Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.12

4.1 Rating 2,061 Reviews

78 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic from start to finish. Best price for trade in of iphone and paid out exactly as estimated witgin 2 days of sending phone. Would recommend and will happily use again. Thanks.”

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Posted 5 years ago

Good morning Chris, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

“Fast payment”

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Posted 5 years ago

Good morning Kyle, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

Good morning Dean, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Very quick and easy!”

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Posted 5 years ago

Good afternoon Catherine, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Used them for years now, always fair with price and prompt with payment.”

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Posted 5 years ago

Good afternoon Andy, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“So happy I sent the phone of Monday and my money was in my bank Wednesday. That’s why I gave you full stars 😃”

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Posted 5 years ago

Good afternoon Tracie, Thank you for your review, we are pleased to hear you received your funds and that you are pleased with our services. Kind regards Mazuma

Posted 5 years ago

“Very good fast service and got the price they offered 👍”

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Posted 5 years ago

Good afternoon Laura, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“First class service yet again I would definitely recommend and wouldn’t use any other company”

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Posted 5 years ago

Good afternoon Charles, Thanks for your five-star review and for taking the time to leave your it, we look forward to you using us again in the future. Kind regards Mazuma Mobile

Posted 5 years ago

“Great service and money was in my account instant”

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Posted 5 years ago

Good afternoon Karen, Thank you for the five - star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 5 years ago

“A very easy and straight forward way of gaining money for an old mobile phone.”

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Posted 5 years ago

Good morning Paul, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“I was very impressed with how quickly the whole process was sorted.”

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Posted 5 years ago

Good morning Karen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Quick turnaround, payment same day that goods were received by Mazuma. Mazuma don’t always have best price, but I would recommend based on their service and integrity”

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Posted 5 years ago

Good afternoon, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

“What a wonderful service from start to finish, payment was paid very quick into my bank account. Thank you for such a superb service”

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Posted 5 years ago

Good afternoon Janice, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“They do exactly as they promise, quickly and efficiently.”

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Posted 5 years ago

Good morning Mark, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Very easy to book, booked in on Sunday, pack didn’t arrive until Weds. so all in all it took over a week to get it all sorted. This may be due to the Postal system rather than Mazuma though.”

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Posted 5 years ago

Good morning Alison, Thank you for your review, We are sorry to hear there were delays with your postal pack, We do ask to allow up to 5 working days for this to arrive. We hope you had a great service when your phone arrived with us, Kind regards Mazuma

Posted 5 years ago

“Quick, easy and efficient”

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Posted 5 years ago

Good morning Arran, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“This is about the forth iPhone I have sold through Mazuma when upgrading and I can definitely recommend them. you might get a bit more cash over e-bay but you don't have the stress of will it arrive ok, will the person buying it mess me around etc. It is a very smooth process, the communication is great and as long as the item meets the required quality you have you cash in a couple of days.”

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Posted 5 years ago

Good morning Adam, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 5 years ago

“Very easy and efficient service. Would highly recommend”

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Posted 5 years ago

Good morning Jemma, Thank you for recommending Mazuma Mobile! We are really happy to hear about your experience with us. Kind regards Mazuma

Posted 5 years ago

“Easy transaction as always and offer more than some for your old mobiles highly recommended”

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Posted 5 years ago

Good morning Stephen, Thank you for recommending Mazuma Mobile! We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Excellent and quick service! Would defo recommend!”

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Posted 5 years ago

Good morning Gemma, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

Mazuma Mobile is rated 4.1 based on 2,061 reviews