Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quick service”

Helpful Report

Posted 4 years ago

Good afternoon Karen, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 4 years ago

“Great website. Easy to send and fast payment.”

Helpful Report

Posted 4 years ago

Good afternoon Ross, Thank you for the five-star review. It's great you found the process easy and fast! Kind regards Mazuma Mobile

Posted 4 years ago

“I was so pleased with the sevice received and the time it took poared on the Friday and money in my Bank on the Tuesday i would certainly recommend this service and use it again.”

Helpful Report

Posted 4 years ago

Good afternoon William, Thank you for the five-star review. It's great you would recommend us and we look forward to you using us again in the future! Kind regards Mazuma Mobile

Posted 4 years ago

“Brilliant”

Helpful Report

Posted 4 years ago

Good morning Robert, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service. Quick and easy to use. Very trustworthy company.”

Helpful Report

Posted 4 years ago

Good morning Christina, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Maxima mobile are second to none and i wouldn’t sell my mobile with any other company, You are kept updated. From when they receive the phone and you are paid the same day which is an added bonus.”

Helpful Report

Posted 4 years ago

Good morning Anita, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

“They quoted me a price, I posted the item, they paid the price All done in 3 days !”

Helpful Report

Posted 4 years ago

Good morning Julie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“This was my first time It was the easiest thing to do good prices and very fast pay out better than others I’ve used will be using Mazuma from now on”

Helpful Report

Posted 4 years ago

Good morning Nolan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“What can I say, awesome service. Payment very quick”

Helpful Report

Posted 4 years ago

Good morning Edmund, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Have used many times in the past for all sorts of devices and have never had an issue. Will be more than happy to use again in the future.”

Helpful Report

Posted 4 years ago

Good morning Mike, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Incredibly fast and efficient service and great customer service agents in the call centre.”

Helpful Report

Posted 4 years ago

Good morning Jenifer, Thank you for leaving a review. We are thrilled that you loved your experience; our staff will be happy to read what you have written. We put our customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we hope that you will use us again! Kind regards Mazuma Mobile.

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

Good morning Teresa, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Simple and very quick process”

Helpful Report

Posted 4 years ago

Good afternoon Nigel, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma Mobile

Posted 4 years ago

“Fantastic service, such an easy way to sell your phone, payment made the day they received phone, highly recommend”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review and recommendation. We hope you will use us again in the future, Kind regards Mazuma Mobile

Posted 4 years ago

“Excellant, once receved confirmed and paid for quickly.”

Helpful Report

Posted 4 years ago

Good afternoon Wendy, Thank you for the five-star review. It's great the process was quick and excellent for you! Kind regards Mazuma Mobile

Posted 4 years ago

“Fantastic stress free service. Great company to deal with.”

Helpful Report

Posted 4 years ago

Good afternoon Melanie, Thank you for the five-star review and the positive comments! Kind regards Mazuma Mobile

Posted 4 years ago

“Very good customer service, easy to use and very quick”

Helpful Report

Posted 4 years ago

Good afternoon Sarah, Thank you for the five-star review. It's great you found the process easy and quick, Kind regards Mazuma Mobile

Posted 4 years ago

“Quick & simple to sort on line and the delivery and money transaction was double quick”

Helpful Report

Posted 4 years ago

Good morning Peter, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“A fantastic customer service from collecting my phone securely to sending me the money. It was less than two days - I have used Mazuma before because of their speedy service. Thank you”

Helpful Report

Posted 4 years ago

Good morning Debbie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Have used Mazuma a few times before and they’ve always been fantastic! Made the mistake of using a different company last time and what a mistake!! This time I went back to Mazuma! My phone was collected on a day and time suited to me and the very next day I was paid! Incredible!”

Helpful Report

Posted 4 years ago

Good morning Joanne, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews