maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.87

4.9 Rating 6,520 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 6,520 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 1st April 2024

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and gorgeous high quality product”

Helpful Report

“I placed an order for a baby shower gift, order came quickly and was kept updated on delivery, when item arrived it was the wrong product I emailed and was dealt with quickly by Charlotte who step by step explained what I needed to do to return my item I then didn't want to reorder for the same thing to happen so it went through as an exchange, really good customer service from an online business, Will order again”

Helpful Report

“Great value product, delivered fast and with care thank you.”

Helpful Report

“Very quick and efficient service. Order was received very quickly.”

Helpful Report

“Prompt and efficient.”

Helpful Report

“Great item quick service”

Helpful Report

“good delivery time, good price.”

Helpful Report

“Excellent service. Next day delivery, tracked all the way, perfect.”

Helpful Report

“Product arrived on time, website easy to navigate and amazing Jellycat , Thank you!”

Helpful Report

“Beautiful little snow dragon. It's so soft and I know my new grandson will love it. It arrived quickly and packaged with care.”

Helpful Report

“My grandson is very pleased with his birthday present. Thank you for your prompt delivery. Would recommend maisonwhite.”

Helpful Report

“Ordered a replacement for my granddaughters comfort toy. Very prompt response and delivery.”

Helpful Report

“Easy to use website. Pleased with the speed and efficiency of delivery. Soft toy was protected, but not wastefully over-packaged. Arrived in plenty of time for my daughter's birthday. Thank you”

Helpful Report

“Great service Speedy delivery”

Helpful Report

“I was delighted to find the model I wanted at the best price online. It arrived very quickly - I am a very satisfied customer!”

Helpful Report

“I ordered some curtains and they are exactly as shown and described on the website. They arrived well packaged and on time. I would certainly recommend Maison White.”

Helpful Report

“No problems dealing with this company despite never having heard of them before.”

Helpful Report

“Easy to order, my chair arrived in a few days. Great service and I would certainly buy again and recommend them. Thank you”

Helpful Report

“Lovely staff, very helpful. Made it all very easy for me to order . Thank you”

Helpful Report

“Order arrived damaged, these things happen, contacted Maison white spoke to a very nice lady who said take a picture and send email. I did as instructed expecting a replacement but no I was told a refund was arranged but they wouldn't send a replacement Incase it happened again?”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 6,520 reviews