virtually impossible and would cause significant pain to do so. I explained all this and that I hadn't worn or applied the hair, I had simply realised on opening that they would not be suitable for me. There is no label that clearly states this, only a card that I found after opening the box and a note on the returns label. Most people don't usually read the returns label receipt when they recieve a package, and this was seperate to the box, so only read this when I decided to return the item. The company need to make their products clearer to understand in regards to the return policy. And also not be ableist and not show any understanding around a person's disabilities. I would have liked a refund as £152 was alot of money for a product that I won't be able to use. If they contact me again, I cannot see how they may resolve this as so far their emails have shown no understanding or willingness to offer a refund or even partial refund. Basically they couldn't care less.”

Posted 11 months ago

“Customer for 5+ years , the best team , Customer service and the best hair around. Would recommend to everyone to try 🤍”

Posted 11 months ago

Hey Mia, Thank-you so much for leaving us such a great review, it really means the world. We're happy to hear that you have found the customer service team helpful. We hope you love your new hair! 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

“It’s been 6 weeks and I still haven’t received my clip ins so I can’t really review other than it sucks I don’t have them yet. (And I’m only writing this because I get a DAILY email asking me to review them….so they are now getting what they ask for)”

Posted 1 year ago

“They have the best extensions!! I highly recommend!!”

Posted 1 year ago

Hi Bella, Thank-you so much for leaving us such a great review, it really means the world. We're happy to hear that you love the quality of your M+B extensions, we can't wait to hear how you get on with them! 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

“I’m beyond happy with my purchase. This is the first time I got hair extensions. It was for my destination wedding in Istanbul, and hairdressers there were amazed. They absolutely loved the quality and how easy they were. Now I’m putting them by myself and it takes me only few minutes, they look absolutely perfect, and feel so easy and natural.”

Posted 1 year ago

Hey Adel, Thank-you so much for leaving us such a great review, it really means the world. We're happy to hear that you loved the quality of our extensions! 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

“shade match was perfect!!”

Posted 1 year ago

Hi there! Thank-you so much for leaving us such a great review, it really means the world. We're happy to hear that you we're happy with your shade match! 💕 As a huge thanks for supporting us, pop us an email at hello@milkandblush.com to collect your special discount! Have a beautiful day! ✨

Posted 11 months ago

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Milk + Blush is rated 4.2 based on 924 reviews