maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,115 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

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“Absolutely love this store and service is superb. Curtains are my downfall ha and this store seem to have ones namely Laura Ashley with colourways I haven’t come across anywhere else. Great store can’t recommend enough .”

Helpful Report

“Good communication regarding delivery. Product delivered really quickly. The wings look amazing on my bedroom wall. Really really pleased 😁. Would definitely buy from Maison White again.”

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“I've had a few items from Maison White now and I've been very pleased with every transaction, I specifically like their Charlie Bears, my last purchase was the Loch Ness Monster and wow, she's absolutely stunning! I will remain a repeat customer.”

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“Very quick efficient service”

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“Although delivery wasn't the quickest, I received my order well wrapped, and was informed as soon as it was dispatched (7 days after I placed the order). Very happy with the product.”

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“The order received was the wrong design and does not match the duvet cover. I have received no reply back from my email pointing this out”

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Hi Thanks for your review. We did reply on Saturday at 19:50, we will resend the email, it may have landed in your Junk mailbox

“I ordered the light blue Karlsson cuckoo clock which I love the bird tweets delightfully & much nicer to have a sweet bird sound rather than a cuckoo sound & enjoyable to hear every hour. I had seen one at someones house so I knew exactly what I was ordering. it was easy to order online & was delivered very quickly. I was well packaged thank you.”

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“Such a gorgeous little bird - perfect for my garden feature. Amazing price & I must say the best and most thoughtful packaging ever. Thank you so much”

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“I ordered a product online. The process was easy. The item arrived on time and was beautifully packaged. No issues all all. Well done!”

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“Lovely quality and feel. Delivery as aadvertised.”

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“Excellent service . My order arrived on time and safely packaged , important given its fragility . I would definitely order from maisonette white again .”

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“Originally ordered curtains from a well known store who had issues with delivery and cancelled order after a 10 day wait. Excellent service from Maison White, ordered and delivered in 3 days, and they were £12 cheaper, will definitely be using your company again”

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“Very happy with the efficient and quick service. My order came very fast.”

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“Lovely shop, lovely item and staff very friendly. Even helped me out to my car with the item which was very much appreciated!! Many thanks”

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“Excellent service and item as described ed. It arrived really quickly too Thankyou”

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“Bought this tulip vase for my mother and she is absolutely delighted with it. Extremely well packaged and quick delivery. Would highly recommend Maison White if you are looking for unusual, quality gifts that are reasonably priced.”

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“Amazing customer service. Had an issue with my order and I had a reply outside of work hours and everything sorted super quick. Love this company. Highly recommend them.”