Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 863 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The build quality is really good and easy to assemble. The colours are great. The pedals are plastic which is the only let down, they don’t see particularly hard wearing. On the whole, a great value bike that’s fun to ride.”

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Posted 5 years ago

“My Mango bike was very easy to set up and has been very reliable since riding it through London. Since switching the back wheel to a fixed gear I've been even happier :)”

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Posted 5 years ago

“Great bike . Wonderful choice of colours and options. Easily assembled straight out of box and everything works as it should. I would highly recommend these bikes. Andy”

Mango Bikes 5 star review on 9th January 2020

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Posted 5 years ago

“I bought the OG X2 drop just over a year ago to commute in London and it's still running wonderfully, even after taking a few hits! If you ride hard I would upgrade the stock wheels - they only lasted me about 6 months before buckling. Great customer service too, replaced my faulty pedals without hesitation.”

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Posted 5 years ago

“Ordered my bike and accessories end of December, shipping and delivery was quick and easy. Bike assembly was straight forward even if the saddle post was very tight to fit. However, the mud guards were much more difficult. There was no instructions on how to be able to fit them and wasn’t until I called customer services that I found out both the front and the back brakes had to be removed from the bike to be then strew the mud guards into place which was a fiddly task. They have videos on YouTube of how to assemble the bike so one for mud guards would be very beneficial. They also do not tell you that the rear guard has to be cable tied to bike frame to stop it rubbing on your rear wheel which isn’t ideal and personally I think it makes it look like a bodge job. Not only was there this inconvenience, but the plug that goes in the end of the handle bars was damaged and fell straight out when I took it out the box. I contacted customer services who said they would post it, along with the bike cleaner I ordered that I didn’t receive. It’s now the 8th January, so 2 months later, and I still haven’t received the plug or the bike cleaner I paid for and no one is answering my emails!! To add to this, my puncture resistant tyre that I paid extra for keeps going flat, so I suspect there is a puncture...”

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Posted 5 years ago

“Happy? Not really. When I stumbled across Mango Bikes I was so impressed with the custom made feature and by email, spoke with sales who were very helpful and filled me with confidence. The full priced bikes were on offer with 25% discount - can’t go wrong eh? My order was placed on Weds 18/12 and everything I read indicated a 2 day build and 2 day delivery and a chance for a Xmas delivery however the build lead time was more like 7 working days, and the delivery 3/4 days. The bike was dispatched on 31/12 from Ireland and after a few days it was confirmed delivery would be Monday 6/1, today. Although everything has been much slower than anticipated what I didn’t expect was my delivery to be split and only the pedals, reflector and spanners to be delivered today and to be told the second part won’t be with me till tomorrow, 7/1. I’m so fed up with Mango bikes! I’ve waited and taken time off so soon in the new year only to have to organise it all again for tomorrow. Although Mango have been slower than I wanted, their Irish courier company have been very helpful, however their UK counterpart are an absolute joke! I will stick with Halfords in the future. Saying this, I’ve not seen the bike yet and I maybe pleasantly surprised - I hope so.”

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Posted 5 years ago

“I've had my Custom Singlespeed (matt black) for almost three and a half years, and in that time, I estimate that I've covered over 5000 miles. I commute 5 days a week through the year - rain or shine - and the bike continues to please me every time I get on. It handles great, is really comfortable and is nimble in traffic. Yes, the order date to dispatch date was a little longer than expected, but the bike was so cheap that I decided it was worth it, and I'm glad that I waited. Modifications that I recommend would be a decent pair of tyres, a new freewheel and perhaps some narrower bullhorn bars. I have had to replace a number of consumables (namely the tyres, brake pads, chain, chainrings, freewheel, headset and wheel bearings) but the rest of the bike continues to soldier on - and to be fair, the consumables are just because I ride so regularly and in such harsh conditions. I have geared the bike up slightly to give a higher top speed which suits the bike better for my particular commute. The only downsides are the weak freewheel (which I think may no longer be a problem as they have changed to a different brand) and easily damaged decals. Overall, I would highly recommend any of the Singlespeed models as they offer great value for money and are a hoot to ride in towns.”

Mango Bikes 5 star review on 14th December 2019

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Posted 5 years ago

“Cannot recommend Mango Bikes enough! The customer service was perfect when on the online chat. Andrew was very kind and helped me choose the correct bike for the activities i will be doing and helped select the best accessories i needed. Very quick delivery and easy to assemble. Only a slight scratch to the quick release leaver due to falling over in the van but not Mango's fault and overall a great company! Thank you so much!”

