maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,628 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, arrived quickly, perfect!”

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“I had never heard of Maison White before but stumbled upon it while hunting for presents. Oh my gosh- what fantastic customer service. The best I've had in years. The items were shipped the same day and packaged with some of the best care I've ever seen! The customer service email was also extremely kind and responsive. Wonderful, efficient, kind people! Have happily ordered from them again and would happily do so in the future!”

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“Lovely quality and beautiful patterned towel! Highly recommend!”

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“Prompt delivery, item as described and at a fair price. Very pleased with the product.”

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“Absolutely perfect experience. Easy to use website, great order process and quick delivery. Will definitely use again.”

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“Great website. Fast, efficient and careful packaging. Highly recommended”

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“Excellent customer service.I have been trying to find this rare Jellycat for a while now. Maison White notified me when they had stock available.”

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“This is a brilliant seller. The package arrived well packed and on time. Notifications were given about delivery. I will use this site again.”

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“Beautiful lamp both in quality and looks.”

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“Gorgeous product and a quick seamless delivery”

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“Very quick delivery and beautifully packaged.”

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“Well packaged and promptly delivered. Good quality item”

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“Quick delivery &we'll packaged”

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“I was able to find a lovely birthday present for our granddaughter at a great price and with speedy delivery!”

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“Daisy Puffin arrived the next day and I love her. Already have the puffin with the sou'wester so complement each other. Great company to use”

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“Very pleased with the product and the service. I'm sure my baseball loving grandson in the US will be thrilled with it.”

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“Excellent service, communication and deliver of item. I would recommend maison white as an efficient and professional company.”

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“I bought this product last year as a gift for a friend. This year I have bought more. Good efficient service. I will be buying from you again.”

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“Really couldn’t be more pleased with the service I received: the website was simple and easy to use, and the buying process simple; I was kept updated throughout the sending process; and then the parcel arrived quickly and beautifully made up. Very happy :)”

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“Good one hhgfyj vsfhnbf”

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maisonwhite.co.uk is rated 4.9 based on 7,628 reviews