maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,716 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came quite quickly and product exactly as described!”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted the delivery was quick and the product exactly matched the description. If there’s anything else you need, we’re here to help. Best wishes, Maison White Team

“Delighted with this mini mug which has a Snowdrop design ! Lovely for a cuppa and much admired . It arrived well packaged and quickly . Thank you .”

Helpful Report

Hi William, Thank you so much for your lovely review! We’re delighted you’re enjoying the Snowdrop mini mug and that it arrived quickly and well packaged. Your kind words mean a lot to us. Warm wishes, Maison White

“Excellent customer service and communication, goods arrived when promised, thank you”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted you had excellent customer service and that the goods arrived when promised. Your support means a lot to us. Warm regards, Maison White

“Lovely decoration great price quick delivery”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled you loved the decoration, found great value, and that delivery was quick. Your feedback means a lot to us. Warm regards, Maison White

“The table arrived very quickly and my husband was delighted with his early Xmas gift. Thank you for your quick and efficient service.”

Helpful Report

Hi Prunella, Thank you for your lovely review! We’re delighted the table arrived quickly and that it’s a happy early Xmas gift for your husband. We appreciate your kind words about our service. Warm regards, Maison White

“Very happy with my purchase of a Maileg vintage floor lamp for a doll’s house. The communication from Maison White was excellent. The order arrived well packaged with some very nice touches including some love heart sweets. I cannot wait to see my granddaughter’s face when she opens it! Lovely service which I definitely recommend.”

Helpful Report

Hi Vicky, Thank you for your wonderful review! We’re thrilled you’re happy with the Maileg vintage floor lamp and that the packaging and thoughtful touches brought a smile. Warm regards, Maison White

“Great service, item arrived promptly and well packaged. Good communication”

Helpful Report

Hi Julie, Thank you for your 5/5 review! We’re delighted the item arrived promptly, was well packaged, and that you received good communication. We’ll pass your kind words to the team. If you need anything else, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Very happy with my purchase. The order came quickly and it was well packed and presented. The little mouse is adorable and I am looking forward to gifting it!”

Helpful Report

Hi Argyro, Thank you for your wonderful 5/5 review! We’re thrilled you’re happy with your purchase, that it arrived quickly and well packed, and that the little mouse is adorable—perfect for gifting. If you need anything else, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Excellent service”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled you had excellent service from Maison White. If there’s anything else you need, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Bought for a friend as an early Christmas pressie as she has always liked mine. Very happy Thank you so much”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled this made a lovely early Christmas pressie for your friend and that you’re very happy with it. We hope she loves it as much as you do. If there’s anything else you’re considering, we’re here to help. Warm regards, Team maisonwhite.co.uk

“Ordered easily. Arrived quickly. A present for my granddaughter and not yet given, but I know she will be over the moon with her little penguin”

Helpful Report

Hi Joanna, Thank you for your wonderful 5/5 review! We’re delighted the ordering process was easy and the delivery quick. It sounds like a perfect present for your granddaughter, and we hope she adores the little penguin. If there’s anything else you’re eyeing, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Quick delivery, this is a gift so not opened yet but grandson will love it. Brilliant price. Thanks”

Helpful Report

Hi Samantha, Thank you for your wonderful 5/5 review! We’re thrilled the delivery was quick and that it’s a gift your grandson will love. Glad you found it at a brilliant price. If you need anything else, we’re here to help. Best wishes Maison White Warm regards, Team maisonwhite.co.uk

“Really pretty, the stems could have been further into the base.”

Helpful Report

“Excellent service and fast delivery. Highly recommend”

Helpful Report

“Beautiful lights”

Helpful Report

“They got the order out to me quickly and was received easily from the courier.”

Helpful Report

“Bought a lovely candlestick, when it arrived I liked it so much I bought another. Good prompt service.”

Helpful Report

Hi Linda, Thank you for your wonderful 5/5 review! We’re thrilled you love the candlestick and that you’ve bought another, and that you found our service prompt. We’ll pass your thanks to the team. If there’s anything else you’re after, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Speedy service. At least some Jelly cats in stock.”

Helpful Report

Hi Angela, Thank you for your fantastic 5/5 review! We’re thrilled you found our service speedy and that Jellycats are in stock for you. If there’s anything else you’re after, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Good quality soft cushion. True William Morris patterns. Look stunning. Good price!!”

Helpful Report

Hi Elena, Thank you for your wonderful 5/5 review! We’re thrilled you’re enjoying the good quality of the cushion, its William Morris pattern, and that it looks stunning at a good price. We’ll be sure to pass your kind words along. If there’s anything else you’re eyeing, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Arrived well packaged on time and in perfect condition.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,716 reviews