Mango Bikes 5 star review on 13th December 2019

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Posted 5 years ago

“I'd been looking for some bullhorn bars if a particular width (and for a reasonable price) for some time and finally found some on the Mango Bikes website. Good quality, perfect shape and at reasonable price. Delivery was prompt and well packed.”

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Posted 5 years ago

“Arrived promptly with great after sales. Has made riding too and from uni much more enjoyable. Would recommend upgraded pedals and tires from base as originals will wear out quickly”

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Posted 5 years ago

“All good - assembled OK - seat post a bit tight but managed to sort that fairly quickly. Lovely piece of kit !”

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Posted 5 years ago

“Great bike ... frame to big though”

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Posted 5 years ago

“I ordered a bike seat. They told me it was in ‘build’ for a month before I emailed them and they told me they didn’t have it in stock and would get it to me soon. If you didn’t have it in stock for over a month why did you let me order it in the first place. I had to suffer on a broken bike seat for over a month when I could have gotten one next day delivered if they told me it wasn’t in stock. I love the brand but this isn’t acceptable. Bike seat was also not the same colour as online but close enough. ( was light pink online; dark pink in person). Quality of the seat is nice enough.”

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Posted 5 years ago

“Received the bike in the box promptly. Easy to put together. Good to ride.”

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Posted 5 years ago

“Very happy with my new bike and the customer service from Mango. A pleasant experience from start to end, thank yoi”

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Posted 5 years ago

“Other than a 2 week+ wait to get my Custom SS if i was writing this review in the first week of ownership I would give my Mango 4 stars. It’s a fun, cheap, nimble bike with good gearing and perfect for my daily commute. Which I actually look forward to riding. HOWEVER... After 1 week of use (yes ONE!!!) the Freewheel started making the occasional clunk, at first I didn’t really think anything of it. The clunk then became more regular, then freewheel failed totally. As I put down pressure the freewheel slipped, the cranks just span (I fell forward onto the bars) and the bike went nowhere (pretty dangerous in Rush hour traffic). Although a bit of back pedalling sorted the problem something was obviously very wrong... After ONE week!!! On closer inspection the Freewheel sounded very rough and I could hear the bearings rattling around inside so I emailed Mango (with a video of the rough sounding freewheel) asking for some advice and assistance. However I never received a reply. I need this bike for work so I had no choice but to buy a new Freewheel from Amazon (next day delivery) and the relevant tool to remove the old one. Removing the old Freewheel and replacing with the new was fairly straight forward (I do have a pretty good level of bike maintenance) but I should not have had to spend more money and time on a bike one week old... Mango need to focus on dealing with their customers issues and less time posting snazzy pictures up on Instagram. Before posting this review I gave them 1 week to reply and even commented on an Instagram post about the issue, Of which there had been no response. Before you purchase please have a think about what you’d do if something goes wrong. It could get costly, especially if you need to use a local bike shop to fix the problem. UPDATED 6th Nov. After leaving this review Mango finally got in contact and offered to refund me the cost of the Parts I had to purchase and sent a T-Shirt as Goodwill gesture. I have therefore amended the original rating from 2 to 3 stars.”

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Posted 5 years ago

“Great bike but no assembly instructions. One item not despatched with order - no advance warning. Rack that was ordered with it doesn’t fit bike therefore useless. I must make it 100% clear the bike itself is amazing. BUT no instructions on assembly so you need to be confident to assemble (it’s not difficult but some instructions would help) plus it is disappointing that they self accessories that clearly don’t fit the frame of the bike.”

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Posted 5 years ago

“The bike came without instructions of how to accurately assemble the bike, and there was no clear instruction online, except for a poorly made YouTube video. Furthermore, the included wrench was made of very soft metal, so were the nuts of the wheels, meaning that it frequently slipped, leaving the nuts damaged. What's worst is that the 6-spoke front wheel became untrue after just a week of riding the bike, without any accident. Mango customer service didn't respond to my emails regarding this.”

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Posted 5 years ago

“Easy to use website, quick delivery and excellent products”

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Posted 5 years ago

“I wanted my fixie to look cool, ride well and generally rock. I ordered wheels and cogs from Mango and I am the happiest bunny in the whole of Bunnyville. The magnesium wheels are so good that I use them in town and am now riding fixie on the Bridle Paths and track of the Surrey. Thank you Mango - you're the best”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 863 reviews