maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,718 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Maison White. Not used this company before but will definately use them again. Everything was clear from start to finish & item arrived exactly as notified. Many thanks.”

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“Friendly excellent service. Very helpful and efficient.”

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“Excellent swift delivery. Beautiful product. All good.”

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“I was very happy with the the ease of ordering and it was delivered quickly. Very securely packed. Nice company all round. I would certainly use them again.”

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“Extremely efficient and fast delivery of exactly what I wanted.”

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“Good quality socks, prompt delivery and a lovely gift bag included.”

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“Great company to deal with. Quick delivery. Item was well packaged and really lovely”

maisonwhite.co.uk 5 star review on 3rd December 2025

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“The tree came quickly, was very easy to construct and I really like it.”

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“Found exactly what I was looking for at a more competitive price than any other online store. My order was carefully packed and dispatched quickly. Extremely happy with purchase and ordering experience.”

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“Very good quality, looks like real.”

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“My number one online shop for Maileg and Moulin Roty. I am slowly building a collection of toys for my grandchildren that are high quality and in turn have the ability to provide years of wonderful imaginative play scenarios. Delivery is fast, communication is superb. Thank you Elise for your prompt replies to emails.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled to be your number one online shop for Maileg and Moulin Roty, and that our products are helping you build a lasting collection for your grandchildren. We’re glad the delivery was fast and the communication superb, and we’ll be sure to pass your thanks to Elise. Thank you also for the product reviews, they are a great way for us to show other people how gorgeous these toys are! Best wishes Maison White

“Excellent wall clock for our kitchen, it matches with all the units, perfect.”

Helpful Report

Hi Allan, Thank you for your wonderful 5/5 review! We’re delighted the wall clock is perfect for your kitchen and that it matches your units so well. Warm regards, Maison White

“Lovely cushions & got them at a great price! Royal Mail was a little slow in getting them to me but it was worth the wait!”

Helpful Report

Hi Fiona, Thank you for your wonderful 5/5 review! We’re delighted you love the cushions and that you felt you got a great price. Sorry to hear Royal Mail was a bit slow, but we’re glad it was worth the wait. If there’s anything else you’re eyeing, we’re here to help. Best wishes Maison White

“Excellent service - bought 2 sets of curtains, delighted with them, arrived very quickly”

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“Excellent value, good communication and delivery as expected 😃”

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Hi Karen, Thank you for your wonderful 5/5 review! We’re glad you found excellent value and that communication and delivery met your expectations. We appreciate your support. If there’s anything else you need, we’re here to help. Kind regards, Team Maison White

“Recently ordered a lovely bracelet and it arrived promptly and well packaged.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted to hear the bracelet arrived promptly and was well packaged. We’re glad you’re happy with your purchase, and we appreciate you choosing Maison White. If there’s anything else you’re eyeing, we’re here to help. Kind regards, Maison White

“Great service from Maisonwhite. The product is charming and she was really pleased to receive for her birthday.”

Helpful Report

Hi Joe, Thank you for your wonderful 5/5 review! We’re thrilled to hear the service from Maison White was great and that the product is charming and treasured for her birthday. We’ll pass your kind words along to the team. If there’s anything else you’re looking for, we’re here to help. Best regards, Maison White

“On time delivery, great condition”

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Hi Maisie, Thank you for your wonderful 5/5 review! We’re delighted the delivery was on time and the condition was great. Kind regards, Maison White

“Thank you”

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Hi Paata, Thank you for your wonderful 5/5 review! We’re thrilled you chose maisonwhite.co.uk. If there’s anything else you need, we’re here to help. Kind regards, Maison White

“Straightforward to deal with. I cannot comment on the quality of the purchase as it is a Christmas presnt and still unopened.”

Helpful Report

Hi Christina, Thanks for your review. We’re glad it was straightforward to deal with. If you need anything, we’re here to help. Kind regards, Maison White

maisonwhite.co.uk is rated 4.9 based on 7,718 reviews