Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The same day they received my phone I had the money in bank couple of hours later! Great service”

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Posted 4 years ago

Good morning Laura, Thank you for your review! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“The price they quoted was the price I got paid”

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Posted 4 years ago

Good morning Carl, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Really easy process! Would 100% do this again!”

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Posted 4 years ago

Good morning Arran, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Was concerned about sending phone and “waiting” for money but mazuma kept me informed of progress with emails and true to their word the money was in my account day they received the phone. Excellent service”

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Posted 4 years ago

Good morning Brenda, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Great swift and simple process. They made me enjoy selling my phone and were reliable in payment and providing postage and good information.”

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Posted 4 years ago

Good afternoon Adam, Thank you for the five-star review. We really appreciate the positive comments. We hope you will use us again in the future, Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service as always.”

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Posted 4 years ago

Good morning Chris, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Great service, everything was super quick & easy from start to finish, used Mazuma on a number of occasions & will continue to use & would highly recommend, Thank you..”

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Posted 4 years ago

Good morning Nicola, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service. Very helpful call centre staff. Gave the price quoted and money in my bank on the same day. Would definitely use again.”

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Posted 4 years ago

Good morning, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma Mobile.

Posted 4 years ago

“Great straight forward”

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Posted 4 years ago

Good morning Gillian, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“No problems..all straight forward.”

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Posted 4 years ago

Good morning Jennifer, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Really good, quick and paid quickly”

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Posted 4 years ago

Good morning David, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good morning Neal, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“I was very pleased with the quality and efficiency of the service I received. From my initial contact to payment reaching my bank account took 3 working days. I would use Mazuma Mobile again in the future and recommend them to my friends and family.”

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Posted 4 years ago

Good morning John, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

“Great service phone collected by DPD two days later payment into my bank account”

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Posted 4 years ago

Good morning Ellen, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Simple, easy and reliable as always.”

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Posted 4 years ago

Good morning Samantha, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Easy straight forward sale process. I received what they promised me. I am very happy with this company and will use them again. :)”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good morning Keith, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma Mobile

Posted 4 years ago

“Could never log on to my account even though resetting my password numerous times. Past that, service was ok. Relatively regular communication on progress but be prepared to wait.”

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Posted 4 years ago

Good afternoon Grant, Thank you for your review, We are sorry to hear you have been unable to log into your account. We can see that you have a username attached to your account. If you have not tried to log in with your username then it would not allow you to log in. If you have any issues with this in the future, please get in touch with our team and we can assist you with this. We have had minor delays due to the bank holiday weekend this week. We apologise if you were affected by this. We are now up to date. Kind regards Mazuma Mobile.

Posted 4 years ago

“Very easy and reliable process. Received what I was quoted.”

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Posted 4 years ago

Good afternoon Karen, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma Mobile

Posted 4 years ago

“Extremely efficient quick service! All done and money in my account in under a week! Can highly recommend!”

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Posted 4 years ago

Good afternoon Lesley, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma Mobile

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews