maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,433 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 30th July 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and was happy to find the last Blossom. Will definitely keep them in mind for future shopping.”

Helpful Report

Hi there, Thank you for your fantastic review! It’s always a joy when we can help our customers find what they’re looking for. We truly appreciate your support and look forward to serving you again in the future! Warmest regards, Team maisonwhite.co.uk

“Telephoned the Company directly to place my order. Very helpful friendly service. Laura Ashley duvet set arrived (free post) only 3 days later and is beautiful and at a far more reasonable price than other retailers. Thank You!”

Helpful Report

Hi Eunice Thank you for taking the time to leave a wonderful review, we are so pleased to hear you are happy with our services :) and it was a pleasure to talk with you. The design you chose is gorgeous, it's new in for us and has been so popular! Best wishes Maison White

“Found a much sought after jellycat bunny with guys and it was posted promptly. Gorgeous item. Thanks so much!”

Helpful Report

Thank you for the lovely review Jade, so pleased to hear we had the Jellycat you were looking for :) Best wishes Maison White

“Everything from booking online and receiving goods was5star will use this company again”

Helpful Report

Hi Janet, What a lovely review, thank you so much - we're thrilled you are happy and we look forward to being of service again Many thanks Maison White

“Great service!”

Helpful Report

Thanks so much for the 5 star review, we're pleased we could offer a great service Take care and hope to be of service again soon Maison White

“This is beautiful bedding and great quality, ordering was simple and delivery was quick”

Helpful Report

Ooh What a perfect match! Thank you for sharing the picture with us those soft grey hues look stunning! And also for the lovely 5 stars! Best wishes Maison White

“Excellent website, delivery easy to track and product very securely packaged.”

Helpful Report

Hi Adrian, Thank you for your fantastic review! We’re delighted to hear that you enjoyed your experience on our website and that your order arrived securely packaged. It’s our priority to ensure a smooth delivery process for our customers. Warm wishes, Maison White

“A wonderful family business with such great service My order arrived promptly within a few days with regular updates Beautifully packaged with a thoughtful thank you card and a packet of sweets So very thoughtful I would highly recommend Maison White”

Helpful Report

Hi Elizabeth, Thank you so much for your fantastic review! We’re delighted to hear that you had a great experience with us and that our little touches made your order feel special. Your recommendation means the world to us! Best wishes, All of the team at maisonwhite.co.uk

“Highly recommend Easy website and arrived quickly”

Helpful Report

Hi Sandra, Thank you for your fantastic review! We're delighted to hear you found our website easy to use and that your order arrived promptly. Your recommendation means a lot to us! Warmest wishes, Maison White

“The most beautiful little mouse. The perfect present for my new great niece . A very good price and it arrived promptly. The wrapping was also very good. Im very happy 😊.”

Helpful Report

Hi Kate, Thank you for your wonderful feedback! We’re delighted to hear that the little mouse made the perfect gift for your great niece. It’s great to know that you appreciated the wrapping and prompt delivery as well. Your happiness means a lot to us! 😊 Warm wishes, Maison White

“Excellent customer service and item was well packaged. Arrived quite quickly.”

Helpful Report

Hi Edwena, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our customer service and that your item arrived quickly and well packaged. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

“Brilliant, exactly as expected and well packaged - cheaper than elsewhere too! Thank you!”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that your experience was just as you hoped and that you found our prices competitive. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Very good service, quality products quick delivery bought for granddaughters birthday she loved it reccomend..”

Helpful Report

Hi Christine, Thank you for your fantastic review! We're delighted to hear that your granddaughter loved her gift. It's always wonderful to know our quality products and service made a special day even better. We truly appreciate your recommendation! Warm regards, Team maisonwhite.co.uk

“Lovley bedclothes at very reasonable price”

Helpful Report

Hi Kathy, Thank you for your fantastic review! We're delighted to hear you love our bedclothes and found them at such a reasonable price. It's always our goal to provide beautiful products that are accessible to everyone. Warm regards, Team maisonwhite.co.uk

“My order was well packaged and delivered quickly, and the little sweet treat was a lovely touch. Great communication too, I would recommend this company.”

Helpful Report

Hi Fiona, Thank you so much for your kind words! We're thrilled to hear that you appreciated the packaging and enjoyed the sweet treat. It's always our goal to provide great communication and speedy service. Your recommendation means the world to us! Warm wishes, Team maisonwhite.co.uk

“Quick delivery. Excellent service.”

Helpful Report

Hi Patricia, Thank you for your fantastic review! We're delighted to hear that you experienced quick delivery and excellent service. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team maisonwhite.co.uk

“Easy to use web site, no issues with ordering online, parcel arrived in the timescale advised, delivery made by Royal Mail. Duvet cover and pillowcases are as stated on the website (and I managed to order the colour bedding I wanted!)”

Helpful Report

Hi Caroline, Thank you for the fantastic review! We're delighted to hear that you found our website easy to navigate and your order arrived right on time. It's great to know that you received the duvet cover and pillowcases just as expected, and we're thrilled you got the colour you wanted! Warm wishes, Team maisonwhite.co.uk

“⭐️⭐️⭐️⭐️⭐️ Absolutely lovely experience! I ordered a Milkshake Jellycat from this website and I couldn’t be more pleased! It arrived quickly, beautifully packaged, and in perfect condition. You can really tell it’s a small family-run business with care behind it, the attention to detail and personal touch made it feel special. I’d definitely recommend them and will happily shop again. Thank you so much!”

Helpful Report

Hi Madison, Thank you for your fantastic review! We’re delighted to hear you had such a lovely experience with us. It’s wonderful to know that you appreciated our care and attention to detail. We truly value our customers and love making your shopping experience special. We look forward to welcoming you back soon! Warm wishes, Team maisonwhite.co.uk

“Good service and communication. Free delivery via royal mail within a few days. Item was the best price I could find on the internet and free delivery made it substantially cheaper than the next cheapest, well packaged and as expected. Would purchase again from Maison White.”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service and found the best deal with free delivery. It means a lot to us to know that you were pleased with your purchase and its packaging. We look forward to serving you again in the future! Warm wishes, Team maisonwhite.co.uk

“Purchased a beautiful king size duvet set from Maison White at an excellent price over 20% less than 'competitors'. Ordering online was incredibly easy. The website was welcoming and straightforward. Delighted with the speed of dispatch and delivery. A first class experience. Thank you.”

Helpful Report

Hi Edward, Thank you for your fantastic review! We are delighted to hear you enjoyed a seamless shopping experience with us and are thrilled with your lovely king size duvet set. It's great to know our pricing and service standards stood out for you. Looking forward to serving you again! Warm regards, Team maisonwhite.co.uk

maisonwhite.co.uk is rated 4.9 based on 7,433 reviews