Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always”

Helpful Report

Posted 4 years ago

Good morning Anthony, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliantly fast service! Thank you”

Helpful Report

Posted 4 years ago

Good morning Robin, Thank you for sharing your experience with us. We really appreciate your positive feedback. Kind regards Mazuma Mobile

Posted 4 years ago

“Very good service Bonjour!”

Helpful Report

Posted 4 years ago

Good morning James, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick, efficient and súper profesional service mazumastic”

Helpful Report

Posted 4 years ago

Good morning Amir, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Extremely quick service, posted the phone the money was paid the following day. A lot of communication throughout as well”

Helpful Report

Posted 4 years ago

Good morning Andrew, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“All sorted in just over 25 hours of sending off my phone. Great communication and easy to deal with.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“excellent service”

Helpful Report

Posted 4 years ago

Good morning Iona, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Absolutely brilliant service and so easy to do. Cost nothing to send my watch and get a cool price at the end, it was agreed at the start and they stood by that when they checked it out. Wouldn’t hesitate to use again and recommend it to everyone one.”

Helpful Report

Posted 4 years ago

Good morning Mark, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Good morning Gaynor, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“as always they give great service”

Helpful Report

Posted 4 years ago

Good morning Geoff, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant service”

Helpful Report

Posted 4 years ago

Good morning Michael, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Straight forward, swift process, prompt payment, what more can you ask!”

Helpful Report

Posted 4 years ago

Good morning, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“Great service, quick and professional, well done, and many thanks.”

Helpful Report

Posted 4 years ago

Good morning Abdolreza, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick great service”

Helpful Report

Posted 4 years ago

Good morning Anthony, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant 👏 explains everything so well & goes through very fast!”

Helpful Report

Posted 4 years ago

Good afternoon Laura, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick and easy to use, prompt payment.”

Helpful Report

Posted 4 years ago

Good afternoon Ben, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick refund good price”

Helpful Report

Posted 4 years ago

Good afternoon Ann, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Great service, fast delivery and payment within 48 hours.”

Helpful Report

Posted 4 years ago

Good morning Christopher, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Very quick and easy to use”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Having used Mazuma previously I was confident dealing with them again. The ease of using the service has improved and I was pleased to receive payment within a week of the day I started the sale process. I will certainly use the company again when the time comes.”

Helpful Report

Posted 4 years ago

Good afternoon Martin, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews