maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,808 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, I am truly delighted with my wrendale hedgehog wall clock. It is even better than the picture. Lovely size and fits perfectly on my wall. Highly recommend anyone buying it you won't be disappointed.”

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“This lovely shop sells jellycat online and i love the service that they provide. The website is very easy to use and the parcels always come beautufully wrapped. Their customer service is excellent and i enjoy ordering from maison white than the official jellycat online shop! Yes, i would definately reccommend this website.”

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“Great item at a bargain price. Communication clear and shipping fast. Even arrived with a free sweet! Was a first time shopper but now wi be a repeat customer.”

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“First time I’ve used maisonwhite.co.uk and really impressed with how quickly my order arrived. I’ll definitely order from them again!”

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“Ordered from maison white as item out of stock at M & S. I was not disappointed free delivery for my Laura Ashley throw and item arrived promptly and exactly what I expected.”

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“Well packaged and speedy delivery”

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“Very nice duvet and pillow cases. Good quality.”

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“Lovely little cat”

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“Excellent quality 100% cotton. William Morris Strawberry Thief duvet cover and two pillowcases. Fast order, fast delivery, thank you.”

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“Quick delivery of my item; it was also well packaged. A little sweet was also enclosed, which made my day! Thank you so much.”

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“Great experience. Easy purchase process; quick dispatch and delivery with updates; and items arrived safely, even double bagged 🩷”

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“What I wanted wasn't available from Jellycat direct and someone suggested Maison White. They have a great selection of products plus, good availability and a variety of delivery options which meant I got the product in plenty of time. Now looking at what else they have on offer in their post Christmas sales!”

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“Very pleased”

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“I bought the wooden dolls pram for my 22 month old granddaughter. It is perfect. Very easy to assemble, well made and sturdy. Delivery was quick. I can highly recommend Maison White.”

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“Absolutely outstanding customer service, they went above and beyond to deliver and I am so so grateful. Wonderful product as well, beautifully packaged. Can’t recommend enough!”

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“Excellent product and outstanding customer service, thank you.”

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Hi Julie, Thank you for your wonderful 5/5 review! We’re thrilled you found the product excellent and our customer service outstanding. We’ll pass your thanks to the team. Best wishes Maison White

“Gorgeous big fox soft toy, very helpful fast service.”

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“I bought some mugs, coasters, a jug and tin in the blue tits and lemon range. They are all excellent quality and will fit in well with my friend’s wallpaper. (!) I am delighted with them.”

Helpful Report

Hi David, Thank you for your wonderful 5/5 review! We’re delighted the mugs, coasters, jug and tin are of excellent quality and will fit in well with your friend’s wallpaper. We’ll pass your thanks to the team. Kind regards, Maison White

“Easy to order and quick delivery , especially in the festive season. Very pleased with the goods ordered , they are good quality and just as described on the website.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted you found the ordering easy, delivery quick, and the goods to be of good quality and just as described on the website. We’ll pass your kind words to the team. Best wishes, Maison White

“Great service and very competitive price. The item was delivered in time for Christmas for free. Which was great service considering how close to Christmas I ordered it. Comms we're great when I enquired about delivery. I have bookmarked the website and look forward to future purchases.”

maisonwhite.co.uk 5 star review on 25th December 2025

Helpful Report

Hi David, Thank you for your wonderful 5/5 review! We’re thrilled you found our service great, pricing competitive, and that delivery arrived in time for Christmas with free delivery. Love the picture too! thats one happy 'Charlie Bear'. We look forward to serving you again soon. Kind regards, Team maisonwhite.co.uk

maisonwhite.co.uk is rated 4.9 based on 7,808 reviews