Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy”

Helpful Report

Posted 4 years ago

Good afternoon Paige, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“A very prompt and excellent sevice . No quibbling on the price quoted and was paid promptly so thank you so much”

Helpful Report

Posted 4 years ago

Good afternoon Sarah, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“I got my money and I’m very happy with the amount, I needed this atm so it helped out allot. Thankyou”

Helpful Report

Posted 4 years ago

Good afternoon Jennifer, Thank you for your review, we are pleased to hear you received your funds and that you are pleased with our services. Kind regards Mazuma Mobile.

Posted 4 years ago

“Very quick service”

Helpful Report

Posted 4 years ago

Good morning Samantha, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Great service, fast and efficient, kept informed all the way, and the price i was promised in the bank within 48 hours.”

Helpful Report

Posted 4 years ago

Good morning Neil, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Couldn’t ask for more with Mazuma. Easy instructions, easy website to use, funds in your account the next day - have used several times now and exceptional service every time - wouldn’t use any other company - just brilliant all round!”

Helpful Report

Posted 4 years ago

Good morning Natasha, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma Mobile

Posted 4 years ago

“Great hassle free service, money in the bank the day they received my phone, will use again”

Helpful Report

Posted 4 years ago

Good morning Garry, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Very good. Fast service.”

Helpful Report

Posted 4 years ago

Good morning Sarah, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us. Kind regards Mazuma Mobile.

Posted 4 years ago

“Excellent they were quick and paid exactly what they said!”

Helpful Report

Posted 4 years ago

Good morning Denise, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Very quick and easy service. Payment made on same day they received my order”

Helpful Report

Posted 4 years ago

Good morning Vicki, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Got what was offered, quick service.”

Helpful Report

Posted 4 years ago

Good morning Sophie, Thank you for sharing your experience with us. We really appreciate your positive feedback. Kind regards Mazuma Mobile

Posted 4 years ago

“Very good service and fast payment”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick response, excellent service and hassle free.”

Helpful Report

Posted 4 years ago

Good morning Angie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Fast easy and stress free”

Helpful Report

Posted 4 years ago

Good morning Shaun, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Very speedy process”

Helpful Report

Posted 4 years ago

Good afternoon Amy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Offered £45 for a Samsung Galaxy S8+ in poor condition. Went through the hassle of mailing it off and the revise offer to an insulting £10, which I obviously rejected. Time-wasting company (not to mention needless carbon footprint from postage!)”

Helpful Report

Posted 4 years ago

Good afternoon Edward, Thank you for your review. I can see your order has been flagged for a no power on fault. Devices are charged for up to 3 hours before they are classed as a no power on fault. Your device will have been on charge for this amount of time. As the device does not turn on we have amended it to reflect this being £10. As for the packaging. We are currently working hard to change the current packaging we have to be much more eco friendly. This will hopefully be rolled out by the end of the year. Kind regards Mazuma Mobile.

Posted 4 years ago

“Great service, great customer service team, money in my account really quickly.”

Helpful Report

Posted 4 years ago

Good afternoon Amelia, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Sent perfect condition mac book and got offered £50 and advised screen protective film was peeling off, asked for it back, screen is fine, what are you guys on about? waste of my time!”

Helpful Report

Posted 4 years ago

“Great price. Quick payout. Whats not to like.”

Helpful Report

Posted 4 years ago

Good morning Grant, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Great quick service”

Helpful Report

Posted 4 years ago

Good morning Grace, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews