Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple instructions and easy to do.”

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Posted 4 years ago

Good morning Walter, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Extremely good and fast service.”

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Posted 4 years ago

Good morning Barry, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“I’m always very pleased with Mazuma Mobile they send emails when receive goods and when they put the money straight into your bank account,never had a problem have sold many off my phones with them,thanks very much.....”

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Posted 4 years ago

Good morning Joanne, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

“Simple and easy. DPD Collection service was great, though it did get collected 2 days early, luckily I was home and it meant I got paid a day early too!”

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Posted 4 years ago

Good morning Dean, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“So easy to use, quick payment too!”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick and painless. Would use again and recommend.”

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Posted 4 years ago

Good afternoon Steve, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service and price - can’t fault it”

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Posted 4 years ago

Good afternoon Kirsty, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Very easy process. Good communication and fast payment. Have used Mazuma before and will use it again.”

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Posted 4 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Very swift from start to finish”

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Posted 4 years ago

Good afternoon Jacqueline, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Very quick efficient and straightforward. An excellent service.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 4 years ago

“Very good service, no issues at all, received payment same day they got the phone”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“I love Mazuma because it is very user friendly. The transaction from start to finish is quick and efficient. The rates offered for devices are the best in the market.”

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Posted 4 years ago

Good morning Jeboria, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service from the minute I clicked on the website to the money going into my bank. Would highly recommend this service to anyone”

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Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Absolutely brilliant seamless service. From initial quote to completing transaction in 2,5 days! Truly amazing, thank you .”

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Posted 4 years ago

Good morning Kevin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“couldnt fault the service from mazuma.”

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Posted 4 years ago

Good morning Jonathan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Quick and easy! It was easy to figure out whether my item was "Good", "Poor" or "Faluty" due to the clear descriptions of each category, I could schedule a day that worked for me, I got an estimated delivery time, and I got my money a couple of days later. Sorted!”

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Posted 4 years ago

Good morning Harriet, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

“Easy, quick, very happy with the service. Thank you”

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Posted 4 years ago

Good morning Liz, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Super fast service thank you”

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Posted 4 years ago

Good morning Sharon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“I am amazed at the efficiency and speed by which this happened. Their postage pack arrived promptly, I posted it at lunchtime on a Tuesday and less than 24 hours later the money was in my bank account. When I checked my phone that evening there were several updates that I had missed. Mazuma were more on the ball than I was. I would not hesitate to use them again.”

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Posted 4 years ago

Good morning Antony, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“Just fuss free phone selling!! Good price quick turn sround”

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Posted 4 years ago

Good morning Steve, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews