maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,631 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase of a Maileg vintage floor lamp for a doll’s house. The communication from Maison White was excellent. The order arrived well packaged with some very nice touches including some love heart sweets. I cannot wait to see my granddaughter’s face when she opens it! Lovely service which I definitely recommend.”

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“Great service, item arrived promptly and well packaged. Good communication”

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“Very happy with my purchase. The order came quickly and it was well packed and presented. The little mouse is adorable and I am looking forward to gifting it!”

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“Excellent service”

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“Bought for a friend as an early Christmas pressie as she has always liked mine. Very happy Thank you so much”

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“Ordered easily. Arrived quickly. A present for my granddaughter and not yet given, but I know she will be over the moon with her little penguin”

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“Quick delivery, this is a gift so not opened yet but grandson will love it. Brilliant price. Thanks”

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“Excellent service and fast delivery. Highly recommend”

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“Beautiful lights”

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“Bought a lovely candlestick, when it arrived I liked it so much I bought another. Good prompt service.”

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“Speedy service. At least some Jelly cats in stock.”

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“Good quality soft cushion. True William Morris patterns. Look stunning. Good price!!”

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“Arrived well packaged on time and in perfect condition.”

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“Beautiful item, bought as a Christmas gift, well packaged with quick delivery 😀”

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“Straightforward ordering and payment system, & prompt delivery.”

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“Efficient delivery”

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“Arrived on time well wrapped just as I ordered.”

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“I was very happy with their customer service as I ordered the wrong colour. I emailed them and within the hour it was sorted. The gift wrap service is a nice touch and is really nice. I would highly recommend this company”

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“Very happy with the product - Jellycat Silver Star - and the service from Maison White.”

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“Great service - quick delivery- product as expected!”

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maisonwhite.co.uk is rated 4.9 based on 7,631 reviews