maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 29th September 2026

Caroline Buist

maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Jellycat Amuseable for my daughter. She loved it as she hadn't seen that particular one before. Delivery was quite quick but expensive for the size of the product.”

Helpful Report

“Although delivery wasn't the quickest, I received my order well wrapped, and was informed as soon as it was dispatched (7 days after I placed the order). Very happy with the product.”

Helpful Report

“I ordered the light blue Karlsson cuckoo clock which I love the bird tweets delightfully & much nicer to have a sweet bird sound rather than a cuckoo sound & enjoyable to hear every hour. I had seen one at someones house so I knew exactly what I was ordering. it was easy to order online & was delivered very quickly. I was well packaged thank you.”

Helpful Report

“Look good haven’t opened them yet do seem to be a slight different colour to the bedding.”

Helpful Report

“£35 CHEAPER THAN ON OTHER SITES DOES HAVE WHITE LINES THROUGH THE PATTERN WHICH DOES NOT SHOW UP IN PHOTOS. CREASES WHEN SAT ON OVERALL VERY PRETTY AND REASONABLE QUALITY”

Helpful Report

“Lovely item but did take a while to arrive.”

Helpful Report

“Lovely product just disappointed no fittings to put on the wall .. otherwise happy ….”

Helpful Report

“Prompt and efficient service.”

Helpful Report

“Very pretty and unusual dinner set. Only time will tell as to how it wears.”

Helpful Report

“It was very good! Products true to photo and real brands.”

Helpful Report

“Never ordered from here before but will in the future quick delivery & good prices. 😊”

Helpful Report

“Charlie bear arrived as described, quick delivery, very pleased. Many thanks.”

Helpful Report

“Easy to order from the website. Item clearly marked in the description. One thing that would have made the shopping experience better would have been to receive a confirmation email when the order had been placed. I was on the verge of contacting the company when I received an email to say my item had been sent.”

Helpful Report

“We like the hare cushion and only wish we had ordered the smaller one. Our flat, not blaming anyone else.”

Helpful Report

“Straight forward to order from but deliver took longer than other couriers and there seemed a lon gap from confirmation of order to dispatch. I almost contacted you to check my order hadn’t hon astray.”

Helpful Report

Hi, thank you for taking the time to review. I have checked your order. It was placed at 11 am on Friday 16th with the free postage option. We posted your order on Monday the 19th via Royal Mail tracked 48 and can see it was delivered on Wednesday the 21st. Can’t really get better than that, so I do not understand your comments. Kind regards Maison White

“Well packaged and speedy delivery”

Helpful Report

“I have sent two emails re non delivery but didn’t receive a reply. You told me the items had been dispatched. Tracking said to be delivered Thursday and then Friday of last week. Parcel seemed to be held at Northampton. Parcel finally arrived today. The Post Office let your delivery down. Might want to use a different courier.”

Helpful Report

“Good quality socks, prompt delivery and a lovely gift bag included.”

Helpful Report

“Straightforward to deal with. I cannot comment on the quality of the purchase as it is a Christmas presnt and still unopened.”

Helpful Report

Hi Christina, Thanks for your review. We’re glad it was straightforward to deal with. If you need anything, we’re here to help. Kind regards, Maison White

“Really pretty, the stems could have been further into the base.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 8,181 reviews