maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.87

4.9 Rating 6,520 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 6,520 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st April 2024

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cute and contemporary. It’s plastic and the bird doesn’t ‘cuckoo’ but has a generic bird song.”

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“Really quick delivery, unfortunately the wrong product was sent and did not match what I ordered. Customer service were great, they responded promptly, apologised and resolved the issue easily!”

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“good delivery time, good price.”

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“Good service & quick delivery”

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“Delivered as stated but boxing left behind for us to dispose of”

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“Maison White were really quick at dispatching my Jellycats. The only reason I didn't give them 5 stars is because I would have liked the Jellycats to come with their Jellycat bags.”

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“product arrived quickly which was great seeing as it was placed late for Christmas delivery. However, the product could have been wrapped better inside the bag as had the bag ripped there was no protection inside and the bear could have been damaged.”

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“Very fast delivery and good price”

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“Delivered on time and packaged well”

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“Very efficient and quick delivery.”

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“The product is very good. Looks good in my cupboard. A little small. I am ready to use.”

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“Arrived within timescales given and well packaged. Smaller than expected but I am sure my grand daughter will love it.”

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“I am absolutely delighted with my purchase of Dexter Dog for my granddaughter's first Christmas and can't wait to see her with him! Ordering online, unseen could have been a bit of a risk, but when he arrived he more than met my expectations and it was love at first sight! Excellent quality ,sturdy and really cute. On ordering , I was also shown the option of adding a dog coat for him, which I hadn't known about and will become fun putting on his coat ,when we go out!”

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“Goods were great quality at a reasonable cost. Big mistake is using Royal Mail to deliver the goods. Totally unreliable delivery service.”

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“Item is wonderful, just what I hoped for however the 'gift packaging' and outer packaging were both battered and tatty... disappointing for a gift but still happy with the actual item.”

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“May have been my error but the jellycat came out a lot smaller than i expected, it was good quality but for the price i paid, it should have been bigger”

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“Lovely cards although a little smaller than I expected.”

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“I have regularly bought duvet covers from maison white and and always loved them.”