maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,890 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. Very quick and really helpful. I ordered the wrong size curtain and the returns procedure was very simple. If i have any criticism as all, it is that the website is a bit slow to respond.”

Helpful Report

“Really disappointed We purchased the king Laura Ashley Jossette Dove Grey duvet set as the bedroom it was for has a header wall of that wallpaper and we previously had the double duvet set bought direct from Laura Ashley (Josette Dove Grey). This set was NOT the same fabric and was NOT the right colour, which we could not tell until we took it out of the packet….. the packet had stickers on it saying ‘no refund if opened’. Completely useless to use, waste of £68, would never buy from here again.”

Helpful Report

I am sorry you are disappointed and felt the need to leave a negative review. The product we supply is exactly the same as those that are sold by Laura Ashley as they are made by the same manufacturer. Perhaps it was not exactly the same design as you purchased before. There are various Jossette ones. We make it very clear on our website product page, terms and conditions prior to purchase and on the packaging that we can not refund bedding that has been removed due to hygene. The colour is clearly visible through the clear plastic packaging. The product is completely useless to us if it has been as we cannot resell it as new. No customer wants to receive brand new bedding that has been handled by someone previously.

“Excellent service. Items received within two days of ordering, good quality product and beautifully packaged. Wouldn't hesitate to shop with Maison White again.”

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“Lovely product as described and prompt delivery”

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“Prompt and helpful when my purchase didn't initially go through”

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“Sorry I had to return my order as I ordered wrong size”

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“Stunning bedding and excellent quality and amazing customer service”

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“Yes it’s very plastic but on the wall that’s not apparent but I absolutely love it, that little bird song never fails to make me smile. If you like bird song it’s one for you.”

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“I am so pleased with my cushions, they are beautiful! Maisonwhite were good to order from, I didn’t wait very long and the little packet of Love Heart sweets in the package was a very nice touch👍 thank you”

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“Very well pleased the package arrived safely and on time, would definitely recommend this company”

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“Quick delivery, packaged well good price waiting for more to come in stock pleased with my Pixy”

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“Very nice present very much appreciated”

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“Turn up wrong colour green not charcoal”

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Thanks for your review. We haven’t heard from you about this? Can you please send a picture of what you have received? The design does have a green edge to it - which can been see in the images here https://www.maisonwhite.co.uk/product/morris-co-crown-imperial-towel-charcoal/ Kind regards Maison White

“Lovely company, beautifully wrapped package with a lovely note. Quick delivery. Easy ordering and good range at reasonable prices. My daughter was delighted with her delivery.”

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“Designers Guild i grabbed the opportunity to order a superking duvet cover. its vivid bright and gorgeous design .”

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“Excellent service, item arrived speedily and very well wrapped. Very pleased.”

maisonwhite.co.uk 5 star review on 12th February 2026

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“First time ordering with Maison White. I used the free delivery and it arrived quickly. My Charlie Bear was packed really well. Would definitely buy from Maison White again.”

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“It’s funky so pretty. Lots of compartments to keep all your travel documents together.”

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“Efficient and friendly service. Would definitely recommend and purchase again. Good quality and range of products.”

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“It’s a very nice piece”

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maisonwhite.co.uk is rated 4.9 based on 7,890 reviews