maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,628 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my order ! The wreath is better than picture nice quality ! Would recommend this shop”

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“Haven't actually received the item and have already been asked to review, so can't really recommend.”

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“Received damaged, refund taken”

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Hi Gary Thanks for leaving a review, we are sorry to see this got damaged on it's way to you. We appreciated this is frustrating. I can see you were refunded in full.

“Excellent communications, great quality product at good price, quick delivery.”

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“Cannot fault this company. One of my favourite retailers in the entire world . You are the best Rach”

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“Love the cushions . Service excellent and fair price. I shall return”

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“Really lovely bunny, everything good. Can’t find fault with anything except having to write 10 words for a review. We’re all busy.”

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“I searched everywhere online for a spare pair of pillowcases to match a Laura Ashley duvet I had purchased and I couldn't find any. Until I came across Maison White online. Et voila! The perfect set of pillowcases was waiting for me! Ordered and received quickly in perfect condition. A very happy customer. A++++”

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“I will be shopping with maison white again. Website was easy to manage also with it being my first order I go 10% off.”

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“Very efficient, would recommend”

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“Very fast shipping, came the same week i ordered with a free catalog, sweetie and thank you note too! And my items were perfect, thank you!”

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“Excellent delivery & service, great choice & price, packaged beautifully. Thanks very much .”

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“Speedy, economical and exactly as described/ expected 👌”

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“Beautiful christmas decor, Really full and bushy. Very christmas!!!”

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“Here’s a polished version of your review — clear, friendly, and natural for posting on Google or Trustpilot: --- ⭐️⭐️⭐️⭐️⭐️ I recently purchased a Sophie Allport Kingsize Duvet Cover from Maison White at a very good price. The online ordering process was really easy, and my order was dispatched and delivered very quickly. Excellent service all round — I’d definitely recommend Maison White. Thank you! I will be ordering again soon.”

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“Love them, they were exactly what I was looking for.”

maisonwhite.co.uk 5 star review on 31st October 2025

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“First time I've ordered from this company. Was very impressed with both the quick delivery and communication and with the item I ordered. It is a Christmas present and I'm sure the recipient will be delighted with it. Excellent purchase and very reasonably priced. Will use this company again.”

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“This was my first order and i was very impressed with the price, the product & the prompt service.”

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“Wonderful service as always from Maion White. My order arrived quickly and was carefully packaged. I love the whale tail hooks - they have a lovely whimsical, slightly rustic charm that’s perfect for a beach house.”

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“Great service. Fast delivery.”

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maisonwhite.co.uk is rated 4.9 based on 7,628 reviews