maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,099 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 2 star review on 3rd August 2026

Katie Holden

maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although delivery wasn't the quickest, I received my order well wrapped, and was informed as soon as it was dispatched (7 days after I placed the order). Very happy with the product.”

Helpful Report

“I ordered the light blue Karlsson cuckoo clock which I love the bird tweets delightfully & much nicer to have a sweet bird sound rather than a cuckoo sound & enjoyable to hear every hour. I had seen one at someones house so I knew exactly what I was ordering. it was easy to order online & was delivered very quickly. I was well packaged thank you.”

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“Look good haven’t opened them yet do seem to be a slight different colour to the bedding.”

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“£35 CHEAPER THAN ON OTHER SITES DOES HAVE WHITE LINES THROUGH THE PATTERN WHICH DOES NOT SHOW UP IN PHOTOS. CREASES WHEN SAT ON OVERALL VERY PRETTY AND REASONABLE QUALITY”

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“Lovely item but did take a while to arrive.”

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“Lovely product just disappointed no fittings to put on the wall .. otherwise happy ….”

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“Prompt and efficient service.”

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“Very pretty and unusual dinner set. Only time will tell as to how it wears.”

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“It was very good! Products true to photo and real brands.”

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“Never ordered from here before but will in the future quick delivery & good prices. 😊”

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“Charlie bear arrived as described, quick delivery, very pleased. Many thanks.”

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“Easy to order from the website. Item clearly marked in the description. One thing that would have made the shopping experience better would have been to receive a confirmation email when the order had been placed. I was on the verge of contacting the company when I received an email to say my item had been sent.”

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“We like the hare cushion and only wish we had ordered the smaller one. Our flat, not blaming anyone else.”

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“Straight forward to order from but deliver took longer than other couriers and there seemed a lon gap from confirmation of order to dispatch. I almost contacted you to check my order hadn’t hon astray.”

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Hi, thank you for taking the time to review. I have checked your order. It was placed at 11 am on Friday 16th with the free postage option. We posted your order on Monday the 19th via Royal Mail tracked 48 and can see it was delivered on Wednesday the 21st. Can’t really get better than that, so I do not understand your comments. Kind regards Maison White

“Well packaged and speedy delivery”

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“I have sent two emails re non delivery but didn’t receive a reply. You told me the items had been dispatched. Tracking said to be delivered Thursday and then Friday of last week. Parcel seemed to be held at Northampton. Parcel finally arrived today. The Post Office let your delivery down. Might want to use a different courier.”

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“Good quality socks, prompt delivery and a lovely gift bag included.”

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“Straightforward to deal with. I cannot comment on the quality of the purchase as it is a Christmas presnt and still unopened.”

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Hi Christina, Thanks for your review. We’re glad it was straightforward to deal with. If you need anything, we’re here to help. Kind regards, Maison White

“Really pretty, the stems could have been further into the base.”

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“They got the order out to me quickly and was received easily from the courier.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 8,099 reviews