Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, swift process from start to finish. Very happy with service.”

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Posted 4 years ago

Good afternoon Anne, Thank you for the five-star review. It's great to hear you are happy with the service, Kind regards Mazuma

Posted 4 years ago

“I can’t believe how easy it was to sell my mobile. Less than 3 days start to finish with money in bank. Fantastic service and I would recommend to anyone!”

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Posted 4 years ago

Good afternoon Anne, Thank you for the five-star review. It's great you received fantastic service and would recommend us! Kind regards Mazuma

Posted 4 years ago

“Brilliant, easy process from start to finish. Money was in my account same day they received item”

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Posted 4 years ago

Good afternoon Natalie, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Good afternoon Kenny, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Unbelievable service collection all covid secure within 2 days payment day after Thoroughly impressed thank you mazuma !”

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Posted 4 years ago

Good afternoon Daniel, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Amazing service , fast payment”

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Posted 4 years ago

Good afternoon Danielle, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service. easy to use, quick payment, no hassles”

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Posted 4 years ago

Good afternoon Victoria, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Good, quick and reliable response. Paid promptly. Might be good to make clearer that chargers are required with some items - caused a small hiccup while I sent those on separately, but otherwise a good service and all OK.”

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Posted 4 years ago

Good morning Linda, Thank you for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please note we have taken on board the current feedback provided regarding the chargers and are already working on it. Again, thank you for taking the time to review our business! Kind regards Mazuma.

Posted 4 years ago

“Great communication from start to finish. No issues with full payment unlike other companies.”

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Posted 4 years ago

Good morning Chris, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Amazing! So quick with payment and such an easy process highly recommended”

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Posted 4 years ago

Good morning Kylie, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very smooth process and good prices would definitely use mazuma again.”

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Posted 4 years ago

Good morning Tia, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Fast payment, brilliant communication.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Simple same day payments great helpful customer services keeping you informed through the selling process Thank you”

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Posted 4 years ago

Good morning Sharon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“It was very good :)”

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Posted 4 years ago

Good morning Marnie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very pleased with Mazuma. Firstly they offered me so much more money for my phone than other companies, then paid the money into my bank account so quickly. Well done Mazuma!”

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Posted 4 years ago

Good morning Susan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“The whole process was straightforward and easy. I was genuinely surprised at how quickly they processed everything. The money was in my bank account within a couple of days of sending my (very old) phone in. Great service”

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Posted 4 years ago

Good morning Russell, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Good morning Richard, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Getting quote , and sending off straight forward. Price quoted not the highest but fair, and most importantly price paid was as quoted. Good speedy service and recommend.”

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Posted 4 years ago

Good morning Brian, Thank you for recommending Mazuma Mobile! We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Great fast efficient service definitely recommend”

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Posted 4 years ago

Good morning Carol, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Great service always fast and reliable”

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Posted 4 years ago

Good morning Callum, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews